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Challenges in the Enterprise. Sunjeev Pandey Sr. Director - GTS Microsoft IT. Microsoft IT Data. 300,000+ PCs and devices. 9.5M+ remote connections per month. 10,000+ network devices. Dublin. Redmond Tukwila. 500k+ intrusion attempts/probes/scans per month. Silicon Valley. Tokyo.

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challenges in the enterprise

Challenges in the Enterprise

Sunjeev Pandey

Sr. Director - GTS

Microsoft IT

microsoft it data
Microsoft IT Data

300,000+ PCs and devices

9.5M+ remote connections per month

10,000+ network devices

Dublin

Redmond

Tukwila

  • 500k+ intrusion attempts/probes/scans per month

Silicon Valley

Tokyo

Singapore

92,000 end users

408 Buildings in 89 Countries (25% ICO)

100,000+ email accounts

3M+ e-mail messages per day internally

99.99% availability

microsoft it spend

30%

New Capability

45%

New Capability

Increases value

70%

Sustaining & RunningExisting

Capability

Decreases maintenance delivery

55%

Existing Capability

Microsoft IT $ Spend

FY05Breakdown

Cost Element View

People 72%

Data & Voice 16%

Hardware 5%

Facilities 5%

Software* 2%

Functional View

* Software = 5% If MS software were included

wish list
Wish List
  • Security – volume, sophistication, surface area of attacks increasing
  • Privacy/IP protection – globalization, technology presents new challenges
  • End to Endview – from the client perspective
  • Proactive – self detect faults, service view, “bread crumbs” for diagnosis
  • Ubiquitous - Global, secure access from anywhere via any device
  • Instrumented – standard instrumentation to enable utility view of costs, what if modeling, etc.