Child Welfare Contract Training – Follow Up (CC 833)

1. Child Welfare Contract Training – Follow Up (CC 833) Safety Plan Services/Family Safety, Risk, Permanency Services Child Welfare Emergency Services Recruitment and Retention Group Care Supervised Apartment Living Iowa Foster Care Youth Council

2. Contact Information - Questions

3. Safety Plan (SP) Services and Family Safety, Risk, and Permanency (FSRP) Services – Follow Up August 9th, 2011

4. Safety Plan Services • Referral Packet includes: • 3055 • Under youngest child victim • Referral Face Sheet • Safety Plan (RFP/Contract)

5. Safety Plan Services Excerpt from 101 – Who must be seen

6. Safety Plan Services • Specific changes to this program under new contract: • Payment Structure and requirements changed for 2nd authorization. • No Program Improvement Plans (PIPs). • “Natural Disaster” added to inclement weather clause.

7. FSRP Services • Referral Packet includes: • 3055 • Under youngest child victim • Referral Face Sheet • Safety Plan (if applicable) • Family Case Plan – when completed • CPS Assessment Summary • One which led to FSRP referral; all others require a completed/signed Request for Child Abuse Information, Form #470-0643 (RFP/Contract)

8. FSRP Excerpt from 101 – Who must be seen

9. FSRP Services • Specific changes to this program under new contract: • Contractors will provide the Agency (DHS) worker with a copy of the Functional Assessment. • Parent who resides outside of the state of Iowa, frequency and method of contact determined by Court, Agency worker, and/or results of FTMs. • The method of contact could include phone, written or electronic correspondence, or face to face. • “Waiver” changed to “Reduction Deferment”.

10. FSRP Services • Specific changes to this program under new contract: • Program Improvement Plans (PIPs) – Rate Reduction. • PIP completed if not achieve 85% of case compliance or 95% on accuracy in reporting for any three month period. • If a Contractor has not successfully achieved identified benchmarks in the PIP within a six month period, the monthly payment amount will be reduced by 2% for all cases served from that point forward and complete a 2nd PIP. • If a Contractor does not achieve benchmarks in 2nd PIP within the next six months, payment will be reduced by 5% and remain in effect until benchmarks are met.

11. FSRP Services • Beginning with all referrals in August 2011, the five (5) business day contact requirement is back in effect. • The Contractor had ten (10) business days to make initial contact in the month of July 2011 on all referrals to FSRP Services (even if referral was made on July 31st).

12. Safety Plan/FSRP Services • Changes to both programs under new contract: • Defined face to face contact to mean in person or by videoconferencing. Video conferencing will be on a limited basis in appropriate circumstances with prior Agency (DHS) approval. • “Email” terminology was replaced with “electronic communication”. • Attendance to Dream Team Meetings (where available).

13. Safety Plan/FSRP Services • Changes to both services under new contract: • No longer require Satisfaction Surveys. • Any changes to the frequency of contact or who must be seen is to be documented in subsequent Agency (DHS) electronic communication and placed in the case file. • Service Codes (A5XX and A9XX).

14. Safety Plan/FSRP Services • Case Progress Reports (confidential information) • Option 1 – Contractor writes separate reports; or • Option 2 – One report, redact confidential information. • “No reject, no eject” – Contractors shall accept all cases referred to SP and FSRP by the Agency (DHS) within the contract area.

15. Safety Plan/FSRP Services • Out of state • If a child is placed or resides outside of Iowa, the Contractor is not required to make contact with this child. • If a child is temporarily out of the state (vacation or other reasons), the Contractor is required to make contact. • If not able to make this contact, the missed contact would fall within the allowed 15%.

16. Safety Plan/FSRP Services • If the address of the NCP is unknown at the time of FSRP referral, DHS should not require the Contractor to make contact with the NCP at any frequency until valid contact information is obtained. DHS and the Contractor should both be making attempts to locate the NCP based upon interactions and contact with the family during service delivery. • DHS staff may request that the Contractor make attempts to locate the NCP, but contact is not required until located.

