Cisco Capital Offers

1. Cisco Capital Offers Grow Your Business with Cisco Capital!

2. Agenda Market Insight Customer Perspective Capital Coverage and Portfolio, What We Do, Why Capital? Opportunities Current Offers and Training Call to Action Cisco Capital Integration

3. Market Insight

4. Customer Perspective… Finance, it Does Matter! Agree the availability of financing was critical in choosing their IT supplier 70% Evaluate leasing and financing options in the early scoping and planning stages 45% Rely on leasing to protect against obsolescence and establish a discipline for equipment replacement (lifecycle management) 60% 58% Leasing is a way to free up capital for other uses Said their companies use leasing to balance project costs with future benefits, accelerating their ROI 48% 47% Shift costs between capital and expense budgets Source : IDC Customer Survey: May 2010; N = 154

5. Cisco Capital

6. Cisco CapitalA World-Class Financial Services Organization Wholly-owned subsidiary of Cisco Systems Inc Significant global reach: • End user financing in 95 countries • Channel financing in 145 countries • Cisco Certified Refurbished Equipment available in over 80 countries More Cisco expertise. More flexible financing.

7. What We Do… Product Range Extended Terms 60-180 days Short Term Promissory Note Project Finance/ Progress Payments Finance Leases Fair Market Value/ Operating Leases Enabling Cisco and Partner Sales, and End Users Medium Term Loans Multi-year Maintenance only

8. Why Capital? Part of the Cisco family • Knowledge of Cisco strategy, product and services Market leading Cisco product residual values Strong credit appetite Channel financing options Ability to create Cisco specific offers Cisco Refurbished Equipment program Dedicated sales and operational team ... sole purpose is to drive Cisco and Partner sales!

9. Current Programs

10. Customer BenefitsEnd-User Financing Enables Total Solution Financing Conserves Capital Avoids Technology Obsolescence Preserves Credit Some 3rdParty Products Manages Equipment Lifecycle Manages Cash Flow

11. FY11 Capital Customer Financing Offers US & Canada European Markets APAC Japan EasyLease (CCQL) ASA5500 Cash Back ISR G2 Buy Back Catalyst Fixed Switch Buy Back Offer TelePresence Special UC Phone Campaign UC Migration 6 Month Deferral 0% for Multi-year Services UC Progress Payments Collaboration Breakaway EasyLease 0% 6 Month Deferral Public Sector Flexible Financing EasyLease 0% Tandberg TelePresence Financing Collaboration Breakaway* 3 Month Deferral Low-rate Multi-year Services 3% Financing UC500 3% Financing SMB TP & UC Progress Payments Collaboration Breakaway *Pending approval

12. 3 Months No Payments and No Interest US and Canada • Get the benefit of turning a large, up-front investment into affordable monthly or periodic payments with this special offer from Cisco Capital: • 3-month, interest-free payment deferral • Good with all Cisco hardware, software, and bundled services • Applies to all $1 buy-out and FMV financing ($30M limit per customer) • Deferral period included within term • U.S. and Canada customers eligible • Available through July 30, 2011 www.ciscocapital.com

13. 3%Financing on UC500 Solutions US only Three year, 3% financing offer for Small Business Customers: • 36 Month Lease @ 3% Finance Rate • Customer owns the solution at the end of the 36-month term • Must include Cisco’s UC 520, 540, or 560 series SKU along with Small Business Service (see process doc for complete details) • Deal size is: $1,000 to $75,000 per customer • Available for U.S. small sized business customers only • Available through a Cisco SBAM or certified Cisco Smart Business Communications System partner only • Available through January 29, 2011 www.ciscocapital.com

14. 3%Financing for SMB customers US only Three year, 3% Financing for US Small and Mid-sized customers • 36-month lease • Good with all Cisco hardware, software, and bundled services (non-Cisco hardware is not eligible) • Available for US small and medium-sized business customers only (excludes enterprise, service provider, and public sector customers) • Deal size is: $1,000 - $150,000 per customer • Three years of Cisco SMARTnet® Service at 3% • Offer available through April 30, 2011 www.ciscocapital.com

15. 0%Financing for Canada SMB customers Canada only Canada Interest Free Financing • 36-month lease • Good with all Cisco hardware, software, and bundled services (non-Cisco hardware is not eligible) • Available for Canadian small and medium-sized business customers only (excludes enterprise, service provider, and public sector customers) • Deal size is: $1,000 - $250,000 per customer • Customer may also qualify for three months of payment deferral when including SBA bundles • Three years of Cisco SMARTnet® Service at 0% • Offer available through July 30, 2011 www.ciscocapital.com

