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C omprehensive C ommunication M anagement S ystem. CCMS is an innovative and pioneering communication tool CCMS has the features of Bulk SMS Automated Fax messages eMail management Bulk voice calling & IVRS

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Presentation Transcript
slide2

CCMS is an innovative and pioneering communication tool

  • CCMS has the features of
    • Bulk SMS
    • Automated Fax messages
    • eMail management
    • Bulk voice calling & IVRS

Helps in Quick reaction and decision making in response to information received from various sources.

slide3

BULK SMS

    • GSM Modem and SMS junction compatibility
    • SMS receiver groups management
    • Predefined Group selection and forward SMS
    • Authorisation and Authentication of senders
    • Web based monitoring
    • Web based system reporting
    • Password protected control
slide4

FAX Management

    • Automated FAX sending and receiving
    • FAX receiver groups management
    • Predefined Group selection and forward FAX
    • System keeps trying till the FAX is delivered
    • Web based monitoring and reporting
    • SMS based instruction to send a FAX to a number
    • Password protected control
slide5

Email Management

    • Sending Bulk eMails to Group of users
    • Forwarding received E-Mail to different groups
    • Web based monitoring and reporting
    • Password protected control
    • Sending an E-mail and SMS after a FAX is delivered
slide6

BULK voice calling / IVRS

    • Web based activation of dialling
    • Web based loading of caller list
    • Web based call monitoring
    • Web based system reporting
    • Password protected control
    • Call back support for listening to the message through IVRS
slide7

System Requirements

Items

Description

One branded computer System with

1 GB RAM and 80 GB HDD or higher

PC

For SMS transactions a GSM Sim card and a GSM Modem.

SMS

56000 bps data/voice/fax modem with serial interface and a dedicated telephone line.

FAX

To web enable the application Static IP address from any Internet service provider be obtained.

EMAIL

1 Primary Rate Interface (PRI) card & ISDN

Connection with IVRS‏, G.703 modem pair

BULK

CALLING

  • OS – Linux fedora core
  • Database – PostGREsql
  • Web server – Apache tomcat
slide11

Disaster Management - Needs

Critical Flood and Emergency Warnings:

to alert people in advance of possible further threat(s) in order to help them take preventive measures and/or direct them to safer areas.

Information on Relief Measures:

including information on locations and time of relief material distribution, medical camps etc.

Health alerts:

for evacuees/flood victims, including epidemic warnings, medical safeguards

and first aid, sanitation and hygiene information, location of medical camps etc.

Providing Accurate Information:

Countering unconfirmed information and rumors that can trigger panic among an already disturbed population. It becomes vitally important to maintain the flow of authentic and reliable information.

slide13

General Elections – Communication requirements

Law and Order Situation

Polling duty allocation information

Polling personnel dispatched from Distribution Center

Polling personnel reached polling stations

Hourly Polling percentages

Closure if Polling and final Polling percentage

Required communication at Reception Center

mobile numbers for on demand sms
Mobile numbers for On demand SMS
  • Reservoir Storage – 99635 50620
  • Sericulture - 97047 42555 (seri cb; seri bv)
  • Information Commission – 99896 55152 (APIC 798 2007)