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Leadership - PowerPoint PPT Presentation


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Social Behavior. Leadership. What we say How we act How we handle situations Recognized in our daily living It is our behavior around other people. Can be different depending on the people you are with. Social behavior . Tactfulness Ways of behaving that are polite

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Presentation Transcript
social behavior1

What we say

  • How we act
  • How we handle situations
  • Recognized in our daily living
  • It is our behavior around other people.
    • Can be different depending on the people you are with
Social behavior
manners

Tactfulness

Ways of behaving that are polite

Helps people be at ease around each other

Comes from the desire to do things we are rewarded for and the avoid the things we get punished for

Manners
proper conduct

Etiquette

    • Code of social behavior
    • Expected behavior in each situation
    • Changes as society changes
  • Important in “first impressions”
Proper conduct
guidelines for social behavior

Conversations

    • Use the 5 basic conversational courtesies
      • Please
      • Thank you
      • May I
      • I’m sorry
      • Excuse me
  • Respect for personal property
    • How would you feel if someone took your favorite possession and smashed it on the floor?
Guidelines for social behavior
guidelines for social behavior1

Table manners

    • How you conduct yourself while eating says a lot about you.
  • First Impressions
    • Perception formed the first time two people meet
    • Clothes, hair, skin, features instantly assesed
  • Handshake
    • Don’t be a limp noodle…but don’t rip their arm out of the socket!
    • Make eye contact…especially when talking
Guidelines for social Behavior
guidelines for social behavior2

Introductions

    • Introduce yourself warmly and efficiently
    • Introduce others the same way
  • Telephone talk
    • Polite
    • Don’t talk too loud or long
    • Be clear
    • Appropriate ringers
Guidelines for social Behavior
guidelines for social behavior3

Internet messages (email, instant messaging, texting)

    • Careful use of grammar
    • Don’t use too much personal information
    • Be careful what you say…they have a copy and you never know who might read it
  • Being a guest
    • Respect the areas of your host
    • Offer to assist with tasks
    • Be polite
Guidelines for social Behavior
social behavior traits

Honesty

Courtesy

Kindness

Caring

Consideration

Respect

Manners

Empathy

Love

Social Behavior traits