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Patents e-Commerce at the U.S.Patent & Trademark Office

Patents e-Commerce at the U.S.Patent & Trademark Office. July 2003. Created: July 2003. Today’s Topics. Patent Electronic Business Center (EBC). Electronic Filing System (EFS) Overview. Patent Application Information Retrieval (PAIR) System.

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Patents e-Commerce at the U.S.Patent & Trademark Office

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  1. Patents e-Commerce at the U.S.Patent & Trademark Office July 2003 Created: July 2003

  2. Today’s Topics Patent Electronic Business Center (EBC) Electronic Filing System (EFS) Overview Patent Application Information Retrieval (PAIR) System

  3. Patent Electronic Business Center (EBC) Provides access to electronic business applications for patent customers • Customer Number Registration Forms • Required for PAIR and EFS • Public Key Infrastructure (PKI) Registration Forms • Security software to support electronic commerce • Required for PAIR and EFS • Patent Application Information Retrieval (PAIR) • Access to application status and history via the internet • Electronic Filing System (EFS) • Filing of patent applications via the internet

  4. Patent Electronic Business Center (EBC) How does one get to the EBC? ? Visit the USPTO Website, www.uspto.gov & click on Online Business.

  5. Click on: Patent Electronic Business Center Patent Electronic Business Center (EBC)

  6. Patent Electronic Business Center (EBC) Where do first-time visitors go? Click on New Users

  7. Electronic Filing SystemProvide Customer Number • Provide PKI Certificate Support • Provide Support for Authoring Tool to End-User • Patent Application Information RetrievalRegistration Information • Troubleshoot End-User Problems • Troubleshoot Software Problems • Handle Questions Related to Data • PKI CertificatesAnswer Business Aspects of Customer Questions • Certificate Action Form Information • Initial Review of Certificate Action Forms • Troubleshoot End-User Problems • Customer NumberBusiness Rules • Issuing New Customer Numbers • Update Bulk Address Changes • Customer Number Data Change Information • Customer Number Application Information TheEBC Customer Support Centeris available 18 hours daily (M–F), at 1(866) 217-9197 or (703) 305-3028 or via e-mailat ebc@uspto.gov http://www.uspto.gov/ebc/index.html Patent Electronic Business Center EBC Customer Support Center

  8. Patent Electronic Business Center EBC Customer Support Center Available To Our Customers 18 Hours Daily Monday - Friday Hours of Operation: Mondays – Fridays:6 AM – Midnight (Eastern Time) Contact Information: Telephone: Local (703) 305-3028 Toll-Free 1 (866) 217-9197 E-Mail: EBC@uspto.gov Facsimile: (703) 308-2840 Address: U.S. Patent & Trademark Office, Mail Stop EBC, Commissioner for Patents, P.O. Box 1450, Alexandria, VA 22313-1450 Website:http://www.uspto.gov/ebc/index.html

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