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What Is Ai Chatbot Online?

A chatbot is a conversational programme that uses artificial intelligence (AI) and other automation technologies that may converse via chat to supplement or replace human support agents in the areas of customer care, engagement, and support. Contact Botsify for the AI chatbot online.

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What Is Ai Chatbot Online?

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  1. What Is Ai Chatbot Online? A chatbot is a conversational programme that uses artificial intelligence (AI) and other automation technologies that may converse via chat to supplement or replace human support agents in the areas of customer care, engagement, and support. How Do Chatbots That Communicate With Real Agents Work? Live chat is a form of chat system that resides on the website or in your mobile application and serves as the customer's interface with your customer service representatives and contact centre. Ai Chatbot online feature routing capabilities to assign talks in real-time using this approach. The chatbot checks agent availability when a customer requests to speak with a member of your team and routes the request accordingly. The consumer will be connected with a knowledgeable person who has the necessary expertise to solve their problem. The chatbot also notifies the agent when a client query arises and provides the customer with information about the agent, such as their name and waiting time. As you can see, these procedures are reasonably clear given the countless developments in chatbot technology available to consumers and developers alike nowadays. Contact Botsify for the AI chatbot online.

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