Presentation Keeping the Best! EMS Retention Tool Kit EMS Leadership Challenge Christopher Reeve Recruitment Campaign Question and Answer Keeping the Best! EMS Workforce Retention Tool Kit Background 2004 JLARC Report – Review of EMS in VA (House Document No. 37)
From 2000 to 2010 Virginia’s population is projected to grow by 12%, and residents 65 years of age and older are projected to grow at 28%.
The 16 – 34 year old age segment will grow by 8%, this is below the 12% population growth rate. In 60% of all Virginia counties, this segment will grow less than the population as a whole.
Volunteer fire and/or EMS agencies contain 51% of all certified EMS providers.
The Bureau of Labor Statistics News 2003 release indicated that volunteers were involved in the following activities. Refer to the Corporation for National and Community Service Web site for national and state volunteer trends at www.nationalservice.org
EMTs account for 70% of all EMS certifications. The second largest category is Paramedics at 10%
Training as a Barrier:
Training as an Enabler:
Addressing “honeymoon blues”
Competency based pay
New professional orientation
ore advanced training
Mentoring new professionals
Using team based decision making
Addressing job stress issues
Integration into the “team” or “family”.
Mentoring core competency professionals
y for outstanding performance
Special pay or benefits
Coaching and performance feedback
Connecting job performance to agency success
Grooming for leadership
Balancing agency service with home responsibilities
38%9. More Than One Program is Used to Address Retention
The following practices were interwoven into their business and leadership practices:
Focuses on four core retention
The Life Cycle Principle – EMS personnel will stay longer when leaders take specific actions at specific times in the retention life cycle.
The Life Cycle Model
“Quick read” guide features 13 common EMS
retention problems and solutions.
Some of the problems and solutions include:
Designed for the larger and more complex EMS agencies facing retention problems driven by growth and change.
Workforce Utilization Strategies & Applying EMS Retention Principles
Define the Current ALS Workforce
Define the Desired Future ALS Workforce
Fill the Gap
Scott Winston, Assistant Director
Office of Emergency Medical Services, VA Department of Health
Sara L. Gaba, Senior Consultant