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RealPOS 7454 POS Workstation RealPOS for the Real World
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  1. RealPOS 7454 POS Workstation RealPOS for the Real World

  2. RealPOS 7454 Overview • A POS workstation targeted primarily for: • Hospitality (quick service and table service) • Convenience stores • Specialty stores • Department stores • Designed for retail • Small integrated footprint • Intuitive touchscreen user interface • Retail hardened • Full multimedia support • Retail peripheral support • Provides leading edge performance and functionality for retail POS Real World Retail

  3. RealPOS 7454 is Designed for Retail Small Integrated Footprint • All-in-One design • Integrated cabinet contains • LCD/Touchscreen • Main processor board/CPU • Hard disk drive • Memory • Power supply • Ethernet LAN • I-O ports • Customer display • MSR • PCMCIA expansion Real World Retail

  4. RealPOS 7454 is Designed for Retail Touchscreen Interface • Intuitive • Easy to learn • Easy to use • Fast • Accurate • Reduces training costs • Ideal for • High turnover • Part time workers • Seasonal workers Real World Retail

  5. Touchscreen Technologies NCR 7454 offers your choice of Capacitive touch OR Resisitive touch • Capacitive advantages • Most durable technology • Hard tempered glass • Won’t scratch or tear • Highest light transmission • Won’t wear out from use • Lightest touch to activate • Cleanscreentm by Microtouch • Resistive advantages • Works with gloves • Less costly Real World Retail

  6. RealPOS 7454 is Designed for Retail Retail Hardened Passive cooling (no fans) • Designed with mobile PC technology • Smaller • More durable • Less heat • Less points of failure • No contaminates drawn into unit • Flexible terminal placement • Reduces energy costs • Average of $8 / terminal / year • Certified for continuous operation at 41F to 113F Heat dissipates through back panel Real World Retail

  7. RealPOS 7454 is Designed for Retail Retail Hardened • Tilting touchscreen • Steel axle construction for durability • Ratcheting mechanism • Locks in any position • Won’t loosen with age • Superior cable routing • Cables hidden from view • Strain relief • Front or rear cable routing Real World Retail

  8. RealPOS 7454 is Designed for Retail Retail Hardened • Spill resistant • LCD/Touchscreen sealed with waterproof gasket • Elevated base • Slip-proof rubber feet • Critical components raised off of counter • Small protected air vents • Spill resistant • Protected with wire mesh to prevent insertion of foreign objects such as coins Real World Retail

  9. RealPOS 7454 is Designed for Retail Retail Hardened Integrated power supply • Integrated into base of terminal • No placement or mounting concerns • Protected from spills • Less cabling • Auto-sensing • 110/220 volts Real World Retail

  10. RealPOS 7454 is Designed for Retail Full Multimedia • Full-screen, full-motion video with fully synchronized audio playback • 30 frames/second playback via software-based MPEG-I decoding • Synchronized 16-bit stereo SoundBlaster™-compatible audio • External headphone connection • Optional integrated stereo speaker module Leveraged Asset - Employee Training - Customer Kiosk Real World Retail

  11. RealPOS 7454 is Designed for Retail Flexible Mounting • Table top with tilt/lock • Wall mount with tilt/lock Real World Retail

  12. Retail Peripheral Support • 12.1” LCD • Ultra bright Active LCD panel • 800x600 SVGA resolution • Field replaceable, dual bulb LCD • Saves service time and costs • Optional 3-track MSR • Integrated motion sensor • Standard feature • Saves LCD life • Wakes up terminal from low power state • Saves energy Real World Retail

  13. Customer Displays • 4 line by 20 characters • Integrated or remote • Low profile or high post Real World Retail

  14. RealPOS 7454 • Intel Celeron 600 MHz • MicroPGA class ZIF socket for Celeron or Pentium III • 100 MHz front side bus • Memory • 32 MB down on-board RAM • Total: 32MB, 64MB, 96MB,160MB or 288MB RAM • 10 GB hard disk option • Flash disk option • Integrated 10/100BaseT for server-based multimedia applications • Optional internal PCMCIA port • Two Type 2 or One Type 3 • Optional integrated modem • Optional wireless Ethernet Real World Retail