16. Low Rate Multi-year Services US and Canada Take Advantage of a reduced rate of 3% and pay for multiple years of Cisco subscription-based services over time: • Lock in current pricing and avoid annual pricing increases • Pay for your Cisco services as you use them • Avoid the need for annual service renewals • Offer applies to U.S. customers (rates for US Federal agencies and Canadian customers may vary) • Available through July 30, 2011 www.ciscocapital.com

17. Collaboration Breakaway Program US and Canada Special Financing - Available with Cisco’s Collaboration Breakaway Program • 0% for 2 yrs; 1% for 3 yrs; 2% for 4 yrs; 3% for 5 yrs • Rates apply to full payout agreements and FMV leases • Program deal ID# is required • Cisco voice required for 50% of deal • Deal Size $25K - $5M • Must include voice trade-in from one of the designated vendors: • US – Siemens and Avaya (Includes Nortel brand) • Canada–Mitel and Avaya (Includes Nortel brand) • Available through July 30, 2011 www.ciscocapital.com

18. Progress Payments Program for Cisco TelePresence and Collaboration SolutionsUS and Canada • Partners benefit by receiving up to 50% of the deal value up-front; as much as 80% before deployment is completed • Applies to Cisco Collaboration and TelePresence solutions • Deal size is: $100K - $10M • Order must be placed via a Cisco AT certified reseller • Applies to domestic deployments for Cisco Enterprise, Service Provider, and Commercial customers in the US and Canada. (Not applicable to public sector customers) • Deployment period of up to 120 days (4 months) • Available through July 30, 2011 www.ciscocapital.com

19. EasyLease 0% FinancingEurope • Offer customers true 0% financing to overcome budget objections • Applies to all Cisco solutions • Deal size is: £1,000 - £200,000 / €1,000/ €250,000 • Maximum lease term is 36 months • Minimum Cisco solution required: 70% (including hardware, software and services) • Minimum hardware component required: 10% • Available through 31 July 2011 www.ciscocapital.com NOTE: *Usual Cisco Terms and Conditions apply, subject to credit approval, not available in all countries.

20. PartnerPlusEurope • Partner receives 2% of the funded value of the deal • Applies to all Cisco solutions • Deal size: £50,000 - £500,000 • Maximum lease term: 60 months • Minimum Cisco solution required: 50% • Minimum hardware component required: 25% • Available through 31 July 2011 www.ciscocapital.com NOTE: *Usual Cisco Terms and Conditions apply, subject to credit approval, not available in all countries.

21. 6 Month Payment DeferralEurope • Applies to all Cisco solutions and includes software/services/maintenance • 36, 48 or 60 months term including the six month deferral period • Deferred interest to be included in remaining payments • For Enterprise/Mid Market Customers • Available through 31 July 2011 www.ciscocapital.com NOTE: *Usual Cisco Terms and Conditions apply, subject to credit approval, not available in all countries.

22. TelePresence FinancingEurope • Three financing options available: • Residual value based lease: Cisco Capital owns the asset moving it from a CapEx to OpEx expense, and removing your responsibility for disposal compliance • Multi-location loan for global roll out • Step up financing: Deferred payments for 3 months, followed by step up payments to overcome potential budget constraints and improve cash flow management • Available through 31 July 2011 www.ciscocapital.com NOTE: *Usual Cisco Terms and Conditions apply, subject to credit approval, not available in all countries.

23. Public Sector Flexible FinancingEurope • Payment Deferral: Up to 6 month deferral of initial payment into next budgetary cycle • Budget Optimiser: Absorb remaining budget and benefit from reduced ongoing payments • Available through 31 July 2011 • Financing that is designed for the Public Sector www.ciscocapital.com NOTE: *Usual Cisco Terms and Conditions apply, subject to credit approval, not available in all countries.

24. 0% Financing for Multi-Year Services APAC Finance Cisco delivered multi-year service contracts and pay 0% interest • Avoid upfront cash outlays for multi-year service contracts • Lock in current pricing and avoid annual price increases • Match the payments you make to the period in which services are utilized • Eliminate the need for annual service contract renewals • Offer applies to Australia, Hong Kong, India, Korea, Malaysia, New Zealand, Singapore, Thailand • Available through July 31, 2011 www.ciscocapital.com

25. Collaboration Breakaway Program APAC and Greater China Special Financing available under Cisco’s Collaboration Breakaway Program • 0% for 2 yrs; 1% for 3 yrs; 2% for 4 yrs; 3% for 5 yrs • Rates apply to full payout agreements only • Cisco voice technology (VTG) required for 50% of the deal • Deal Sizes: US$50K – US$5M • Must include voice trade in from one of the following vendors: • ANZ: Avaya /NEC, India: Avaya/ Siemens, Asia: Avaya/ LGGreater China: Avaya/Alcatel (Offer not available in Vietnam, Indonesia and Philippines) • Limited to a maximum 20% of non-Cisco products, services, and other soft costs • Available through July 30, 2011 www.ciscocapital.com

