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Administering Contemporary Volunteer Programs: Emerging Strategies for Success

Administering Contemporary Volunteer Programs: Emerging Strategies for Success. Sue Pleskac, University of Wisconsin-Extension Sheri Seibold, University of Illinois Ryan J. Schmiesing, National 4-H Headquarters, CSREES, USDA. What Were You Hired To Do?. What role do you have with volunteers?

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Administering Contemporary Volunteer Programs: Emerging Strategies for Success

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  1. Administering Contemporary Volunteer Programs: Emerging Strategies for Success Sue Pleskac, University of Wisconsin-Extension Sheri Seibold, University of Illinois Ryan J. Schmiesing, National 4-H Headquarters, CSREES, USDA

  2. What Were You Hired To Do? • What role do you have with volunteers? • How are you prepared to be effective in that role?

  3. What Was I Hired to Do? • Delivering educational programs to citizens to improve their lives (Mission of Extension) • In 4-H youth development this included the supporting of 4-H clubs and volunteers

  4. The Importance of Volunteerism to Extension Work

  5. The Importance of Volunteers to Our Work

  6. For 4-H Youth Development: The focus of volunteerism for the 4-H Youth Development profession is the building and maintaining of volunteer delivery systems for youth development programs.

  7. What is a volunteer delivery system and how do I get one?

  8. Volunteer Delivery System A volunteer delivery system is a unified, orderly process for coordinating and overseeing the work of volunteers and their partnership with staff at all levels of the county program.

  9. Volunteer Delivery System Personal Readiness Organizational Readiness Volunteer Readiness and Education . . Engagement of Volunteers and Sustainability Volunteer Development Volunteer Management

  10. Volunteer Delivery System • Volunteer Development • Educating and empowering volunteers to assume or accept service or leadership roles. Improving and building volunteer knowledge and competencies. • Volunteer Management • Organizational operation oversight for the utilization of volunteers to achieve organizational goals by individuals who manage and control programs, resources, and inputs.

  11. Volunteer Delivery System Building individual competencies for volunteerism in paid staff will lead to increased organizational capability to achieve our mission and ultimately for community capacity to grow, support, and sustain 4-H youth development clubs, groups, and programs.

  12. National Framework for 4-H Volunteerism

  13. Purpose • To communicate and guide decisions and actions related to volunteerism across the 4-H system.

  14. Vision • Quality volunteer systems connect young people with caring adults leading to positive outcomes for youth

  15. Mission • Advance knowledge about volunteer development and its contribution to meeting the needs of young people • Building capacity of professional staff and volunteers in creating safe, sustainable and vibrant learning systems for young people • Foster innovative systems to engage volunteers and prepare them for voluntary action in 4-H and in their communities

  16. Use of Framework • Communicate the value and changing roles of volunteers • Stimulate discussion about volunteerism as a field of scientific endeavor and scholarship • Foster the effective engagement of volunteers

  17. Core Elements • Creating Safe Environments • Engaging Volunteers • Administering Volunteer Management Systems • Benefits of Volunteering • Strengthening Partnerships

  18. Where Is Your Program?

  19. Core Elements of the Framework • Administering Volunteer Management Systems • Extension staff members administer effective 4-H volunteer management systems, successfully engaging a cadre of diverse volunteers to deliver quality programs.

  20. National Learning Priority Team – Volunteer Development for the Next Generation • Charge Develop and organize educational content for professional development in volunteerism. • Overall Outcome 4-H professional will become equipped to enhance program quality which leads to positive outcomes for young people and improves the long-term success of 4-H programs.

  21. Mission To increase competencies in volunteer development, volunteer management, and volunteer delivery systems through education for 4-H youth development staff nationwide.

  22. 4-H PRKC – Volunteerism Domain • Personal Readiness • Organizational Readiness • Engagement of Volunteers • Education of Volunteers • Sustainability of Volunteer Efforts

  23. Additions • Developing and Implementing an Infrastructure to Support a Volunteer Delivery System • Review and Analysis of Volunteer Delivery Systems

  24. Knowledge and Skills Rubric & Syllabus • Topic Area • Overview • Resources • Staffing Levels • Novice Level • Practitioner Level • Expert Level • Specific Learning Outcomes • Reading and Learning Activities

  25. Self-Assessment • Designed to help staff gain a better understanding of their knowledge and skills related to planning, implementing, managing, and evaluating a successful volunteer delivery system. • Tools intended for personal use. • Five point scale.

  26. Try it out

  27. Organizational Readiness • Topics • Creating a Climate for Volunteerism • Identifying Volunteer Needs • Developing Volunteer Position Descriptions • Overview • Resources • Novice, Practitioner, Expert

  28. Sample Learning Outcomes and Activities

  29. Using the Rubric & Syllabus • Personal professional development guide • Complete with Direction and Resources • Communication tool • Scholarship of Volunteerism • Importance of Skill and Knowledge Building in this Field

  30. Everyone Ready Volunteer management training… at your fingertips!

  31. VRKC: Volunteer Research Knowledge Competencies • Based on research from 2 data sets • Provided information on what volunteers need to know to do their service • Lessons to be taught to volunteers in process of development • Access on National 4-H Headquarters Website Soon

  32. How would YOU use these tool? How can County, State and Administrative Staff use this information?

  33. Rubric Online • National Framework for 4-H Volunteerism: http://www.national4-hheadquarters.gov/comm/4h_volstaff.htm • National 4-H Headquarters: Look under Quick Links http://www.national4-hheadquarters.gov/comm/4h_prodev_tpd.htm • Rubric and PowerPoint: http://www.uwex.edu/ces/4h/ncrvd/ref/NLPVolunteerism.cfm

  34. Next Steps • Use the Framework to Start Discussions • Use The Rubric: Develop Your Professional Development Plan • Get on EVERYONE READY! • Watch for VRKC lessons that you can use in your work with volulnteers

  35. Thank You Ryan Schmiesing rschmiesing@csrees.usda.gov Sue Pleskac sue.pleskac@ces.uwex.edu Sheri Seibold sseibold@illinois.edu

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