  15. RealPOS 7454 Connectivity Real World Retail

  16. RealPOS 7454 Connectivity • 2 RS-232 ports • Option for 2 additional serial ports • 1 parallel port • Cash drawer port • Y-cable supports 2 cash drawers • PS/2 keyboard connection • 2 USB ports • VGA port • Headphone port • Speaker port • 10/100 MB Ethernet LAN Real World Retail

  17. Serial Port Expansion • 2 Serial port expansion option • Four total serial ports • Ethernet to RS-232 expansion • Provides four RS-232 ports • Applicable for remote devices • USB to RS-232 expansion • Provides two or four RS-232 ports • Applicable for local device expansion Real World Retail

  18. 7454 Certified Peripherals • NCR Printers • NCR Cash Drawers • Remote Customer Post Display • NCR 2757 Kitchen Display System • NCR 7837 Hand Held Scanner • NCR 7892 Presentation Scanner • External Bootable CD-ROM • Electronic Payment Terminals • Scale • NCR 2010 Coin Dispenser • Telequip Transact 2+ Coin Dispenser Real World Retail

  19. 7194 Thermal Receipt Printer • High Performance Thermal Receipt • Up to 42 lines per second (130 mm/sec) • High Resolution 203 dpi (8 dpmm) • Receipt Knife Standard • High Reliability • 1.5M knife cuts / 150 km TPH • Streamlined user interface • Drop & Go paper loading • Left- or right-hand top cover access • Single-button programmability • Improved cable management • Strain relief and recessed connector panel • Dual RS-2S2 and USB Interface • Optional Wall Mount • Choice of Colors Real World Retail

  20. 7158 Thermal Receipt Printer with Slip • High Performance Thermal Receipt • Up to 42 lines per second (130 mm/sec) • Higher 203 dpi (8 dpmm) • Receipt Knife Standard • High reliability • 1.5M knife cuts / 150 km TPH • Enhanced spill resistance • Impact Slip Station • Up to 80 columns • Check Handling Features • MICR Reader option • Single-pass check handling option • Streamlined user interface • Single button programmability • Hidden reset switch • Printer-resident information and tallies • Asset tracking and diagnostics / load balancing • Dual RS-2S2 and USB Interface Real World Retail

  21. New 7197 Thermal Receipt Printer • One-station: • Thermal Receipt w/ knife • High reliability • 32% faster than 7194 • 50 LPS vs. 38 LPS • Two-color print • Requires special thermal paper • Auto-Sensing interface • RS-232 • USB • Epson compatible for easy application porting • Cabinet Colors • Beige or NEW Graphite Black General Availability: May 30, 2002 Real World Retail

  22. New 7167 Thermal Receipt Printer with Slip • Two-station • Thermal Receipt w/ knife • Impact Slip w/ flat slip table • High Reliability • Two-Color Print • Multi-Function Features • MICR • Check Flip • Auto-Sensing Interface • RS-232 • USB General Availability: May 30, 2002 Real World Retail

  23. Cash Drawers • 2189 Full Size Cash Drawer • NCR’s premium cash drawer • Two slip slots and extra large coin roll storage • Lock and manual release options • Mid-Range Cash Drawer • Stainless steel construction • Reduced footprint • Slip Slots • Lock and manual release standard • 7454 Supports Up to Two Drawers Via “Y” Cable • Direct Connect to Port on Terminal OR • Connect to Port on External Printer Real World Retail

  24. Operating System Strategy • DOS 6.22 • Windows CE 3.0 • Windows 95 • Windows 98 • Windows NT Workstation 4.0 • Windows 2000 Real World Retail

