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RealPOS 7454 POS Workstation RealPOS for the Real World. RealPOS 7454 Overview. A POS workstation targeted primarily for: Hospitality (quick service and table service) Convenience stores Specialty stores Department stores Designed for retail Small integrated footprint

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realpos 7454 pos workstation realpos for the real world
RealPOS 7454

POS Workstation

RealPOS

for the Real World

realpos 7454 overview
RealPOS 7454 Overview
  • A POS workstation targeted primarily for:
    • Hospitality (quick service and table service)
    • Convenience stores
    • Specialty stores
    • Department stores
  • Designed for retail
    • Small integrated footprint
    • Intuitive touchscreen

user interface

    • Retail hardened
    • Full multimedia support
    • Retail peripheral support
  • Provides leading edge performance and functionality for retail POS

Real World Retail

realpos 7454 is designed for retail
RealPOS 7454 is Designed for Retail

Small Integrated Footprint

  • All-in-One design
  • Integrated cabinet contains
    • LCD/Touchscreen
    • Main processor board/CPU
    • Hard disk drive
    • Memory
    • Power supply
    • Ethernet LAN
    • I-O ports
    • Customer display
    • MSR
    • PCMCIA expansion

Real World Retail

realpos 7454 is designed for retail1
RealPOS 7454 is Designed for Retail

Touchscreen Interface

  • Intuitive
    • Easy to learn
    • Easy to use
  • Fast
  • Accurate
  • Reduces training costs
  • Ideal for
    • High turnover
    • Part time workers
    • Seasonal workers

Real World Retail

touchscreen technologies
Touchscreen Technologies

NCR 7454 offers your choice of Capacitive touch OR Resisitive touch

  • Capacitive advantages
    • Most durable technology
    • Hard tempered glass
    • Won’t scratch or tear
    • Highest light transmission
    • Won’t wear out from use
    • Lightest touch to activate
    • Cleanscreentm by Microtouch
  • Resistive advantages
    • Works with gloves
    • Less costly

Real World Retail

realpos 7454 is designed for retail2
RealPOS 7454 is Designed for Retail

Retail Hardened

Passive cooling (no fans)

  • Designed with mobile PC technology
    • Smaller
    • More durable
    • Less heat
  • Less points of failure
  • No contaminates drawn into unit
  • Flexible terminal placement
  • Reduces energy costs
    • Average of $8 / terminal / year
  • Certified for continuous

operation at 41F to 113F

Heat dissipates

through back panel

Real World Retail

realpos 7454 is designed for retail3
RealPOS 7454 is Designed for Retail

Retail Hardened

  • Tilting touchscreen
    • Steel axle construction for durability
    • Ratcheting mechanism
    • Locks in any position
    • Won’t loosen with age
  • Superior cable routing
    • Cables hidden

from view

    • Strain relief
    • Front or rear cable routing

Real World Retail

realpos 7454 is designed for retail4
RealPOS 7454 is Designed for Retail

Retail Hardened

  • Spill resistant
    • LCD/Touchscreen sealed with waterproof gasket
    • Elevated base
      • Slip-proof rubber feet
      • Critical components raised off of counter
  • Small protected air vents
    • Spill resistant
    • Protected with wire mesh to prevent insertion of foreign objects such as coins

Real World Retail

realpos 7454 is designed for retail5
RealPOS 7454 is Designed for Retail

Retail Hardened

Integrated power supply

  • Integrated into base of terminal
  • No placement or mounting concerns
  • Protected from spills
  • Less cabling
  • Auto-sensing
    • 110/220 volts

Real World Retail

realpos 7454 is designed for retail6
RealPOS 7454 is Designed for Retail

Full Multimedia

  • Full-screen, full-motion video with fully synchronized audio playback
      • 30 frames/second playback via software-based MPEG-I decoding
      • Synchronized 16-bit stereo SoundBlaster™-compatible audio
  • External headphone connection
  • Optional integrated stereo speaker module

Leveraged Asset

- Employee Training

- Customer Kiosk

Real World Retail

realpos 7454 is designed for retail7
RealPOS 7454 is Designed for Retail

Flexible Mounting

  • Table top with tilt/lock
  • Wall mount with tilt/lock

Real World Retail

retail peripheral support
Retail Peripheral Support
  • 12.1” LCD
    • Ultra bright Active LCD panel
    • 800x600 SVGA resolution
    • Field replaceable, dual bulb LCD
      • Saves service time and costs
  • Optional 3-track MSR
  • Integrated motion sensor
    • Standard feature
    • Saves LCD life
    • Wakes up terminal from

low power state

    • Saves energy

Real World Retail

customer displays
Customer Displays
  • 4 line by 20 characters
  • Integrated or remote
  • Low profile or high post

