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Consumer

Simplify your loan experience with our comprehensive application and management system tailored for members and non-members alike. Easily submit and track your loan application status through various auto sites. Benefit from pre-approval options, real-time status updates, and direct communication with credit unions. Our platform allows you to view and edit loan guidelines, rates, and processing details. Stay informed with notifications and disclosures via email and regular mail. Experience efficient dealer management and credit connectivity with leading reporting agencies.

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Consumer

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  1. Consumer

  2. Consumers Fill out Submit

  3. Area Preferences by CU Loan Application Submitted Through Auto Sites Member member number Experian / TU / Equifax Approved Declined Non-Member Preference Pre-Approval or Approval • Loan Application • Loan Status • Loan Processing • View / Edit guidelines • View / Edit Rates • Servicing pipeline • Processor management • Dealer management • KBB Connectivity • Credit Connectivity Credit Union System Contact Consumer Interfacing with the CU System See Next Page…

  4. Declined From First Refence CU Secondary CU 1) Rule/Guidelines 2) Rates • Loan Application • Loan Status • Loan Processing • View / Edit guidelines • View / Edit Rates • Servicing pipeline • Processor management • Dealer management • KBB Connectivity • Credit Connectivity Approved Declined Pre-Approval or Approval Another Secondary CU Approved Contact Declined Pre-Approval or Approval Contact

  5. CU Member member number Non-Member Preference Approved Declined • Notification by E-mail • Rates • Maximum Loan Amount • Bank Contact Person name • Additional Disclosures Notification by E-mail > Regular mail Disclosures Credit Union System Consumer Consumer

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