1 / 32

Voice Applications of IP Technology

Voice Applications of IP Technology. Peter F. Small, Communications Specialist NLECTC - Northeast. National Law Enforcement & Corrections Technology Center-Northeast. The NIJ CommTech Program. Joe Heaps

benjamin
Download Presentation

Voice Applications of IP Technology

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Voice Applications of IP Technology Peter F. Small, Communications Specialist NLECTC - Northeast National Law Enforcement & Corrections Technology Center-Northeast

  2. The NIJ CommTech Program Joe Heaps Program Manager, Office of Science and Technology Department of Justice / Office of Justice ProgramsNational Institute of Justice

  3. The NIJ CommTech Program • The National Institute of Justice (NIJ): • Research, development and evaluation arm of the US Department of Justice • Advances scientific research, development, and evaluation to enhance the criminal justice system to increase public safety • Emphasis on State and local practitioner needs • Committed to scientific process of open competition, peer-reviewed, published reports and archived data • NIJ's principal authorities are derived from the Omnibus Crime Control and Safe Streets Act of 1968, as amended (see 42 USC § 3721-3723) and Title II of the Homeland Security Act of 2002. • CommTech Program Goal: • To assist state and local law enforcement agencies to effectively and efficiently communicate with one another across agency and jurisdictional boundaries.

  4. The NIJ CommTech Program • The NLECTC Supports: • RESEARCH AND DEVELOPMENT of emerging technologies required for interoperable communications as directed by the CommTech Technology Working Group (TWG) • TEST AND EVALUATE technology platforms to provide unbiased information to the state and local law enforcement community • PILOT PROGRAMS to demonstrate cutting edge technologies in an operational environment to the law enforcement community • STANDARDS to assist the development of standards that improve technology availability, cost, reliability & Interoperability • OUTREACH and TECHNOLOGY ASSISTANCE to provide unbiased information to the state and local law enforcement community on communication technology related issues

  5. What We Do

  6. What We Do Focus Areas Next Generation Interoperable Voice Communications • Research, develop and evaluate software defined radio technologies, related components ( e.g., antennas), and Concept of Operations (CONOPS), • Research, develop and evaluate cognitive radio technologies and CONOPS • Evaluate P-25 technologies in the field, to include operational evaluations and interface evaluation; fund P-25 chairman • Support SDR forum, PS SIG and IEEE 1900 Personnel Location • Develop new and evaluate existing technologies to determine the location and status of personnel • Non participatory tracking of non violent offenders Convergent Data/Services/RF Interoperability • Evaluate wireless technologies (700 MHz, 802.X, services in licensed and unlicensed frequency bands) for interoperable first responder applications • Evaluate existing and research new technologies, including airborne and satellite, for mobile response, temporary deployment, and supplemental or alternative • Research potential solutions for alternative, backbone interconnectivity for repeaters • Evaluation IP solutions with a concentration on security and VOIP Communications Technology Tools • Technology and techniques to detect, classify, control, legally isolate, and legally defeat wireless communication devices. • Develop a comprehensive technology guide book for criminal justice practitioners for alternative power. • CAPRAD Development, maintenance and RPC support Law Enforcement Participation • Technology Working Group (TWG) s advise NIJ efforts in Phase 1-2 and oversees activities in other RDT&E Phases • Interaction with more than 35 funded Research and Development programs as part of Phase 3 efforts • Open solicitations issued in Q1 of each year • Programs managed by Universities, corporations, not for profits • Direct participation by practitioners in Trial and Evaluation (Phase 4-5)

  7. How You Can Participate in and Benefit from Our Work • Law Enforcement Practitioner • Identify new technology options via formal participation in TWG or informal interaction with NIJ or Center personnel • Assist in Trial and Evaluation for emerging communications technologies • Developing appropriate concept of operations for trial efforts • Introducing technology into your jurisdiction to evaluate • Receive specialized Technology Assistance in communications • University, Company or Not for Profit • Create Public/private partnerships for trial and evaluation efforts in relevant focus areas as defined by the TWG • Monitor www.GRANTS.gov and participate through the NIJ solicitation process

  8. Joe HeapsCommunications Technology Portfolio ManagerNational Institute of JusticeOffice of Justice ProgramsU.S. Department of Justicejoseph.heaps@usdoj.gov202-305-1554 (office)202-841-2563 (mobile)http://www.ojp.gov/nij/topics/commtech/

  9. Voice Applications of IP Technology Peter F. Small, Communications Specialist NLECTC - Northeast National Law Enforcement & Corrections Technology Center-Northeast

  10. VoIP Technology Emerging technologies from leading manufacturers of data communications products offer another tool for Interoperability in Public Safety Communications

  11. Piedmont Region VoIP Pilot Project • A Different Approach Public/Private Partnership • The project is a long term multi-phase regional pilot spearheaded by the City of Danville, VA. and Cisco Systems Inc. with regional MPLS links provided by Sprint/Nextel • Additional technology provided by Raytheon (JPS Communications)

