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HCSIS Consideration Reports. The Supports Coordination Organization Perspective. The HCSIS and IM4Q Connection. Approximately 2 years ago, HCSIS began to incorporate IM4Q into its design.

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the hcsis and im4q connection
The HCSIS and IM4Q Connection
  • Approximately 2 years ago, HCSIS began to incorporate IM4Q into its design.
  • The most important reason for the switch to an electronic system was so that all IM4Q related information could be shared uniformly across all invested parties. (local program, AE, SCO.etc)
the hcsis and im4q connection1
The HCSIS and IM4Q Connection
  • During the early stages of the IM4Q electronic transition, many SCO’s were overwhelmed. Thus creating the “stressed out Supports Coordinator”.
the hcsis and im4q connection2
The HCSIS and IM4Q Connection

The “stress” was short lived however, due to the ability to use IM4Q consideration reports in HCSIS which makes the tracking of IM4Q considerations much easier.

im4q reports in hcsis
IM4Q Reports in HCSIS
  • At the Supports Coordination Organization level, there are 6 IM4Q reports that we have access to.

IM4Q Aggregate Consideration Theme Report

IM4Q Aggregate Signs of Quality Theme Report

IM4Q Consideration Annual Aggregate Report

IM4Q Consumer Pre Survey

Detail Report(s):

IM4Q Consideration AE Report

Summary Report(s):

IM4Q Consideration Follow Up Report

im4q reports in hcsis1
IM4Q Reports in HCSIS

These reports provide information that can be beneficial to the SCO. However, if tracking considerations for your particular SCO has been a challenge, the most useful report to utilize is the IM4Q Consideration AE Report.

Let’s take a closer look into this report…..

im4q consideration ae report
IM4Q Consideration AE Report

The IM4Q Consideration AE report is helpful to SCO’s because the report will show all of the IM4Q considerations your organization currently has in HCSIS. SCO’s can use this report to help generate an EXCEL spreadsheet that can help with an agency’s internal tracking of considerations.

There are a few important things to remember….

important things to remember for the im4q consideration ae report
Important things to remember for the IM4Q Consideration AE Report….

This report is a “request "report. You will need to allow HCSIS 24 hours to complete this request.

important things to remember for the im4q consideration ae report1
Important things to remember for the IM4Q Consideration AE Report….

After the 24 hour period has lapsed, you can go and retrieve this report from your reports inbox.

important things to remember for the im4q consideration ae report2
Important things to remember for the IM4Q Consideration AE Report….
  • This report can be requested daily by your SCO. It’s very important to run the report often because information can and will change in this report as you use this report to submit your agencies considerations to your local Administrative Entity.

Run this report often!!!!!

inside the ae consideration report
Inside the AE Consideration Report

Important: To optimize the use of this report, always open this report in Excel. This will allow an easy transition in creating your own internal tracking spreadsheet for your agency.

slide13

Here’s an example of an internal tracking spreadsheet taken directly from the IM4Q Considerations AE Report, but with some personalized additions to make tracking considerations for your SCO.

slide16

At the Administrative Entity level, there are 10 IM4Q reports that we have access to: IM4Q Aggregate Consideration Theme Report IM4Q Aggregate Response Report IM4Q Aggregate Signs of Quality Theme Report IM4Q Consideration Annual Aggregate Report IM4Q Consumer Pre Survey IM4Q Survey Status Report IM4Q Survey Status Report for State Centers Detail Report(s): IM4Q Consideration AE Report IM4Q Consideration Report with Interviewers Summary Report(s): IM4Q Consideration Follow Up Report

IM4Q Reports in HCSIS

im4q consideration ae report1
IM4Q Consideration AE Report
  • Report provides information by county/joinder
    • SCO
    • SC
    • MCI
    • individual name
    • consideration ID#
    • consideration narrative
    • date of revision
    • AE/SCO response
  • The AE uses this report to see what considerations have been entered by the Local IM4Q program as well which ones have been addressed by the SCO.
  • The AE can see which considerations have been sent back to SCO and not responded to.

Let’s take a look

slide19

One of the draw backs of this report is that it does not include the date of the consideration being entered. Not allowing the AE to track that considerations are being address according to the County Closing the Loop policy.

  • To address this, the local program sends us a bi-weekly report of all considerations that have been entered, along with individuals interviewed that did not have a consideration.

Let’s take a look at the Local IM4Q Spreadsheet

aggregate consideration primary theme report
Aggregate Consideration Primary Theme Report
  • Identifies “Status” of each consideration to help track and determine any required action
  • Identifies consideration as “open/closed”
  • Providers numerical total of primary and secondary consideration themes, as well as major concerns, thus helping identify any patterns/trends in considerations prompting quality initiatives
the annual aggregate report
The Annual Aggregate Report
  • Identifies primary considerations with a break-out with all secondary themes
  • Identifies numerical totals by individual, considerations and average days for SCO to address considerations
  • Identifies baseline data for comparisons by primary and secondary themes
im4q reports in hcsis2
IM4Q Reports in HCSIS
  • At the Local Program level, there are 10 IM4Q reports that we have access to (same as the AE): IM4Q Aggregate Consideration Theme Report

IM4Q Aggregate Response Report IM4Q Aggregate Signs of Quality Theme Report IM4Q Consideration Annual Aggregate Report IM4Q Consumer Pre Survey

IM4Q Survey Status Report

IM4Q Survey Status Report for State Centers Detail Report(s): IM4Q Consideration AE Report

IM4Q Consideration Report with Interviewers Summary Report(s): IM4Q Consideration Follow Up Report

considerations report with interviewers
Considerations Report with Interviewers
  • Identifies information by
    • Considerations ID#
    • Status
    • Primary and secondary theme
    • Major Concerns
    • Considerations source
    • Interviewers
considerations report with interviewers continued
Considerations Report with Interviewers (continued)

It’s helpful to download the "CSV" style report and the PDF report. Use the PDF report to match the headings on the CSV report. The CSV report is more useful because you can easily sort the data.

slide32

Our IM4Q Team Members find this information very helpful. The Team Members can see that, as a result of their work, individuals’ lives are changed for the better.

considerations follow up report
Considerations Follow Up Report
  • Providers numerical total by county/joinder on
    • Considerations reported
    • Follow up
    • Outcomes
    • Percentages for follow up
    • Satisfaction/dissatisfaction with outcomes of the consideration
annual aggregate report
Annual Aggregate Report
  • Run at the end of the year to use in our Independent Monitoring for Quality Survey Results.
helpful tips
Helpful Tips:
  • To instantly see all considerations that need to be responded to by the SCO
    • Go to M4Q-IM4Q-Considerations and in the drop down box select Response Pending
helpful tips continued
Helpful Tips (continued):
  • To instantly see what considerations have been submitted by the SCO for AE to review
    • Go to M4Q-IM4Q-Considerations and in the drop down box select AE/SCO Response Submitted
helpful tips continued1
Helpful Tips (continued):
  • The other drop down options that are available:
    • Data Entry Complete, In Progress (when the AE reviews the response to a consideration and forgets to Agree)
    • Addressed, Pending Resolution (for the local program to review the response to the consideration)
    • Addressed Resolved
    • Addressed Unresolved
    • Major Concern Indicator
    • Considerations Submitted by IMT
    • AE/SCO Response Saved
contact information
Contact Information
  • SCO – Aisha Williford (Quality Progressions)
    • awilliford@qualityprogressions.org
  • AE – Mirka Picone (Northampton County)
    • mpicone@northamptoncounty.org
  • Local Program – Jen Duggan (Advocacy Alliance)
    • jd@theadvocacyalliance.org