Michael Kortenbusch BFC Managing Director November 15 Luxembourg. Operational Risk Management (ORM) in a growing microfinance industry. Who is involved? ORM Process Success Factors. Who is involved?. Board. General Management. Risk Management. Line Function 1. Line Function 2.
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BFC Managing Director
Who is involved?
Line Function 1
Line Function 2
Line Function 3
Line Function 4
Line Function 5
Top Down Assesment (TDA)
Risk Self Assessments (RSAs)
Credit note or
Approval of risk mitigation actions
Step 1: Number of Operational Losses per year end
Step 2: Process allocation
Step 3: Complaints per ProcessReview
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