Real World Retail

realpos 7454
RealPOS 7454
  • Intel Celeron 600 MHz
    • MicroPGA class ZIF socket for Celeron or Pentium III
    • 100 MHz front side bus
  • Memory
    • 32 MB down on-board RAM
    • Total: 32MB, 64MB, 96MB,160MB or 288MB RAM
  • 10 GB hard disk option
  • Flash disk option
  • Integrated 10/100BaseT for server-based multimedia applications
  • Optional internal PCMCIA port
      • Two Type 2 or One Type 3
        • Optional integrated modem
        • Optional wireless Ethernet

Real World Retail

slide15

RealPOS 7454 Connectivity

Real World Retail

realpos 7454 connectivity
RealPOS 7454 Connectivity
  • 2 RS-232 ports
    • Option for 2 additional serial ports
  • 1 parallel port
  • Cash drawer port
    • Y-cable supports 2 cash drawers
  • PS/2 keyboard connection
  • 2 USB ports
  • VGA port
  • Headphone port
  • Speaker port
  • 10/100 MB Ethernet LAN

Real World Retail

serial port expansion
Serial Port Expansion
  • 2 Serial port expansion option
    • Four total serial ports
  • Ethernet to RS-232 expansion
    • Provides four RS-232 ports
    • Applicable for remote devices
  • USB to RS-232 expansion
    • Provides two or four RS-232 ports
    • Applicable for local device expansion

Real World Retail

7454 certified peripherals
7454 Certified Peripherals
  • NCR Printers
  • NCR Cash Drawers
  • Remote Customer Post Display
  • NCR 2757 Kitchen Display System
  • NCR 7837 Hand Held Scanner
  • NCR 7892 Presentation Scanner
  • External Bootable CD-ROM
  • Electronic Payment Terminals
  • Scale
  • NCR 2010 Coin Dispenser
  • Telequip Transact 2+ Coin Dispenser

Real World Retail

7194 thermal receipt printer
7194 Thermal Receipt Printer
  • High Performance Thermal Receipt
    • Up to 42 lines per second (130 mm/sec)
    • High Resolution 203 dpi (8 dpmm)
    • Receipt Knife Standard
  • High Reliability
    • 1.5M knife cuts / 150 km TPH
  • Streamlined user interface
    • Drop & Go paper loading
    • Left- or right-hand top cover access
    • Single-button programmability
  • Improved cable management
    • Strain relief and recessed connector panel
  • Dual RS-2S2 and USB Interface
  • Optional Wall Mount
  • Choice of Colors

Real World Retail

7158 thermal receipt printer with slip
7158 Thermal Receipt Printer with Slip
  • High Performance Thermal Receipt
    • Up to 42 lines per second (130 mm/sec)
    • Higher 203 dpi (8 dpmm)
    • Receipt Knife Standard
  • High reliability
    • 1.5M knife cuts / 150 km TPH
    • Enhanced spill resistance
  • Impact Slip Station
    • Up to 80 columns
  • Check Handling Features
    • MICR Reader option
    • Single-pass check handling option
  • Streamlined user interface
    • Single button programmability
    • Hidden reset switch
  • Printer-resident information and tallies
    • Asset tracking and diagnostics / load balancing
  • Dual RS-2S2 and USB Interface

Real World Retail

7197 thermal receipt printer

New

7197 Thermal Receipt Printer
  • One-station:
      • Thermal Receipt w/ knife
  • High reliability
  • 32% faster than 7194
      • 50 LPS vs. 38 LPS
  • Two-color print
      • Requires special thermal paper
  • Auto-Sensing interface
      • RS-232
      • USB
  • Epson compatible for easy application porting
  • Cabinet Colors
      • Beige or NEW Graphite Black

General Availability: May 30, 2002

Real World Retail

7167 thermal receipt printer with slip

New

7167 Thermal Receipt Printer with Slip

• Two-station

• Thermal Receipt w/ knife

• Impact Slip w/ flat slip table

• High Reliability

• Two-Color Print

• Multi-Function Features

  • MICR
  • Check Flip

• Auto-Sensing Interface

  • RS-232
  • USB

General Availability:

May 30, 2002

Real World Retail

cash drawers
Cash Drawers
  • 2189 Full Size Cash Drawer
    • NCR’s premium cash drawer
    • Two slip slots and extra large coin roll storage
    • Lock and manual release options
  • Mid-Range Cash Drawer
    • Stainless steel construction
    • Reduced footprint
    • Slip Slots
    • Lock and manual release standard
  • 7454 Supports Up to Two Drawers Via “Y” Cable
    • Direct Connect to Port on Terminal