  12. Piedmont Region VoIP Pilot Project Regional Public Safety Partners • City of Danville, Virginia - VHF Radio System (s) • Pittsylvania County, Virginia - VHF Radio System • Caswell County, North Carolina - UHF Radio System • North Carolina State Highway Patrol - Conventional VHF & Trunked 800 MHz Radio Systems • Virginia State Police - Regional VHF Radio channel & Virginia Statewide channel

  13. Piedmont Region VoIP Pilot Project • Problem • The City of Danville is located on the border with North Carolina • Crime committed on the Virginia side of the border often results in the pursuit of offenders into North Carolina • Communications Problem • Disparate radio systems negatively impact: • Officer-to-Officer Communications • Officer-to-Dispatch Communications • Command and Control

  14. Piedmont Region VoIP Pilot Project

  15. Piedmont Region VoIP Pilot Project • Solution • An IP overlay facilitating new communications functionality • Operational Goals • Officer-to-Officer Communications • Disparate Radio Systems interconnected via IP network • Dispatch-to-Dispatch • Integration of console equipment to IP network resulted in a VoIP “Intercom” • Command and Control • Remote access from any voice enabled IP device (PC or Phone)

  16. Piedmont Region VoIP Pilot Project • Technical issues • No direct change to radio infrastructure, security & reliability • Administrative issues • Establish a new multi-agency governance

  17. Piedmont Region VoIP Pilot Project • Limitations • Radio Coverage does not increase or improve • While IP networks extend communications, they also extend the range from which a problem may occur

  18. Piedmont Region VoIP Pilot Project

  19. Piedmont Region VoIP Pilot Project • Project Plan • Phase I • City of Danville Departments • Phase II • Caswell County Sheriff’s Office (NC) • Pittsylvania County Sheriff’s Office (VA) • Phase III • North Carolina State Highway Patrol (Greensboro) • Virginia State Police (Salem)

  20. Piedmont Region VoIP Pilot Project • System Design • Dedicated private IP network using municipally owned fiber optic cable and leased MultiProtocol Label Switching (MPLS) circuits • Network hardware provided by the Primary technology partner • VoIP Software Application provided by the Primary technology partner

  21. Piedmont Region VoIP Pilot Project • ImplementationChallenges • Equipment • Old technology (DC control, independent voter equipment, consoles) • Personnel • Loss of trained personnel • Radio technicians unfamiliarity with IP networks • IP technicians unfamiliarity with land mobile radio equipment • Financial • Unexpected and Miscellaneous costs

  22. Piedmont Region VoIP Pilot Project • Partnerships provide solutions • Donation of equipment from another technology provider • Bridging equipment - Session Initiation Protocol (SIP) standard compliant • Cooperation between two major technology manufacturers to deploy the SIP based equipment • Establish an IP-to-IP connection between disparate land mobile radio systems

  23. Piedmont Region VoIP Pilot Project • Results • 14-16 Months of effort resolved in hours • Field deployment of a proposed VoIP bridging device standard • Formal agreement between technology providers

  24. Piedmont Region VoIP Pilot Project • VoIP Standards for Public Safety • Department of Homeland Security – SAFECOM • Roundtable on Public Safety Interoperability and Voice over Internet Protocol (VoIP) • Manufacturers Participating in the Standards Process – But More Importantly – Manufacturers building standards compliant equipment and employing standards based solutions in the field

  25. Piedmont Region VoIP Pilot Project • Indirect results • Non-technical Interoperability • Increase in “In Person” meetings • Frequency Sharing (cross programming) among agencies • Cooperative approach to funding

  26. Piedmont Region VoIP Pilot Project • Project Status • Installation of equipment complete – but not without challenges • System training by the technology partner underway • NIJ CommTech Role • Provide assistance w/governance • Provide “honest broker” technology assistance • Observe and Document: • Implementation Process & • Operational Exercise and Evaluation of technology

  27. VoIP Technology • VoIP may provide another approach to interoperability, but like any other technology purchases – do your homework

  28. VoIP Technology • Things to consider • Non-technical Interoperability • Do you talk with your neighbors now? • Is there a need to talk with your neighbors? • Do your operational policy and procedures align?

  29. VoIP Technology • IP network • Backhaul - How reliable is the IP network? • Who has End-to-End ownership? • Assess the existing land mobile radio system • VoIP does not change the limitations of RF

  30. VoIP Technology • Practice Good Project Management • Include all stakeholders in planning • Administrators (Police, Fire, EMS & E-911) • Commanders, supervisors and field users • Information Technology • Radio Technicians – Contract support • Project Plans and “Changes” • Document in writing • Project Schedule • Meetings • Document - Take minutes and distribute to participants

  31. QUESTIONS ???

  32. Contact Information Peter F. Small – NLECTC-NE Office: 888-338-0584 Peter.Small@L-3com.com www.nlectc.org http://www.ojp.usdoj.gov/nij/topics/technology/communication/ http://www.safecomprogram.gov/SAFECOM/ http://www.cops.usdoj.gov/ National Law Enforcement & Corrections Technology Center-Northeast

More Related