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Empowering Your Organization. Lori Bowen Ayre lori.ayre@galecia.com KohaCon 2009 Plano, Texas. It’s cool that Koha is free and Open Source…. When people work together, amazing things can happen. Want to be part of the dance?. With an Open Source Library System….

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empowering your organization

Empowering Your Organization

Lori Bowen Ayre

lori.ayre@galecia.com

KohaCon 2009

Plano, Texas

why it doesn t work for us
Why it doesn’t work for us…
  • each is one vendor’s product
  • market too small
  • built on old, nasty code
  • development is years behind need
  • data locked up
  • inflexible – too few customization options
more why it doesn t work for us
[more]...why it doesn’t work for us
  • RFP process doesn’t ensure libraries make the right choices
  • migration process is so horrific, there is no recourse once a move has been made
  • not Standards compliant
slide15

Imagine if people working in libraries actually felt their ideas about how to do things made a difference?

imagine eliminating waste muda
Imagine eliminating “waste” (muda)

Muda (無駄) is a Japanese term for activity that is wasteful, doesn't add value or is unproductive.

imagine being able to roll out a new service quickly
Imagine being able to roll out a new service quickly

Yea! My book is ready!

  • Offer Home Delivery as an option for Holds
  • Let customers choose “text notices” instead of email or telecirc
  • Allow customers to freeze an item on their hold queue even if there’s a copy available
  • Others?
open source projects need active communities to be effective
Open Source Projects Need Active Communities to be Effective

Mozilla

Lessons Learned

  • Embrace the chaos and organize a chorus
  • Listen to your community
  • Lead your community
  • Let your community play and experiment

37% of the code contributed to Firefox since November ’06 has come from the community

mozilla and their contributors
Mozilla believes in:

identifying and elevating smart contributors;

providing an organization and structure to direct contributions;

creating small teams, led by strong contributors, and giving them responsibility;

giving contributors complete freedom to play and explore,

This requires:

smart contributors;

lots of contributors that are doing something;

strong contributors who will take responsibility;

creative contributors.

Mozilla and their Contributors
what contributors can do
What contributors can do…

Troubleshoot

existing code

Do

usability

testing

Design

screens

Contribute

new code

Beta

Test

new

releases

Write

specifications

Manage

communities

of interest

(e.g. customers,

catalogers,

circ staff)

Create and test

third party

add-ins

Raise money

Develop

documentation

Optimize

workflow

Co-Sponsor

development

Organize

Koha

communities

Conduct user

need

assessments

Increase

participation

users are in the best position to
Users are in the best position to….
  • Notice inefficiencies
  • Consider what happens upstream
  • Consider what happens downstream
  • Imagine new ways of doing things
libraries community convergence framework catalyst for social change
Libraries-Community Convergence Framework: Catalyst for Social Change
  • framework for new mode of library practice in which libraries actively engage with community members so that community needs, resources, and programs are developed collaboratively
  • this new mode of practice is democratic and equitable, participatory and sustainable, and contributions are supported in ways that lead to the empowerment of people on the margins and build on their abilities to make meaningful changes in their everyday lives
empowering your organization first steps
Empowering your organization…first steps
  • Encourage every user of the library system to think critically about how the software works – give them a voice
  • Provide a mechanism for exploring alternative approaches (what if…..) for getting work done
  • Capture good ideas and get them to your contributors and your developers
  • Pilot test instead of RFP
  • Stop talking about what the vendor can do and starting talking about what we can do