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  1. Satisfaction de vie au travail Congruence et incongruence vocationnelles à l'âge adulte

  2. Take a second… • Think of a time when you felt especially good about your job. Why did you feel that way? • Think of a time when you felt especially bad about your job. Why did you feel that way?

  3. Job Satisfaction • Job satisfaction describes how content an individual is with his or her job. • What are some factors that can influence a person's level of job satisfaction?

  4. Job Satisfaction • Level of pay and benefits, the perceived fairness of the promotion system within a company, the quality of the working conditions, leadership and social relationships, and the job itself (the variety of tasks involved, the interest and challenge the job generates, and the clarity of the job description/requirements). Weiss, H. M. (2002). Deconstructing job satisfaction: separating evaluations, beliefs and affective experiences. Human Resource Management Review, 12, 173-194.

  5. Job Satisfaction Video • http://www.youtube.com/watch?v=PsSjN3nxibs • What is the difference between Job satisfaction and Motivation?

  6. Models of Job Satisfaction • Affect Theory • Satisfaction is determined by a discrepancy between what one wants in a job and what one has in a job. • The degree to which one values a given facet of work moderates how satisfied/dissatisfied one becomes when expectations are/aren’t met. Rice, R., & McFarlin, D. (1991). Determinants of satisfaction with specific job facets: A test of Locke's model. Journal of Business and Psychology, 6, 1, 25-38.

  7. Models of Job Satisfaction • Dispositional Theory • The theory suggests that people have innate dispositions that cause them to have tendencies toward a certain level of satisfaction, regardless of one’s job. • Those who have reported a high job satisfaction tends to be stable over time and across careers and jobs. Erez, A. & Judge, T. (1994). Dispositional Source of Job Satisfaction: The Role of Self-Deception. CAHRS, Working Paper #94-14.

  8. Models of Job Satisfaction • Two-Factor Theory (Motivator-Hygiene Theory) • Frederick Herzberg theorized that employee satisfaction depends on two sets of issues: "hygiene" issues and motivators. Once the hygiene issues have been addressed, he said, the motivators create satisfaction among employees. http://www.aafp.org/fpm/991000fm/26.html

  9. Two-Factor Theory (Motivator-Hygiene Theory) Cont. • Hygiene issues (dissatisfiers)Company and administrative policiesSupervisionSalaryInterpersonal relationsWorking conditions • Motivators (satisfiers)Work itselfAchievementRecognitionResponsibilityAdvancement http://www.aafp.org/fpm/991000fm/26.html

  10. Models of Job Satisfaction • Job Characteristics Model • Used to study how particular job characteristics impact job outcomes, including job satisfaction. • The model states that there are five core job characteristics (skill variety, task identity, task significance, autonomy, and feedback) which impact three critical psychological states (experienced meaningfulness, experienced responsibility for outcomes, and knowledge of the actual results), in turn influencing work outcomes (job satisfaction, absenteeism, work motivation, etc.) Hackman, J. R., & Oldham, G. R. (1976). Motivation through the design of work: Test of a theory. Organizational Behavior and Human Performance, 16, 250-279.

  11. Job Characteristics Model Cont. • The five core job characteristics can be combined to form a motivating potential score (MPS) for a job, which can be used as an index of how likely a job is to affect an employee's attitudes and behaviors. Hackman, J. R., & Oldham, G. R. (1976). Motivation through the design of work: Test of a theory. Organizational Behavior and Human Performance, 16, 250-279.

  12. Critical Psychological States Core Job Dimensions Personal and Work Outcomes High internal work motivation High quality work performance High satisfaction with work Low absenteeism and turnover Skill Variety Task Identity Task Significance Autonomy Feedback Experienced meaningfulness of work Experienced responsibility for outcomes of work Knowledge of actual results of work activities Employee Growth Need Strength Job Characteristics Model

  13. Job Characteristics Model • Formula to determine Motivating Potential of Job: Motivating Potential Score (MPS) = Skill Variety +Task Identity +Task Significance 3 X Autonomy X Feedback Hackman, J. R., & Oldham, G. R. (1976). Motivation through the design of work: Test of a theory. Organizational Behavior and Human Performance, 16, 250-279.

  14. Personality Traits and Job Satisfaction • Personality traits are related to career success and overall job satisfaction. • Strong correlation between the Big Five Personality Traits, and Job Satisfaction:Openness, Conscientiousness, Extraversion, Agreeableness, and Neuroticism (OCEAN) Lounsbury, J., Loveland, J., & Sundstrom, E. (2003). An investigation of Personality Traits in Relation to Career Satisfaction. Journal of Career Assessment, 11, 3, 287-307

  15. Effects of Job Satisfaction on Work • Negative correlation between Job satisfaction and absenteeism, turn-over, and burn out. • Positive correlation between Job Satisfaction and work environment, productivity, and commitment. Rain, J.S., Lane, I.M. & Steiner, D.D. (1991) A current look at the job satisfaction/life satisfaction relationship: Review and future considerations. Human Relations, 44, 287–307.

  16. Effects of Job Satisfaction Outside Work • Positive correlation with Job satisfaction and positive physical and mental health. • What are some physical symptoms of Job dissatisfaction? Have you ever experienced such symptoms? Judge, T. A., Thoresen, C. J., Bono, J. E., & Patton, G. K. (2001). The job satisfaction-job performance relationship: A qualitative and quantitative review. Psychological Bulletin, 127(3), 376-407.

  17. How do Canadian Workers rate their jobs overall? http://www.jobquality.ca/indicator_e/rew002.stm

  18. Test your Job Satisfaction • http://www.testcafe.com/car/

  19. References • Erez, A. & Judge, T. (1994). Dispositional Source of Job Satisfaction: The Role of Self-Deception. CAHRS, Working Paper #94-14. • Hackman, J. R., & Oldham, G. R. (1976). Motivation through the design of work: Test of a theory. Organizational Behavior and Human Performance, 16, 250-279. • Judge, T. A., Thoresen, C. J., Bono, J. E., & Patton, G. K. (2001). The job satisfaction-job performance relationship: A qualitative and quantitative review. Psychological Bulletin, 127(3), 376-407. • Lounsbury, J., Loveland, J., & Sundstrom, E. (2003). An investigation of Personality Traits in Relation to Career Satisfaction. Journal of Career Assessment, 11, 3, 287-307.

  20. References • Rain, J.S., Lane, I.M. & Steiner, D.D. (1991) A current look at the job satisfaction/life satisfaction relationship: Review and future considerations. Human Relations, 44, 287–307. • Rice, R., & McFarlin, D. (1991). Determinants of satisfaction with specific job facets: A test of Locke's model. Journal of Business and Psychology, 6, 1, 25-38. • Weiss, H. M. (2002). Deconstructing job satisfaction: separating evaluations, beliefs and affective experiences. Human Resource Management Review, 12, 173-194. • The Motivation to Work. F. Herzberg, B. Mausner, B.B. Snyderman. Somerset, NJ: Transaction Publishers; 1993. • Create own job satisfaction. (2007, September 15). Winnipeg Free Press,G.1.  Retrieved October 21, 2007, from Canadian Newsstand Major Dailies database. (Document ID: 1336921681). • http://www.aafp.org/fpm/991000fm/26.html • http://www.jobquality.ca/indicator_e/rew002.stm • http://www.testcafe.com/car/