OR

    • Connect to Port on External Printer

Real World Retail

slide24

Operating System Strategy

  • DOS 6.22
  • Windows CE 3.0
  • Windows 95
  • Windows 98
  • Windows NT Workstation 4.0
  • Windows 2000

Real World Retail

7454 crisis recovery options
7454 Crisis Recovery Options
  • External CD-ROM Drive
  • NCR Fit Client Manager Store Edition Software
    • Terminal Can Boot From LAN if Local Hard Disk is Corrupted
    • Downloads Operating System Recovery Image
    • Manual or Automatic
    • Requires WinNT on PC
    • Norton Ghost Software
  • Using Ghost, Customer May Build a Custom Recovery Image That Includes
    • Operating System
    • Platform Software
    • Application Files

Real World Retail

what s new in release 2 1
What’s New in Release 2.1
  • 256MB SODIMM RAM certification
    • On board 32MB + 256MB SODIMM

= 288 MB maximum

  • Dual display drivers
    • Can be used to drive a separate Customer Information Display (CID)

General Availability: May 2002

Real World Retail

7454 training and support
7454 Training and Support
  • Web-Based Training
  • Classroom Training
  • Online Documentation
  • NCR Professional Services
  • NCR Service Options

Real World Retail

discussion
Discussion….

Real World Retail

market positioning
Market Positioning
  • Yesterday’s NCR RSD
  • Predictable
  • Reliable
  • Slow, Big
  • Been Around Forever
  • Know Retail
  • Unmatched Retail Experience
  • Today’s NCR RSD
  • Unmatched Retail Experience
  • The “Real Thing” in Retail
  • Know-How Solving Real Problems
  • Global Coverage, Market by Market
  • Nimble and Reliable

NCR Real World Retail

Retailers Want a Vendor Who Understands Their World… NCR is It

Real World Retail

ncr offer
NCR Offer

Real World Retail

Hardware

Services

Software

With the broadest portfolio of products and services, NCR is best positioned to solve retailers’ real world issues worldwide.

Real World Retail

ncr strategic pos direction realpos workstation family
NCR Strategic POS DirectionRealPOS Workstation Family
  • Worldwide Product Offering for POS
    • Scalable POS Workstations
    • Advanced Retail Peripherals
    • Open Operating Systems
    • Enabling Platform Software
  • Platform Strategy
    • Leverage Standard PC Technology
    • Retail Enhancements
    • Enhanced Human Interfaces
  • Complete POS Solution

Real World Retail

slide32

NCR

Hospitality

RealPOS

Workstations

&

Peripherals

7454

7460

7448

POS Printers

KDS

Real World Retail

slide33

RealPOS 7454

Multimedia Touchscreen POS

Active LCD

600 MHz Processor

Passive Cooling

Capacitive or Resistive Touchscreen

Wireless LAN Option

RealPOS 7460

Value-based Touchscreen POS

Active LCD

566 MHz Processor

Low Profile Cabinet

Integrated or Modular Configurations

Can Coexist with NCR 7454

RealPOS 7448

Compact Integrated POS

Flexible Open Architecture

Micromotion or Conventional Keyboard

Color or Mono LCD

300 MHz Processor

Microsoft® CE Based Application-

“NCR Advanced Store@NeighborhoodPOS”

Real World Retail

7454 competitive strengths
7454 Competitive Strengths
  • Passive cooling (No Fans)
  • Capacitive touch technology
    • CleanScreen by Microtouch
  • New motherboard with 600 MHz processor, 1 GHz roadmap
  • Highest temperature rating
  • Highest humidity rating
  • CD-ROM option
  • Multimedia support included
    • Headphone port
    • Full motion video
    • Synchronized SoundBlaster stereo sound
    • Optional integrated stereo speakers
  • Motion sensor
  • PCMCIA expansion capable
    • Wireless LAN
    • Integrated modem
  • Thin client capable
    • Flash Disk
    • PXE boot ROM
    • CE certified