26. Progress Payments for Cisco TelePresence and Collaboration Solutions (APAC and Greater China) Partners are paid up to 80% of the amount financed prior to deployment of UC solutions; customers make no payments and pay no interest for up to 120 days • Applies to Cisco Collaboration and TelePresence solutions • Deal size: US$50K for the Cisco Collaboration portion of the deal • Partner must be Cisco AT-certified • Not available in Vietnam/Philippines/Indonesia • Deployment period of up to 120 days (4 months) • Available through July 30, 2011 www.ciscocapital.com

27. 6-Month Payment DeferralAPAC & Greater China • Acquire immediately and defer payments for up to six months from date of purchase • Available for all Cisco technologies • Interest accrues during the payment deferral period and is included in total amount financed • 36 & 48 month lease terms available • Software, services, maintenance can be included subject to Cisco Capital’s rules regarding financing soft costs • Minimum deal size: varies by country • Offer not valid in Vietnam/Indonesia/Philippines • Available through July 30, 2011 www.ciscocapital.com

28. Collaboration Breakaway Program Japan Special Financing - Available under Cisco’s Collaboration Breakaway Program • Applicable to Avaya, NEC and OKI • for Rates as low as 0%** ( 0% for 2 year finance leases) 1% for 3 years => 101% of purchase price 2% for 4 years => 102% of purchase price 3% for 5 years => 103% of purchase price**0% low rate is available on Cisco equipment only and does not apply to installation costs and 3rd party equipment. • Rates apply to full payout agreements only • Deal Sizes: US$50K – US$5M • Deal must include at least 50% Cisco voice technology (VTG) • Available through July 30, 2011 www.ciscocapital.com

29. Buy-back offers for Borderless Networks Japan Cisco Capital will buy back existing equipment at a fixed price when customers migrate to selected Cisco Borderless Networks solutions • Eliminates write-offs on in-place and removes disposal burden • Migration from both Cisco and non-Cisco equipment is allowed • Applicable for selected SKUs in the Cisco ISRG2, ASA5500 and Catalyst Fixed Switch product lines • Low lease rates are available where in-place equipment to be migrated has no book value • No deal size minimums of maximums • Through July 29, 2011 (ASA5500 & Catalyst Fixed Switch offers) • Through January 28, 2011 (ISRG2 offer) www.ciscocapital.com

30. UC Migration Offer & TP Special Offer Japan Special below-market rates for Financing UC Migration & TelePresence • UC Migration (Option A) must include at least 50% VTG and minimum $50K • UC Migration (Option B) must include ISRG2 plus Call Manager Express • TP special offer is applicable for all CTS series (CTS500- CTS3020) • Financial product availability: FMV leases/Finance leases; offer can be combined with one year payment deferral at 0% offer • Expires Jan 28, 2011 – UC Migration Offer (Option A) • Available through July 29, 2011 – UC Migration Offer (Option B) and TP Offer www.ciscocapital.com

31. Coming in January 2011: Emerging Markets Services Offer

32. Cisco Capital can help you acquire the Cisco Solution that meets your financial and technology needs Cisco Capital_Cisco:Financed Available for all Cisco Customers* • Conserve Cash Flow: spread costs over time, preserve credit, avoid cash investments • Business Focus: remove the burden and costs of equipment ownership and disposal • One Solution, One Payment: combine Cisco hardware, software, services and complementary third party equipment into one strategic financial framework that meets your business goals • Lower costs: take advantage of competitive rates and residual values that reduce your total cost of ownership and accelerate your return on investment • Equipment Lifecycle Management:manages costs, meet business demands, avoid obsolescence with flexible upgrade and migration options, and easy equipment disposal • Maximum flexibility: protect your investment with the right payment schedule, term duration and end of lease options including an outright purchase, capped and market value residuals, and like-for-like equipment returns. Ask how Cisco Capital can transform your business. More Cisco expertise.More flexible financing. www.cisco.com/go/ciscocapital *Cisco Capital Terms and Conditions apply, subject to credit approval, not available in all countries.

33. Cisco Capital Training for Partners Changing the Conversation Cisco Capital VODs Interactive eLearning Other Training Opportunities • Live Training • Lead by former CFOs • Set stage with economic trends • Four-hour class • WebEx Training • Online Training • Financing Trends • Financing 101 • Sales Strategies • Offers and Partner Programs • Operational Engagement • CXO • CIO Objection Handling • Each seven minutes • Fun and Interactive • Public Sector VODs • Selling Made Easy • IDC IPTVs • CCAM • Webcast

34. Call To Action • Cisco Capital Finance helps expand customer relationships, accelerate and grow deals, create account control, and enhance cash flow. • Visit the Cisco Capital Global Website for details on offers and training (for partners) • Visit the Cisco Capital Global Website (for customers)

35. Q&A