A Few Tips For Using The Chatbot Builder

1. A Few Tips For Using The Chatbot Builder Look at how virtual assistants work in other companies: actively use other people's chat bots, notice their shortcomings, so that later, when setting up your own bot, you can prevent them. Subscribe to several groups on Facebook and chat with chatbots. Look at the chatbot through the eyes of the interlocutor and try to bring the dialogue closer to the real, human. Explain to the client why a virtual interlocutor is needed and what tasks he solves: “I will help you choose the best gift for your baby”, “My name is Captain Price, and I am here to tell you all about our tariffs and promotions.” Guide the client during the conversation. Chatbot builder allow you to add buttons that make it easier to conduct a dialogue. However, do not choose more buttons: it will be difficult for the interlocutor to choose, and this will slow movement towards purchase. Think about possible mistakes and prepare for them. For example, people misspell when typing the name of their city by hand. Include common misspellings in the list than three down his the often of words that are recognized as an answer and start the next stage of the dialogue (so as not to start it from the beginning). Communicate honestly that the capabilities of the chatbot are limited. Usually this is a response like “Sorry, I’m just a robot and I can’t understand everything” with buttons to go back one step or to the main menu if the user asks a question that is not in the bot program. The virtual consultant must communicate with clients in the language of your brand. To form a certain style of communication, include emojis, pictures and other options available in the constructor in the message chain. Contact botsify for the best chatbot builder.