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Trends in Hospitality

Explore the latest hospitality trends driven by the global economy and technological advancements, with insights into customer preferences, amenities, and economic impacts. Discover how the industry is adapting to meet the evolving needs of travelers.

bernardgilbert
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Trends in Hospitality

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  1. Trends in Hospitality

  2. Hospitality Today • Expanding global economy • Travel becoming the number one industry • Customers wealthier • Customers more familiar with technology • Most profitable travel market is Asia

  3. Technology • Secure high speed wireless access from rooms • Personal in room portal services • Stock quotes • Newspapers on line • Improved video conferencing capabilities • Virtual reality entertainment • Business Centers with 24/7 access

  4. Convenience • Airport Hotels that connects the hotel lobby directly to the airport via a bridge • Travel Counters in the hotel lobby • Check luggage • Obtain Boarding Pass • Openness in public areas • Indoor/Outdoor pre-function areas • Additional breakout rooms

  5. Amenities • More homelike environment in guest rooms • Music in hotel is representative of the area • Aromatherapy in rooms • Updated color palates for public areas and rooms • Fitness equipment in rooms and on property • Flat screen TVs in rooms • CD players in rooms • Spacious bathrooms

  6. Economic Impact on the Industry • Tighter reign on business expenses • Reduction of seats and routes for airlines • Birth of new discount airlines • Discounted prices to draw customers • US Travel Association (USTA) estimates 704.4 billion in US Travel expenditures in 2009 • Projected 71.8 million visitors to the United States by 2014

  7. References Trends in Hospitality. News and Views Quartely, Voulme 3 Number 3, pp. 7-8 www.ellerbebecket.com/ebq Travel, Airline, Hotel, and Tourism Trends. Plunkett Research, Ltd. http://plunkettresearch.com, November 30, 2010.

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