17. Safety Plan/FSRP Services and CWES • A child/family can receive both FSRP Services and CWES Services--receiving FSRP services does not alone preclude a child from being eligible for CWES. • It’s possible a child receiving FSRP Services would need to be referred for a shelter placement that is part of the CWES array, thus accessing both services. CWES activities can be provided. • Duplicating efforts must be avoided, but the two Contractors should work closely together to align services to meet the needs of children in all levels of out of home care.

18. Child Welfare Emergency Services (CWES) -- Follow Up August 9, 2011

19. Child Welfare Emergency Services(CWES) What are they? • An array of short term, temporary child welfare interventions focused on children who would otherwise be referred for shelter bed placement if appropriate alternative services were not available

20. Child Welfare Emergency Services(CWES) Target Population • Children up to the age of 18 years under the supervision of the DHS or JCS who need temporary care and can be lawfully placed in Emergency Juvenile Shelter Care • Includes Law Enforcement referrals

21. Child Welfare Emergency Services(CWES) Who’s providing CWES? • 14 Contractors around the state, offering 17 juvenile shelters as part of the CWES arrays • Partnerships with FSRP providers in a couple of locations • Local partners should have met by now—if not please seek each other out

22. Winnebago Emmet Lyon Osceola Dickinson Winneshiek Kossuth Mitchell Howard Worth 4 Allamakee CWES Contractors SFY 2012 Clay Sioux Hancock Palo Alto Cerro Gordo O’Brien Floyd Chickasaw Fayette Clayton 7 Plymouth Buena Vista Pocahontas Humboldt Wright Franklin Butler Cherokee Bremer 8 Buchanan Delaware Dubuque Webster Black Hawk Woodbury Ida Sac Calhoun Hamilton Hardin Grundy 14 11 9 3 10 Jones Tama Benton Linn Jackson Monona Crawford Greene Story Marshall Carroll Boone 2 12 5 Clinton Cedar Johnson Poweshiek Harrison Shelby Audubon Dallas Polk Jasper Iowa Guthrie Scott 6 15 Muscatine Pottawattamie Cass Adair Warren Marion Mahaska Keokuk Washington Madison Louisa 1 Monroe Lucas Henry Clarke Wapello Jefferson Mills Mont gomery Adams Union Des Moines 13 Fremont Page Taylor Ringgold Decatur Wayne Davis Van Buren Appanoose Lee

23. CWES Map Key

24. Child Welfare Emergency Services(CWES) Next steps this SFY: • Assuring Access To Services • Working toward uniform CWES screening and approaches to service provision • Monitor diverting from placement • Evaluation of outcomes

25. Child Welfare Emergency Services(CWES) – Outcome Expectations • Goal to hold meetings with all contractors by August 31st, with follow up meetings throughout the year • Assure everyone understands what and how we’ll measure outcomes • Discussion of how the online entry and tracking system is shaping up • Initiate reporting, tracking and monitoring activities October 1, 2011

26. Contract for the Recruitment and Retention of Resource FamiliesFollow-up

27. Unlicensed Relative Home Studies Clarification • Relative home studies are now being referred to Iowa KidsNet for completion. • A home study referral means all the information required in the Relative Home Study Format RC-0078 found in the Employee’s Manual 17 Appendix will be completed. • Iowa KidsNet has 20 days to complete the study once record checks and record check evaluations are completed by the Agency.

28. Unlicensed Relative Home Studies continued • Payment for relative home studies has been added into the contract. • The service is no longer entered into FACS. • Referrals for relative home studies will continue to be done on a 3055 generated through Outlook. Service code and provider number is not needed. • Day 1 is still counted as the date the referral is received by Iowa KidsNet.

29. Unlicensed Relative Home Studies continued • The updated protocol that outlines the process is located in the following share \\Hoovr3s1\OFS.771\OFSINFO\Recruitment & Retention

30. Protocols • All protocols have been updated and can be found in the following share: \\Hoovr3s1\OFS.771\OFSINFO\Recruitment & Retention • There have been no substantial changes to the procedures in the protocols • Once a protocol is signed by IKN and DHS it becomes part of the contract.