  25. 7454 Crisis Recovery Options • External CD-ROM Drive • NCR Fit Client Manager Store Edition Software • Terminal Can Boot From LAN if Local Hard Disk is Corrupted • Downloads Operating System Recovery Image • Manual or Automatic • Requires WinNT on PC • Norton Ghost Software • Using Ghost, Customer May Build a Custom Recovery Image That Includes • Operating System • Platform Software • Application Files Real World Retail

  26. What’s New in Release 2.1 • 256MB SODIMM RAM certification • On board 32MB + 256MB SODIMM = 288 MB maximum • Dual display drivers • Can be used to drive a separate Customer Information Display (CID) General Availability: May 2002 Real World Retail

  27. 7454 Training and Support • Web-Based Training • Classroom Training • Online Documentation • NCR Professional Services • NCR Service Options Real World Retail

  28. Discussion…. Real World Retail

  29. Market Positioning • Yesterday’s NCR RSD • Predictable • Reliable • Slow, Big • Been Around Forever • Know Retail • Unmatched Retail Experience • Today’s NCR RSD • Unmatched Retail Experience • The “Real Thing” in Retail • Know-How Solving Real Problems • Global Coverage, Market by Market • Nimble and Reliable NCR Real World Retail Retailers Want a Vendor Who Understands Their World… NCR is It Real World Retail

  30. NCR Offer Real World Retail Hardware Services Software With the broadest portfolio of products and services, NCR is best positioned to solve retailers’ real world issues worldwide. Real World Retail

  31. NCR Strategic POS DirectionRealPOS Workstation Family • Worldwide Product Offering for POS • Scalable POS Workstations • Advanced Retail Peripherals • Open Operating Systems • Enabling Platform Software • Platform Strategy • Leverage Standard PC Technology • Retail Enhancements • Enhanced Human Interfaces • Complete POS Solution Real World Retail

  32. NCR Hospitality RealPOS Workstations & Peripherals 7454 7460 7448 POS Printers KDS Real World Retail

  33. RealPOS 7454 Multimedia Touchscreen POS Active LCD 600 MHz Processor Passive Cooling Capacitive or Resistive Touchscreen Wireless LAN Option RealPOS 7460 Value-based Touchscreen POS Active LCD 566 MHz Processor Low Profile Cabinet Integrated or Modular Configurations Can Coexist with NCR 7454 RealPOS 7448 Compact Integrated POS Flexible Open Architecture Micromotion or Conventional Keyboard Color or Mono LCD 300 MHz Processor Microsoft® CE Based Application- “NCR Advanced Store@NeighborhoodPOS” Real World Retail

  34. 7454 Competitive Strengths • Passive cooling (No Fans) • Capacitive touch technology • CleanScreen by Microtouch • New motherboard with 600 MHz processor, 1 GHz roadmap • Highest temperature rating • Highest humidity rating • CD-ROM option • Multimedia support included • Headphone port • Full motion video • Synchronized SoundBlaster stereo sound • Optional integrated stereo speakers • Motion sensor • PCMCIA expansion capable • Wireless LAN • Integrated modem • Thin client capable • Flash Disk • PXE boot ROM • CE certified Real World Retail

  35. 7454 Rel 2 Multimedia Touchscreen Terminal Full Multimedia/Integ. Stereo Speakers Wireless LAN Option Capacitive OR Resistive Touch 4 Line Integrated Cust. Display-VFD Passive Cooling Motion Sensor Side Mount MSR Mobile Technology Medium Profile Intel Celeron 600 MHz 2 Serial Ports Standard-4 Total Avail. 1 Memory Slot No Flex Disk Option Unified Configuration Only 7460 Rel 1 Value-based Touchscreen Terminal Headphone Port/No Integ. Speakers No Wireless Capability Resistive Only 2 Line Integrated Cust. Display-LCD Fan Cooled No Motion Sensor Front Mount MSR Desktop Technology Low Profile Intel Celeron 566 MHz 4 Serial Ports Standard 2 Memory Slots Optional External Flex Disk Drive Modular Option for Remote Touchscreen Product Positioning7454 and 7460 Real World Retail

