TL 9000 Quality System Overview. Michael Boyd. The TL 9000 Quality System Model . TL 9000 has all of the elements of ISO 9001, but with added Focus on product testing and quality Focus on customer services & relationships Focus on defined measurements (Benchmarking)
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Goal of Improving HW/SW Products and Services for the Telecommunications Industry
Product Lifecycle Model
Customer and Supplier Input
iDirect is structured on the TL 9000 Quality System
iDirect Operations ISO 9001:2000 and TL 9000-H,V
Current as of 7/7/08 9 AM est