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Frontiers in Services: Designing and Teaching the Undergraduate Course

Frontiers in Services: Designing and Teaching the Undergraduate Course. Ren ée A. Florsheim Loyola Marymount University. Target Publics: Whom Do You Need to Satisfy?. Yourself Your students Your colleagues Assessing bodies (university, AACSB). Unique Nature.

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Frontiers in Services: Designing and Teaching the Undergraduate Course

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  1. Frontiers in Services:Designing and Teaching the Undergraduate Course Renée A. Florsheim Loyola Marymount University

  2. Target Publics: Whom Do You Need to Satisfy? • Yourself • Your students • Your colleagues • Assessing bodies (university, AACSB)

  3. Unique Nature • Remember thatyou are not teaching a doctoral seminar – your purpose is completely different.

  4. Caveats • Every instructor is different • Every institution is different • Every course is different • Every section is different • Every student is different • Teaching is almost neverone-size-fits-all!

  5. Strategic Course Planning • Don’t fall into the student trap of being seduced by cool tactics. • A course needs goals/objectives • A course needs direction • A course needs shape • A course needs organization • A course needs flexibility

  6. Holistic Course Planning • Look at the pattern of learning over the whole course • at which points do concepts come together? • at which points do you need to reinforce or summarize? • at which points do you need to assess? • at which points do you need to stimulate or lay off?

  7. Do Your Homework • Ask to see the evaluation form(s) • Ask your colleagues or Chair about grading expectations • Ask about the students • Ask to observe a “good” class

  8. Putting the Course Together • Plan an order that makes sense for you • Don’t let a textbook dictate your life! • Remember that students are taking other classes; don’t be oblivious to their pressures • Be flexible, but don’t bend to every request

  9. More Classroom Tips • Develop scary skills (public speaking, writing) slowly. Offer help. • Invite discussion and comments • Watch criticism; they take it personally! • Using varied explanations discourages memorization

  10. Finally… Have fun!

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