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Converged Voice and Data Services

Converged Voice and Data Services. September 2012. Services to Fit Your Business. Use Citi-Tel’s voice and internet services and save 20%-40% off your current monthly bill. Converged voice and data over broadband Unlimited and flat rate usage plans

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Converged Voice and Data Services

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  1. Converged Voice and Data Services September 2012

  2. Services to Fit Your Business Use Citi-Tel’s voice and internet services and save 20%-40% off your current monthly bill • Converged voice and data over broadband • Unlimited and flat rate usage plans • Add, move and change user profiles via web instantly • Simplified billing for all voice and internet services • Keep your existing phone equipment and reduce your monthly costs • Connect to our fully redundant carrier-class IP Network • Enhance the functionality of your existing PBX with minimal expense • Free 4 digit dialing between locations Enhanced Voice Services Use Citi-Tel’s Hosted PBX system and reduce your total cost of ownership by 50% • No need to purchase a costly premise based PBX system • Features and functionality are hosted from our switch • Advanced Features: • Find Me / Follow Me • Unified Messaging • Polycom HD Voice • Converged voice and data over broadband • Unlimited and flat rate usage plans • Add, move and change user profiles via web instantly • Simplified billing for all voice and internet services Hosted PBX

  3. Hosted PBX Benefits • Converged voice and data over common broadband pipe • Avoid CapEx and OpEx cost of PBX • Free 4-digit dialing between locations • Unlimited and flat rate usage Plans • Simplified billing for all voice services Cost Savings of 20% – 40% • “One number” for remote/mobile workforce (Find Me / Follow Me) • “Click to dial” from call logs • Call log, call control from the desktop • Unified email and voice mail • Directory services Increased Productivity

  4. Hosted PBX Benefits • No changes to DID, toll-free or existing business numbers • Citi-Tel can port numbers in most U.S. markets • Leverages standard routers and networking equipment • Add lines at any time. Limitless capacity • Add, move and change user profiles via web instantly • Simplified billing • One number to call for support. Easy to Implement & Maintain

  5. Hosted PBX: CPE & Network Diagram Direct Broadband Connection Softswitch LAN PSTN Termination of Voice Traffic To Internet • Converged voice and data applications • Leverages industry-standard routers and Ethernet switches • Single Ethernet connection serves both IP telephone & computer requirements • Transparent for callers • Existing DID numbers • Existing toll-free numbers IP Phones connect via Ethernet Power-over-Ethernet available

  6. Enhanced Voice Benefits (vPRI, vPOTS) • Converged voice and data over common broadband pipe • Free 4-digit dialing between locations • Unlimited and flat rate usage Plans • Simplified billing for all services Cost Savings of 20% – 40% • Available Mobility Package • Unified messaging, automated call distribution, auto attendant, attendant consoles and other features available • Add remote hosted PBX users anywhere, anytime Increased Productivity • No changes to DID, toll-free or existing business numbers • Add lines at any time. Limitless capacity • Add, move and change user profiles via web instantly • Simplified billing • One number to call. One bill to pay Easy to Implement & Maintain

  7. Public Internet vPOTS/vPRI: Network Diagram Customer’s Network Citi-Tel’s Network Class 5 TDMNetwork IAD/ LAN Gear Edge Access Router Session Border Controller Dedicated Connection(s) T1(s)/PRI(s) POTS Citi-Tel Switch Ethernet Customer’s Remote Users

  8. Polycom SoundPoint IP Phones Revolutionary voice quality with Polycom HD Voice Backlit 320 x160 graphical grayscale LCD screen Advanced cutting edge features and applications Interoperable with leading SIP-based IP PBX and Softswitch platforms USB port for future applications State-of-the-Art Business Phones

  9. Five Easy Steps to Implementation 1 Conduct On-site Assessment Physical inspection, bandwidth estimates and special features Create a Proposed Solution Pricing, services, terms, SLA, etc. Tailor Solution to Your Requirements Unique dial plans, console configuration, ACD/other requirements Provision Circuit Provision and install high-speed line Professional Installation on Your Premises Install/configure phones, train employees and configure appropriate network equipment 2 3 4 5

  10. Thank You! Contact Us: 718-816-0707 Jpanzella@citi-tel.com www.citi-tel.com

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