Real World Retail

product positioning 7454 and 7460
7454 Rel 2

Multimedia Touchscreen Terminal

Full Multimedia/Integ. Stereo Speakers

Wireless LAN Option

Capacitive OR Resistive Touch

4 Line Integrated Cust. Display-VFD

Passive Cooling

Motion Sensor

Side Mount MSR

Mobile Technology

Medium Profile

Intel Celeron 600 MHz

2 Serial Ports Standard-4 Total Avail.

1 Memory Slot

No Flex Disk Option

Unified Configuration Only

7460 Rel 1

Value-based Touchscreen Terminal

Headphone Port/No Integ. Speakers

No Wireless Capability

Resistive Only

2 Line Integrated Cust. Display-LCD

Fan Cooled

No Motion Sensor

Front Mount MSR

Desktop Technology

Low Profile

Intel Celeron 566 MHz

4 Serial Ports Standard

2 Memory Slots

Optional External Flex Disk Drive

Modular Option for Remote Touchscreen

Product Positioning7454 and 7460

Real World Retail

hospitality success stories 2001
Hospitality Success Stories2001
  • AAFES- 7454, Compris, NCR Services - $20 million
  • Applebees - 900-7454’s installed in 2001 + 600/year new stores
  • BP Amoco - 7454, Compris, 500 Terminals now, 6000 potential
  • Checker’s Drive-In- 600 -7454’s installed with Aloha
  • Dunkin’ Donuts - Baskin Robins- 7454 and 7460, NCR Services, Aloha
  • Fuddrucker’s - 340 -7460’s, NCR Services, Compris,
  • Grupo Pie - EMEA VAR - 3,000 - 7460’s - Shipped 1,300 units in 2001

Real World Retail

hospitality success stories 20011
Hospitality Success Stories2001
  • In n’ Out Burgers- 7454, Compris, $2 million
  • Jack-in-the-Box- 2,000 - 7454’s installed in 00/01, Progressive
  • Long John Silver- 7454, Peripherals, NCR Services, $12 million
  • McDonald’s EMEA- 6000 - 7454’s, 7460’s, Compris, NCR Services
  • Paragon Steakhouse- 320 - 7460’s, Aloha,
  • Ruby Tuesdays- 1,150 - 7454’s installed in 00/01, Micros software
  • Tricon Global- 1,850 - 7454’s installed in 2001, Compris

Real World Retail

ncr hospitality partners
NCR Hospitality Partners

Certified on RealPOS 7454

and RealPOS 7460

Aloha

Compris

Digital Dining

Positouch

Progressive

Real World Retail

new hospitality partners certifications in progress
New Hospitality PartnersCertifications in Progress
  • Breakaway
    • #1 in delivery software
    • Won Domino’s
  • SIVA
    • Thin client--browser based
  • POS.com
    • Thin client--ASP model
  • Wand
    • Installed in Wendy’s and KFC franchisees
  • Exit 41
    • Leading edge Java based application
    • Installed in McDonald’s franchisees

Real World Retail

supportability ease with fit client manager
Supportability Ease WithFit Client Manager
  • Web-Based Approach to Systems Management
  • Available at 3 Levels
    • Terminal, Store, Enterprise
  • Provides the Following Functionality
    • Crisis Recovery
    • BIOS Updates
    • Client Software Installation
    • Web-Based Management
      • Asset Management
      • Configuration
      • State Management
      • Diagnostics

Real World Retail

fitclient manager
FitClient Manager
  • FitClient Manager LE (Local Edition)
    • Client-based, runs locally on client through Internet Explorer
    • Manages retail peripherals (e.g. OPOS profiles) and platform components and parameters
    • Diagnostics for peripherals and platform
  • FitClient Manager SE (Store Edition)
    • Server-based web-site management of peripherals, platform and software for each client
    • Client software distribution
    • Update Flash BIOS via network
    • Group Management of POS clients via FitGroups
    • Network based crises recovery

Real World Retail

norton ghost software
Norton Ghost Software
  • Facilitates crisis recovery and helps reduce support costs
  • Creates an exact image of a hard drive
    • Operating System
    • Applications
    • Configuration Settings
  • Image is stored on a CD-ROM, server hard drive, etc.
  • In case of disk failure, image is restored to new drive
  • Can also recover individual files from image file

Real World Retail

slide46
USB

Drawbacks

  • Limited peripheral choices today
  • Limited native O/S support
  • Benefits
  • Faster data transmission
  • Plug and Play
  • Hot Plug
  • Cable can deliver power and data
  • Growing number of peripheral
  • choices
  • NCR Strategy
  • Meet retailers needs
  • Support existing RS232 peripherals for maximum investment protection
  • Adopt new USB without worrying with migration issues. The 7460 provides extensive OS support.
  • Combine RS232 andUSB peripherals

Real World Retail

ncr kitchen display system
NCR Kitchen Display System

Ethernet,

or

RS232C,

Real World Retail

slide48

NCR KDS

  • Oasys Controller is a Miniature PC
  • 32 Bit Processing
  • Win 9x and DOS O/S
  • Serial or Ethernet Connection
  • Supports:
    • 4 SVGA Monitors & Bump Bars
    • OR 4 Touchscreens
    • OR 8 Printers
    • OR Combinations
  • Full Color Text & Graphics

Real World Retail