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Skills for Life Improvement Programme. Contextualised Coaching and Mentoring Module 2. Skills for Life Improvement Programme. The Skills for Life Improvement Programme is delivered on behalf of the Quality Improvement Agency by CfBT Education Trust and partners. Objectives.

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objectives

Skills for Life

Improvement Programme

The Skills for Life Improvement Programme is delivered on behalf of the Quality Improvement Agency by CfBT Education Trust and partners

Objectives

To enable participants to:

  • enhance their coaching and mentoring skills
  • set up coaching or mentoring programmes
  • use tools to support the coaching and mentoring process
  • make Skills for Life developments sustainable and embedded within the fabric of organisations.
learning outcomes

Skills for Life

Improvement Programme

The Skills for Life Improvement Programme is delivered on behalf of the Quality Improvement Agency by CfBT Education Trust and partners

Learning outcomes

By the end of the session, participants will have:

  • applied the principles of coaching and mentoring in their organisation
  • further developed the skills needed to coach others towards improved performance
  • explored coaching and mentoring tools
  • developed coaching and mentoring in the context of their organisation
  • outlined how they can put into practice a coaching and mentoring system in their organisation.
the learning curve
The Learning Curve

Skills for Life

Improvement Programme

x

Unconsciouscompetence‘I know that I am good. I don’t think about it any more’

Learning

x

Consciouscompetence‘I know that I am good, and I understand why’

Unconsciousincompetence‘I don’t knowthat I don’tknow’

x

Consciousincompetence‘I know that I don’t know’

x

Time

critical incident technique

Skills for Life

Improvement Programme

The Skills for Life Improvement Programme is delivered on behalf of the Quality Improvement Agency by CfBT Education Trust and partners

Critical incident technique
  • Describe the situation…
  • What did you do? Recall your actual behaviour.
  • What did the learners do?
  • What were your thoughts and feelings?
  • What was the result? What happened?
  • What factors can you identify which enabled it to be a successful experience?
action learning

Skills for Life

Improvement Programme

The Skills for Life Improvement Programme is delivered on behalf of the Quality Improvement Agency by CfBT Education Trust and partners

Action learning
  • I am part of the problem…
  • The problem is part of me…
  • I am part of the solution.
  • The only person I can truly change is myself.
  • If I change myself, changes in others must follow.
review of action learning sets

Skills for Life

Improvement Programme

The Skills for Life Improvement Programme is delivered on behalf of the Quality Improvement Agency by CfBT Education Trust and partners

Review of action learning sets
  • How did it feel to be the mentor or the coach?
  • How did it feel to be the person having the problem solved – coachee and/or mentee?
  • What are the links in action learning sets to coaching and mentoring?
  • How can action learning sets be used in your organisation?
slide10

Job performance wheel

My timemanagement

Satisfied with my jobperformance

Staying

organised

Timely with my duties and projects

Staying on top

of my emailand voice-mail

Get alongwith colleaguesand clients

Satisfied with my

team participation

Clear aboutmy role and duties

slide11

Management wheel

Decision making

Communication

Risk taking

Results

Team

development

Managingchange

Strategic planning

Customer service

slide12

+

-

+

The Skills for Life Improvement Programme is delivered on behalf of the Quality Improvement Agency by CfBT Education Trust and partners

-

Time management

Priority

Reactive

Proactive

helping and hindering behaviours
Helping and hindering behaviours

+

-

+

The Skills for Life Improvement Programme is delivered on behalf of the Quality Improvement Agency by CfBT Education Trust and partners

-

Willingness

Ability

four organisation structures
Four organisation structures

POWER

ROLE

o o o oo o

o oo ooo o ooo oo o oo

o oo o o o o oo oo oo oo o o o oo o o o o o oo o o o o oo oo o ooo oo oo o o oo o oo o o o o o

o oo o oo o o o

o o oo o o o o

TASK

PERSON

cultural web
Cultural web

The Skills for Life Improvement Programme is delivered on behalf of the Quality Improvement Agency by CfBT Education Trust and partners

SYMBOLS

POWER

STRUCTURE

STORIES

RITUALS,

ROUTINES

ORGANISATION

STRUCTURES

CONTROL

SYSTEMS

perceptions of change
Perceptions of change

The Skills for Life Improvement Programme is delivered on behalf of the Quality Improvement Agency by CfBT Education Trust and partners

+

Imposed

Chosen

-

four factors for success

Skills for Life

Improvement Programme

The Skills for Life Improvement Programme is delivered on behalf of the Quality Improvement Agency by CfBT Education Trust and partners

Four factors for success
  • Pressure
  • Vision
  • Capacity
  • Action
slide22

The Skills for Life Improvement Programme is delivered on behalf of the Quality Improvement Agency by CfBT Education Trust and partners

Action planning for results

Outcomes

+

What will happen if you don’t take action?

What will happen if you do take action?

_

+

Action

What won’t happen if you don’t take action?

What won’t happen if you do take action?

_