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Fundamentals of Group Communication. Chapter 10. COMMUNICATION. Advantages. Higher quality decisions Greater commitment Different views/strengths/weaknesses Productivity increases Morale increases Generally happier. Factors Influencing Group Communication. Cohesiveness Norms Roles

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advantages
Advantages
  • Higher quality decisions
  • Greater commitment
  • Different views/strengths/weaknesses
  • Productivity increases
  • Morale increases
  • Generally happier
factors influencing group communication
Factors Influencing Group Communication
  • Cohesiveness
  • Norms
  • Roles
  • Conformity
groupthink
Groupthink
  • Conditions that give rise to groupthink
    • Out of touch
    • Out of order
    • Out of resources
  • Symptoms
    • Invulnerability
    • Close-mindedness
    • Censorship/pressure toward uniformity
avoiding groupthink
Avoiding Groupthink
  • Outside experts
  • Ask members to be critical
  • Make decisions tentatively at first
group decision making
Group Decision-Making
  • Authoritarian
  • Laissez-Faire
  • Participative
approaches to group leadership
Approaches to Group Leadership
  • Trait
  • Stylistic
  • Situational
  • Functional
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