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NDIS Worker Orientation Module: What You Need to Know

Learn who must complete the NDIS Worker Orientation Module and how it ensures respectful, safe, and person-centred NDIS care.

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NDIS Worker Orientation Module: What You Need to Know

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  1. What is the NDIS Worker Orientation Module? • The NDIS Worker Orientation Module is a free, mandatory online training that helps workers understand their role in supporting NDIS participants. • It covers the key values of respect, inclusion, and duty of care. • All workers supporting NDIS participants must complete this module, including support workers, therapists, coordinators, cleaners, plan managers, and volunteers. • This ensures everyone delivers safe, respectful, person-centred care aligned with NDIS standards.

  2. Why the NDIS Worker Orientation Module Matters • The module is often called 'Quality, Safety and You' and ensures workers meet the NDIS Code of Conduct. • It builds trust by equipping workers with the skills to meet participant needs professionally and empathetically. • Completion of this module is mandatory for registered NDIS providers and highly recommended for others. • It promotes quality, safety, and consistent care across the sector.

  3. Key Topics Covered in the NDIS Orientation Module • Understanding the NDIS and who it supports: Learn about the scheme’s purpose and participant empowerment. • Working respectfully with participants: Emphasises respect for individuality, culture, and goals. • Quality and safety in support: Ensures safety for participants and workers. • NDIS Code of Conduct: Covers the seven behaviour standards including integrity and responsibility.

  4. Who Needs to Complete the NDIS Worker Orientation Module? • Support workers, allied health professionals, coordinators, cleaners, volunteers, and plan managers. • Employees of registered NDIS providers and self-employed workers. • Unpaid staff working with NDIS participants. • Anyone providing disability support services in community settings.

  5. How to Complete the NDIS Worker Orientation Module • Access the module online at the official NDIS Commission website. • It takes approximately 90 minutes and can be done at your own pace on a computer, tablet, or smartphone. • Interactive videos, real-world scenarios, and knowledge checks reinforce learning. • Upon completion, download your certificate — mandatory for registered providers.

  6. Benefits of Completing the NDIS Orientation Module • Builds confidence in managing participant needs with empathy. • Strengthens understanding of participant rights and safety. • Ensures compliance with NDIS legal and ethical standards. • Enhances professional credibility and career opportunities. • Improves overall service quality for better participant outcomes.

  7. Conclusion • The NDIS Worker Orientation Module is a vital step for anyone supporting NDIS participants. • It ensures a consistent, high-quality approach to disability support across Australia. • Completing this module demonstrates commitment to safety, respect, and person-centred care. • If you work in the NDIS sector, don’t delay — start your training today!

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