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Digitalization, also known as digital transformation, involves having your business processes use digital solutions to increase the quality and speed of your work. This is possible due to all the progress technology has gone through in the last few years, which allows companies of any kind to benefit from it.
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What is the benefit of digitalization? There are various advantages to digitizing services including increased efficiency, increased productivity, lower operational costs, improved customer experience, higher agility, enhanced employee morale, improved communication, increased transparency, improved competitive advantage, and faster decision making.