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Multi-type Regional Cooperation. Karen Hyman ([email protected]) Texas Library Association April 4, 2003. Multi-type regional cooperatives ? ? ? [Multiple choice].

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Regional Cooperation

Karen Hyman ([email protected])

Texas Library Association

April 4, 2003

Multi-type regional cooperatives???[Multiple choice]
  • A. “lead and encourage collaboration, resource sharing, staff development, and innovations to insure that people receive excellent, up-to-date library services.”
  • B. “are responsive to taxpayer’s increasing wariness of any library services that cannot be accessed by the whole community.”
  • C. “allow libraries to get in on the change and be part of a support group.”
  • D. “are an outdated ‘70’s concept.”

Answer: A, B and C !

in new jersey
In New Jersey…
  • Multi-type network since 1984.
  • Four regional cooperatives – membership organizations, established in law and regulation.
  • Stable (or static) Network budget: $4.7 million (augmented by $1.3 million for databases, technology bond $ and LSTA.
  • Expanded definition of resource sharing: from sharing our stuff to joint acquisition and project development.
Resource Sharing of the Past assumed…
  • Resource sharing was an extra.
  • Resource sharing was relatively unknown.
  • Communication was slow and limited.
  • Technology was proprietary and expensive – when there was any.
  • Library resource sharing was the only game in town.
  • People would drive, wait, and play by our rules.
  • Giving money to libraries was a self-evident good.
  • Majority of libraries in passive recipient mode.
  • Static programs and budgets.
in nj in the past three years
In NJ, in the past three years…
  • Growth of
    • Web based services directly available to the end user: databases, Jersey Cat ILL, Q and A NJ,
    • Cooperatively staffed services – libraries provide labor.
    • Regional administration of statewide services.
    • “Opportunistic” services: statewide summer reading, Governor’s reading club, One Book NJ.
    • Recruitment, leadership development, marketing
    • Partnerships.
highly successful regional networks are research and development incubators
Highly successful regional networks are…research and development incubators.
  • Helping libraries get in near the beginning of a change.
  • Providing a support group of others working out the issues as they move along.
Highly successful regional networks are…risk managers.
  • Helping libraries become more adventurous, curious, and technically proficient and more willing to work outside of their own comfort level.
  • Helping libraries achieve a sense of equilibrium while standing on a moving vehicle.
Highly successful regional networks are…human resource developers.
  • Recruiting
  • Training
  • Developing leadership
  • Energizing
  • Making offers too good to refuse.
highly successful regional networks are advocates
Highly successful regional networks are…advocates.
  • Developing and maintaining relationships business and industry groups, elected officials and other opinion leaders.
  • Supporting member library advocacy efforts.
  • Working with professional associations and the State Library to establish and promote library funding priorities.
  • Honoring library advocates at network “events.”
Highly successful regional networks are…planners.
  • Involving people at all levels of the organization.
  • Finding, listening and responding to every great idea.
  • Focusing on results as defined by the end user.
Highly successful regional networks are…excellent problem solvers.
  • Defining the big problem
  • Focusing on the big result
  • Invested
  • Creative
  • Persistent
Highly successful regional networks are…savvy marketers.
  • Looking outward, facing the future, and seeing the big picture as well as the details that count.
  • Spearheading marketing campaigns.
  • Fostering market research.
  • Implementing and packaging shared services that resonate with the public.
QandANJ…Real feedback from real users
  • Interaction with a live person: “I was talking to a real person not a computer!”
  • Professional help finding the answer: “The librarian found information that my Mom and I had been looking for and could not find no matter where we looked.”
  • Always open: “I got the answers I needed, especially when the library was closed.” “[My] first contact was at 2 am Sunday morning.”
  • The Library came to me: “I am house-bound …this opportunity is greatly appreciated.” “I didn’t have to go out in the rain.”
  • Fast: “I like the fact that you get an immediate answer to your question instead of having to click on a hundred different links and still not find the information you need.
Highly successful regional networks…
  • Have a strong vision for the future.
  • Believe in themselves and their collective ability to figure out how to make libraries and resource sharing work for people today.
  • Support highly successful libraries.
Contact Information:

Karen Hyman

Executive Director

South Jersey Regional Library Cooperative

10 Foster Avenue, Suite F-3

Gibbsboro, NJ 08026

856 346-1222

FAX: 856 346-2839

Email: [email protected]