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AccessRH. Your trusted partner in sexual and reproductive health supplies, information, and procurement Topics: Overview of AccessRH Client Experience Challenges. What is AccessRH?. AccessRH is a UNFPA-managed procurement and information service for reproductive health supplies .

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accessrh

AccessRH

Your trusted partner in sexual andreproductive health supplies, information, and procurement

Topics:

Overview of AccessRH

Client Experience

Challenges

slide2

What is AccessRH?

  • AccessRH is a UNFPA-managed procurement and information service forreproductive health supplies
  • We offer NGOs and low and middle income governments efficient access to high quality, affordable commodities and increased supply chain visibility
accessrh enables better planning

Product information

Transparent pricing information

Historical and current shipment information

AccessRH Enables Better Planning

slide5

www.MyAccessRH.org

Information Services

Procurement Services

Quality assurance policy

How to order

AccessRH Product Catalog

List of quality assured suppliers

Lead times by product

RHInterchange

Customized artwork information

slide6

RHI Inputs and Outputs

Reports, graphs and maps

Order and shipment data

Contraceptive method

Country

Summary of shipments

Quantity summary

Product

Quantity

Value summary

Geographic summary

Manufacturer

USD value

Shipment date

Shipment details

Shipment history

Funding source

Receipt date

Recipient

PO number

accessrh offers secure and reliable products

Quality-assured products

Competitive pre-negotiated prices

Reduced lead time for in-stock products

AccessRH Offers Secure and Reliable Products

slide8

AccessRH Online Product Catalog

36

Contraceptives

20

Reproductive health kits

447

Medical equipment items

285

Pharmaceutical products

slide9

“In comparison with other sources the price was most acceptable”

AccessRH Client Feedback Survey 2012

slide10

Quality-Assured Products

Prequalification

Technical evaluations

Quality control and monitoring

WHO and ISO standards

slide11

93% reported satisfactionwith quality

AccessRH Client Feedback Survey 2012

accessrh makes ordering easier

Follow your order

Simplified ordering and financial process

Products from multiple manufacturers in one order

AccessRH Makes Ordering Easier

slide14

63 External Clients in 45 Countries

Value of Orders: 27 million USD

Q1/2011-Q2/2012

slide15

How to Order from AccessRH

3

1

2

4

Complete & send Request for Quotation

Form

Receive Proforma Invoice & order confirmation form

Return signed confirmation form

Select from AccessRH Catalog

6

8

7

5

UNFPA processes client order

Shipment by air or sea

Arrival at port and customs clearance

  • Site inspection

Transfer funds

  • Sampling and testing
slide16

The Order Process: Step 1

Select from AccessRH Catalog

www.myAccessRH.org > Order > Catalog

slide17

The Order Process: Step 2

Complete and send Request for Quotation Form

slide18

The Order Process: Step 2

Complete and send Request for Quotation Form

slide19

The Order Process: Step 3

Receive Proforma Invoice & order confirmation

slide20

The Order Process: Step 4

Returnsigned confirmation form

slide22

The Order Process: Step 6

UNFPA processes client order

slide23

The Order Process: Step 7

Shipment by air or sea

slide24

The Order Process: Step 8

Arrival at port and customs clearance

slide25

Lead Time for RH Supplies

Review Catalog and request quotation

1-4 weeks

Order confirmation and funds transfer

Stock

1-4 weeks

Production

2-17 weeks

Shipment

1-4 weeks

Arrival at port of destination

Total lead time 5-29 weeks depending on product specifications

slide26

“By procuring condoms through UNFPA, we received the product faster than [from] another sources”

AccessRH Client Feedback Survey 2012

wait time for condoms decreases by about

Wait time for condoms decreases by about

11 weeks

wait time reduction

client feedback 2012 h1

Client Feedback: 2012 H1

  • 67% report orders arrived according to the schedule provided
  • 80% expressed satisfaction with product quality
  • 73% expressed satisfaction with product affordability
  • 87% satisfied with service level and communication
interest in myaccessrh org most viewed pages

Interest in myAccessRH.org – most viewed pages

Which pages are visitors viewing?

slide32

Upfront payment

  • Pricing
  • BARRIERS
  • INCENTIVES
  • Local bidding requirement

Market Research Results: Using AccessRH

  • Wide range of products
  • Local product regulations
  • Quality
  • In-country logistics
  • UNFPA well regarded
  • Customs clearance
  • Access to international products

&

  • Language issues
slide33

Pledge Guarantee for Health as a Financing Solution

3

1

2

4

  • MoH uses L/C to extend purchase order
  • Bank supplies
  • Letter of Credit
  • Donor confirms funds for MoH/Client
  • PGH guarantees 50%

6

8

7

5

  • UNFPA uses LoC to pay order
  • Supplies delivered to MoH
  • Donor disburses funds
  • MoH pays bank
  • Site inspection
  • Sampling and testing