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STRATEGIES FOR CREATING AND EXECUTING EFFECTIVE INTEGRATED MARKETING PROGRAMS. Chris Faust VP of Communications PFS Marketwyse. Key Benefits of Integrated Marketing. Greater collaboration & knowledge sharing Enhanced consistency & communications
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STRATEGIES FOR CREATING AND EXECUTINGEFFECTIVE INTEGRATED MARKETING PROGRAMS Chris Faust VP of Communications PFS Marketwyse
Key Benefits of Integrated Marketing • Greater collaboration & knowledge sharing • Enhanced consistency & communications • Increased productivity, decision making & speed to market • Reduced costs & operational overlap • Deeper alignment of vision, values and goals • Speaking with “one voice” • Faster feedback loop • Stronger relationship with customers / partners
Case Study: CCFA • Understand target audiences • Understand internal structure, roles & responsibilities • Form a powerful guiding coalition • Understand past successes & “landmines” • Develop an integrated marketing & communications mix that’s budget appropriate • Consider a phased approach • Create small wins • Promote successes & recognize all contributors
General Timeline of Integration • Started with PR • Conducted communications audit • Developed communications guidebook • Added 64-page quarterly magazine
General Timeline of Integration • Added marketing communications • Annual report • Brochures • Fact sheets • Website • Events • Chapter support & advertising to come
Results to Date • Double-digit growth past two years • CCFA distributes more than one million pieces of literature annually. • CCFA's Web site receives over 100,000 visitors and over 400,000 page views each month. • CCFA's membership program reaches at least 1 out of every 17 patients (vs. the Arthritis Foundation with 1 out of every 81, or the Juvenile Diabetes Research Foundation with 1 out of every 432). • CCFA has experienced a 34% increase in membership since 1996. • Nearly 37% of U.S. gastroenterologists are CCFA physician members. • 82 cents of every dollar spent towards supporting mission • The American Institute of Philanthropy gave CCFA an "A" rating in its most recent watchdog report • CCFA also consistently meets the standards established by the Better Business Bureau Wise Giving Alliance.
STRATEGIES FOR CREATING AND EXECUTINGEFFECTIVE INTEGRATED MARKETING PROGRAMS Chris Faust VP of Communications PFS Marketwyse