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Creating User Interfaces

Maximize your spring break by conducting user observation studies to review your midterm projects and identify usability issues. Learn how to promote a culture of user-centered design and document problems for future improvements. Use tools like Google Analytics, Google Website Optimizer, and Usertesting.com to enhance your testing process. Enjoy the break while improving your project's usability!

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Creating User Interfaces

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  1. Creating User Interfaces Review midterm. Work on User Observation studies Homework: Spring break! Use opportunity to work on user observation study!

  2. Review midterm

  3. Usability testing • Quantitative testing done under strict rules. • This is qualitative testing. • generate ideas • document problems • problems may be known already…

  4. Testing in an organization Need to promote • culture of user-centered design • notion that things can be improved so criticisms aren't attacks • Elegance / originality / coolness of design not as important as • meeting goals of systems owners • usability for users

  5. Testing in organization Lessons from Krug's book. DIY testing • start testing early • do frequently • frequent, imperfect test better than rarer tests, all at the end • Use facilitator next to participant and have many observers from all over the organization • Debriefing: observers agree on biggest problems and contract to do something to fix/improve

  6. More • Calls people doing testing the test participants, not test subjects. THEY are not the ones being tested. The application is. • Prepare written scripts for introduction, task definition(s) • Ask test participants to 'think out-loud' about what they are doing • you can choose whether or not to do this. • Don't let them flounder

  7. Not for our project • Written assignment for observers • Debriefing: ask each person to list 3 problems and then work on overall list • Commit resources to improving biggest problems • Don't assume the next big release will fix it • Use tools (instrumentation) • screen sharing • screen recording • audio recording & transmission

  8. Tools • Google Analytics • Google Website Optimizer • Usertesting.com • ?

  9. User Observation study • Plan work • decide if you want to do this in a team • pick web site with significant user interaction • break time is a good time to get family and friends to be subjects! test participants! • be precise as to tasks • [Get organized with your team.] • Enjoy the break!

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