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Shopbot 2.0-Integrating recommendations and promotions with comparison shopping. Presenter : Wu, Jia-Hao Authors : Robert Garfinkel , Ram Gopal , Bhavik Pathak ,Fang Yin. 國立雲林科技大學 National Yunlin University of Science and Technology. DSS (2008). Outline. Motivation
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Shopbot 2.0-Integrating recommendations and promotions with comparison shopping Presenter : Wu, Jia-Hao Authors : Robert Garfinkel , Ram Gopal , Bhavik Pathak ,Fang Yin 國立雲林科技大學National Yunlin University of Science and Technology DSS (2008)
Outline • Motivation • Shopbot • Objective • Experiment 1 • Methodology • Experiment 2 • Conclusion • Personal Comments
Motivation • The current shopbots only focus compare prices of a single product of which they are already aware. • As the electronic commerce continues to grow and the competition among online retailers becomes more intense, retailers turn to various strategies to attract sales on the web.
VendorDescript Online Vendors Shopbot • A kind of bot that searches the web to find the best price for a product you’re looking for. Domain Descript Purchase Request Shopbot Buyer Product User Best Price Result
Shopbot 2.0 Relatedness score If you pay the $25 , you will have free shipping Price : 24.88 + 4.98 (Shipping cost) = 29.86 Price : 25.62 (Free Shipping)
Objective • The authors argue that shopbots are in the better position to offer such recommendations like choosing the best bet from the choice set. • The authors develop integer programming models for shopbots to integrate sales promotions and product recommendations.
Experiment 1 • The authors collected recommendation data from Amazon.com • Run the regression on the top 100,500,1000 • Variable • Sales rank : the sales quantity of a book. • No. of reviews : the number of customer feedbacks for a book. • Average star : the aggregated rating for a book by customer.
Experiment 1 • The base items have lower sales rank and higher number of reviews. • The result show that base item and items didn’t have necessarily related. • It is obvious that retailers do not always recommend the most related items.
Methodology • Retailers might recommend items of profit maximization. • Inventory clearance and targeted promotions of writers or books. • The default choice for Amazon.com is always the top book in the list. • The author’s method that choosing the optimal best bet. • Use the baseline savings , if base item with each item in the choice set that the savings are higher than the baseline savings , this item is marked as an best bet. • Promotions • Free items : one free item can give you that you have high purchased items and at least amount of money is spent. • Dollars off coupons : a minimum purchase amount gets the shopper a coupon that can be used at the next time. • Free shipping : a minimum purchase amount gets the shopper free shipping.
Methodology (Cont.) • An integer programming model • Choice set set be indexed by • xi be a binary variable indicating whether or not the ith book is purchased and paid for. • Similarly fi indicates whether that book is chosen to be received free. • The retailer price of the ith book in the choice set is pi , while p0 is the price of the base item.
Methodology (Cont.) • Free items :
Methodology (Cont.) • Dollars off coupons : • There is a set of dollar-off coupons indexed by k = 1,…, . • An order of total expenditure no less than tk dollars yields a cost reduction of dk dollars off the total price. • Let yk be a binary variable indicating whether or not the kth coupon is used.
Methodology (Cont.) • Free shipping : • Let z be a binary variable indicating whether or not the shipping is free. • If the total value of the order exceeds F dollars then shipping is free, otherwise the shipping cost is fixed at s dollars. • Overall budget : • Red line : free items , Blue line : Coupons , Green line : Shipping
Methodology (Cont.) • Objective : • Let Li denote the list price of the ith book. The objective for the shopper’s economic gain maximization plus any saving from applicable promotions.
Experiment 2 • The average savings from author’s best bets for Amazon.com ($16.23) are 33% higher than the benchmark($12.19).
Conclusion • It is found that demand elasticity of recommendations does not change when the best bet recommended items are not from the choice set vs. when they are from the choice set. • The result show that author’s method is better than Amazon.com. • The online shopping website should give some promotions and recommendation.
Comments • Advantage • A good recommend model. • Drawback • … • Application • Electronic Commerce. • Online Shopping.