An introduction to DNS Arrow

1. An introduction toDNS Arrow Partnering for value and growth

2. Who is Arrow? • Arrow is a value-added distributor for components and computer products: • Sales: $14.5 billion in 2006/7 • Components: $9 billion • ECS: $5 billion • Employees: approx. 13,000 • Locations: 200 sales facilities in 38 countries, 19 distribution centres, HQ in Melville, NY • Arrow ECS represents approx. 35% of their total revenue but this is the major growth area

3. United Kingdom DNS Arrow UK DNS Europe • DNS Int. Europe is the headquarters of Arrow ECS in Europe: • Acquired by Arrow in 2005 • Group revenue: >€350 million 2005 • Employees: 355 • Acquired Centia/AKS 4th September 2007 • DNS Arrow UK (including Centia): • Acquired by DNS Int. Europe in January 2007 • Revenue: €350 million • Employees: 250 • Hub for Arrow ECS expansion strategy and opportunities across Europe

4. Addressing real business IT issues Delivering Enterprise Computing Solutions

5. Professional Services • Impartial pre-sales consultancy and technical advice • Expert design, development and project management through to implementation • Engineering build centre, allowing minimal disruption when installing a solution • Customer Support Centre, offering post-sales support and advice to our contract customers • Central resource desk for scheduling consultants, providing a response within a maximum of two hours • Fully qualified and certified IT consultant specialists accredited to the highest standards • Superb state-of-the-art Solution Suites to showcase our vendors’ latest solutions One source for IT skills and services

6. Training Services • An extensive portfolio of scheduled and bespoke training courses for resellers and end users • Partner with best-of-breed vendors to provide a broad range of training offerings: • End user training • Accreditation and certification training • Independent issues-based training • Storage networking • Security principles • Virtualisation training • Pay and play workshops • Managed training solutions • Flexibility to offer on-site training • A large team of highly experienced instructors delivering expert hands-on training and guidance to technical professionals • World-class training facilities in three UK locations: • London, Harrogate and Reading Technology training for the real world

7. Featured in the Top 50 IT training companies 2006 The only security training provider to be accredited by the Institute of IT Training for over 11 consecutive years Recognised as the largest supplier in 2006 of training for Bluecoat software in EMEA EC-Council (The International Council of Electronic Commerce Consultants) certified ethical hacker authorised training centre Recent accolades, awards and accreditations Seal of approval and commitment to excellence

8. World-class facilities • UK-wide customer centres • 3 locations – London, Harrogate and Reading • Presentation suites, meeting rooms, seminars and hot desks • State-of-the-art solution centres • Largest of their kind in the UK • Hardware & software testing / demos • Truly heterogeneous environment • Live testing / proof of concept • A nationwide network of training centres • State-of-the art training rooms • 3 UK education centres – Harrogate, London and Reading Available to our partners and customers

9. Summary • Over 20 years of experience and proven track record in data storage, network security, enterprise software, virtualisation and access infrastructure • World-class vendor partnerships with strong, long-term relationships • Fully committed to our extensive network of channel partners • One source for IT skills and services • European leader in specialist IT training • More information can be found at www.dnsarrow.co.uk Widely acknowledged as best in class