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Published : 22 December 2010
Languages : English
Audiences : Information workers
Technology : Microsoft Office 2010 suites
Credit towards certification : MOS : Outlook 2010
This exam measures your ability to accomplish the technical tasks listed below. The percentages indicate the relative weight of each major topic area in the exam. The higher the percentage, the more questions you are likely to see on that content area in the exam. View video tutorials about the variety of question types on Microsoft exams.
Candidates can format email message content by using character and paragraph formatting, create or insert graphic elements, such as charts, tables and Smart Art graphics, into messages. They can also send messages to private recipients by using the Bcc field. Candidates are able to create contact records, tasks and appointments from incoming messages, and they set up contact groups to facilitate communication with other Outlook users. They may share schedule information with other Outlook users, too. Candidates schedule meetings involving people and system resources, and they delegate tasks to others. Core users personalize the Outlook program window and the Quick Access Toolbar to maximize their efficiency. They organize messages and other Outlook items, and they display different views of mail folders and of the calendar, address book and task list. They may also display multiple calendars and share calendars with other Outlook users.
Gary works as the Finance Manager at ABC.com. The company email system runs Microsoft Exchange Server 2010. Gary uses Microsoft Outlook 2010 configured with an Exchange account. Gary receives a meeting request for a meeting with other company managers. Gary wants to reply to the meeting request. Which of the following keyboard shortcuts could Gary use to reply to the meeting request?
A. CTRL + N
B. CTRL + F
C. CTRL + R
D. CTRL + SHIFT + Q
How can you send the email at 11am tomorrow?
A. By configuring a Low Importance level for the email.
B. By using the Delay Delivery option.
C. By configuring the Save Sent Item To option.
D. By attaching a calendar event to the email
Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The employees use Microsoft Outlook 2010 to connect to the Microsoft Exchange 2010 company email server. Jane creates a category named Important. She wants to ensure that any current or future emails from company managers that contain the word “Urgent” in the subject line or are flagged as Important are automatically added to the Important category. How can Jane achieve this goal?
A. By creating a Search Folder.
B. By using the Arrange By > Importance option.
C. By creating a rule.
D. By modifying the properties of the Categorized Mail search folder.
Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients. A user named Myles want to be able to use Outlook to subscribe to his favorite websites and automatically download the latest postings from those websites. Which Outlook function should Myles use?
A. He should use Tasks.
B. He should use Contacts.
C. He should use Blind Carbon Copy (BCC).
D. He should use an RSS Feeds.