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Information Technology Advisory Board. Strategic Initiatives Office October 25, 2005. Michael Singletary, Enterprise IT Manager. Agenda.

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strategic initiatives office october 25 2005

Information Technology

Advisory Board

Strategic Initiatives OfficeOctober 25, 2005

Michael Singletary, Enterprise IT Manager

  • In a post-911 world, and after the experience of Louisiana in Hurricane Katrina, are North Carolina’s state agencies and their IT systems ready for a disaster?
  • What steps have been taken to ensure our preparedness?
  • What steps still need to be taken?
  • How can the ITAB help?
  • Questions
are we ready
Are We Ready?
  • The short answer is that it depends on the disaster’s level of severity.

Hurricane Floyd

      • IT
      • Business (records)

Progress has been made in a just a few years.

  • Cornerstones of Progress:
    • Legislation requiring that agencies prepare Business Continuity Plans
    • Business Impact Analysis tool was purchased and agencies trained in its use.
    • Hot Site and routine tests of it.
governing statute gs 147 33 89
Governing StatuteGS 147-33.89
  • Each state agency shall develop and continually review and update as necessary a business and disaster recovery plan with respect to information technology:
    • Consider the organizational, managerial, and technical environments.
    • Assess the types and likely parameters of disasters most likely to occur and the resultant impacts.
    • List protective measures to be implemented in anticipation of a natural or man-made disaster.
  • Each agency shall submit its disaster recovery (business continuity) plan on an annual basis to the State CIO (June).
business impact assessment
Business Impact Assessment

Per the Governing Statute:

Each state agency shall “assess the types and likely parameters of disasters most likely to occur and the resultant impacts.”

Based on a recommendation from the statewide security assessment:

ITS was advised to “leverage the Business Impact Assessment tool to help each agency understand its risks and what assets need to be protected.”

bia process
BIA Process
  • Starting in January/February 2005 workshops were held for agencies.
  • Each agency’s Business Continuity planner completed a self-administered Business Impact assessment using a nationally recognized tool. Strohl Systems provided consultation.
  • The surveys were submitted to Strohl Systems for consolidation, review and report generation.
bia report results
BIA Report Results
  • Alternate Business Site (s) needed
  • Employees will need equipment and secure network for work-from-home strategy to be considered viable
  • Test system and data recoverability
  • Strategy for on-site paper records recovery needed
bia report results graphs1
BIA Report Results - Graphs

What Percentage of Business Units Are Difficult to Recover?

bia report results graphs3
BIA Report Results - Graphs

Types of Disruptions

Fire Website Hacking

Flooding Severe Weather

Loss of Data Communications Power Loss

Loss/Corrupted Data Business Disruption/Physical move

Loss of Tape Drives

Loss of Local LAN Severs

Loss of Water

bcp results
BCP Results

15 agencies are ITS customers eligible for hot site services

how can the itab help
How can the ITAB Help?
  • Raise the importance of the issues with agencies and the General Assembly.
  • Promote testing of critical business processes located on hardware in agency facilities
  • Establish agency policy
  • Review your own agency’s plan. Could you recover your mission critical processes with just the material in your plan?
next steps
Next Steps
  • Strohl Systems will provide statewide training on new versions of the tools (October/November 2005)
  • Agencies encouraged to use BIA information to prepare their BCPs
  • SIO works closely with agencies on process improvements pertaining to BIA, Risk Management and BCP
  • BCPs will be submitted to SIO by June 30, 2006