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2. Leadership and Programming Skills in Customer Service DSS20328. Tutor: IP Kam Hee ???Tel. 6199 3347Email: toyipsir@hotmail.com Website: www.yipsir.com.hk . 3. Tutor. IP Kam Hee ??? (BSW, MA, RSW)Former Social WorkerPT Lecturer of CityU since 1996 Baptist U since 2001and HKCT since 2

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