31. DHS Contract Responsibility Reminders Initial and Renewal Packets: • Record the date the packet was received and any missing documents on the tracking tool. Relative Home Studies: • Complete record checks and evaluations prior to referral • Talk to relatives about the home study process and placement to determine if it is an appropriate referral.

32. DHS Contract Responsibility Reminderscontinued Matching • Notify Iowa KidsNet within 24 hours of a child’s placement in a pre-adoptive or foster home, or when there is a change in the child’s status. • Notify Iowa KidsNet when a referred home is not used for placement. • Update Iowa KidsNet at least every 14 days for 30 day planned placements.

33. DHS Contract Responsibility Reminderscontinued • DHS is responsible for Corrective Action Plans. Collaborate with Iowa KidsNet staff to develop and monitor progress. Post-Adoption Services • Invite Iowa KidsNet post adoption staff to meet with the adoptive family prior to finalization to provide the family with post-adoption support information.

34. Foster Group Care -- Follow Up August 9, 2011

35. Foster Group Care What is it? • Structured living for eligible foster care children considered unable to live in a family situation due to social, emotional, or physical disabilities but are able to interact in a community environment with varying degrees of supervision.

36. Foster Group Care • Children are adjudicated either as having committed a delinquent act or as a Child In Need of Assistance (CINA) • Court-orders to care that is provided in licensed facilities 24 hours a day and seven days per week

37. Foster Group Care – Outcome Expectations • Goal to hold meetings with all contractors by August 31st, with follow up meetings throughout the year • Assure everyone understands what and how we’ll measure outcomes • Discussion of how the online entry and tracking system is shaping up • Initiate reporting, tracking and monitoring activities October 1, 2011

38. Foster Group Care Foster group care providers in SFY 2012 • 15 contractors • No changes to the current provider network • Out of state exceptions to policy required in most cases (for contracts not related to the RFP)

39. Foster Group Care Reminders for SFY 2012: • Quarterly meetings with contractors in addition to local service area meetings • Assessment of outcomes and their relationship to group care to inform future planning

40. Supervised Apartment Living (SAL) Foster Care – Follow Up August 9th, 2011

41. Eligibility Criteria eff. 7/1/11 • Youth must be at least 16 ½ years of age for Cluster site settings or 17 years of age for Scattered site settings. *Youth already placed in SAL prior to July 1, 2011 who do not meet the new age criteria can remain in SAL effective July 1, 2011.

42. Eligibility Criteria (cont.) • School & Work Criteria • 1) Youth are attending school leading to a high school diploma or GED or; • 2) Youth are attending post-secondary education on a full-time basis or; • 3) Youth are attending post-secondary education on a part-time basis and working part-time or participating in a work training program or;

43. Eligibility Criteria (cont.) • Youth no longer attending school must be working an average of 80 hours per month or participating in a work training program

44. Eligibility Criteria (cont.) • SAL can be a youth’s first foster care placement. • A child does not need to be in another type of foster care prior to being placed in SAL.

45. Iowa Foster Care Youth Council • Purpose: This Contract is to implement, facilitate, and maintain a council for adolescents currently in, or who were formerly in a foster care placement age 13-20.

46. Contractor: Youth and Shelter Services Inc.(YSS). Children and Families of Iowa (CFI) held the contract, formerly.

47. AMP: Achieving Maximum Potential The previous name, elevate, will be retained by the former Contractor. Currently participating youth have renamed the Iowa Foster Care Youth Council.

48. Website The Contractor has begun to design a website for youth using a premium content management system that will allow youth to help manage the website's content. Expect this January 2012. For now, AMPIowa.org

49. Council Locations The Iowa Foster Care Youth Council currently has local councils meetings at least once monthly 10 communities:

50. http://ampiowa.org/pdfs/locations_map.pdf