  36. Hospitality Success Stories2001 • AAFES- 7454, Compris, NCR Services - $20 million • Applebees - 900-7454’s installed in 2001 + 600/year new stores • BP Amoco - 7454, Compris, 500 Terminals now, 6000 potential • Checker’s Drive-In- 600 -7454’s installed with Aloha • Dunkin’ Donuts - Baskin Robins- 7454 and 7460, NCR Services, Aloha • Fuddrucker’s - 340 -7460’s, NCR Services, Compris, • Grupo Pie - EMEA VAR - 3,000 - 7460’s - Shipped 1,300 units in 2001 Real World Retail

  37. Hospitality Success Stories2001 • In n’ Out Burgers- 7454, Compris, $2 million • Jack-in-the-Box- 2,000 - 7454’s installed in 00/01, Progressive • Long John Silver- 7454, Peripherals, NCR Services, $12 million • McDonald’s EMEA- 6000 - 7454’s, 7460’s, Compris, NCR Services • Paragon Steakhouse- 320 - 7460’s, Aloha, • Ruby Tuesdays- 1,150 - 7454’s installed in 00/01, Micros software • Tricon Global- 1,850 - 7454’s installed in 2001, Compris Real World Retail

  38. Real World Retail

  39. Real World Retail

  40. Real World Retail

  41. NCR Hospitality Partners Certified on RealPOS 7454 and RealPOS 7460 Aloha Compris Digital Dining Positouch Progressive Real World Retail

  42. New Hospitality PartnersCertifications in Progress • Breakaway • #1 in delivery software • Won Domino’s • SIVA • Thin client--browser based • POS.com • Thin client--ASP model • Wand • Installed in Wendy’s and KFC franchisees • Exit 41 • Leading edge Java based application • Installed in McDonald’s franchisees Real World Retail

  43. Supportability Ease WithFit Client Manager • Web-Based Approach to Systems Management • Available at 3 Levels • Terminal, Store, Enterprise • Provides the Following Functionality • Crisis Recovery • BIOS Updates • Client Software Installation • Web-Based Management • Asset Management • Configuration • State Management • Diagnostics Real World Retail

  44. FitClient Manager • FitClient Manager LE (Local Edition) • Client-based, runs locally on client through Internet Explorer • Manages retail peripherals (e.g. OPOS profiles) and platform components and parameters • Diagnostics for peripherals and platform • FitClient Manager SE (Store Edition) • Server-based web-site management of peripherals, platform and software for each client • Client software distribution • Update Flash BIOS via network • Group Management of POS clients via FitGroups • Network based crises recovery Real World Retail

  45. Norton Ghost Software • Facilitates crisis recovery and helps reduce support costs • Creates an exact image of a hard drive • Operating System • Applications • Configuration Settings • Image is stored on a CD-ROM, server hard drive, etc. • In case of disk failure, image is restored to new drive • Can also recover individual files from image file Real World Retail

  46. USB Drawbacks • Limited peripheral choices today • Limited native O/S support • Benefits • Faster data transmission • Plug and Play • Hot Plug • Cable can deliver power and data • Growing number of peripheral • choices • NCR Strategy • Meet retailers needs • Support existing RS232 peripherals for maximum investment protection • Adopt new USB without worrying with migration issues. The 7460 provides extensive OS support. • Combine RS232 andUSB peripherals Real World Retail

  47. NCR Kitchen Display System Ethernet, or RS232C, Real World Retail

  48. NCR KDS • Oasys Controller is a Miniature PC • 32 Bit Processing • Win 9x and DOS O/S • Serial or Ethernet Connection • Supports: • 4 SVGA Monitors & Bump Bars • OR 4 Touchscreens • OR 8 Printers • OR Combinations • Full Color Text & Graphics Real World Retail