SSMG SE Interlock 2006

1. SSMG SE Interlock 2006 Habanero / Storage Foundation Management Server: A new frontier Yogesh Agrawal, Kevin Coughlin Product Management, SSMG Aglaia Kong, Tom Battle Engineering, SSMG

2. Storage Foundation Management Server Agenda • Part 1: What is it and why do I care? • Part 2: Customer Validation • Part 3: Overview Current Solutions • Part 4: Unified Storage Mgmt Strategy…. What?

3. Part 1: What is it? Why do I care?

4. From the Dictionary: n.pl.ha·ba·ñe·ros • A cultivar of the tropical pepper Capsicum Chinese having small, round, extremely hot green to red fruit. What is Habañero? • Habanero is our centralized management tool for Storage Foundations online products. The Web based user interface displays information that has been collected from the managed hosts and correlated in a central database.

5. SF Management Server Overview • Centralized Storage Foundation Administration • Exposes and Simplify advanced features • Application, Server, and Storage centric • Multi-Host Administration • Roles-based authentication & security • Backward Compatible with SF 4.x • Heterogeneous • Management Server: Windows, RH Linux and Solaris • Clients: Windows, Linux, Solaris, HP-UX, & AIX • Consolidated Interface • Dashboard and Summary views • Volume Manager, File System, VVR, Editions • Solution Wizards • Logging and Reporting

6. SF Management Server Core FunctionalityMonitoring/Reporting • Centralized monitoring • Provides for alerts, tasks in progress and log monitoring • Automated responses to alerts via Action Agent • Email, SNMP • Script execution • Reporting • Capacity, inventory • Licensing • Grouping • Create and persist groups

7. Architecture • Three-tier architecture • Browser Based GUI • Management Server • Client Agents • Complements existing infrastructure • Supports SF 4.x and 5.x

8. Go to Market Plans • Base Habanero free with initial Data Services • Discovery, Monitoring, Reporting, Management • Maximize foot print • No $$ barrier to base Habanero • Makes SF the easiest host platform to manage • less admins, more servers • Promotes and unlocks customers Storage Foundation investment • Sell more Storage Foundation • Up-Sell • Up-sell additional SF Solutions post 5.0 • Up-sell CCStorage

9. Part 3: Customer Validation

10. Customer Validation: Extensive interviews March/Dec 05 • Centralized SF management was well-received by customers • Central management of large VM/FS environments a pain point • Expose and simplify SF functionality • Solution Focused Offering vs. Technology Well Received and Validated • Bring value of SF to front • Initial target data services validated • Data Migration biggest pain customers face today • Centralized DMP Management second • Building a virtual end-to-end team: Breaking down the silos • Spans host administration and storage administration • Visibility into host/array storage allocations

11. Part 3: Overview of Current Data Services

12. Solution FocusedProvides a high level abstraction layer for common operations. The initial Habanero release includes the following solutions • Host Migration • Volume Migration • Advanced DMP Management • Centralized Script Management • Dynamic Storage Tiering • Connectivity Service

13. Part 4: Unified Storage Management.. What?

14. This separation creates a gap in IT Poor Visibility addressed through Org Change Creation of the Storage Admin, what’s next? • Today - Storage Admin • Used to be two separate groups in IT: Array and Switch Admin • Merged to create better efficiencies, Usually stops at the Host HBA • Today - Host Admin • Takes LUN from HBA and provisions up the storage stack • Trend - Unified Storage Management Model • Visibility and collaboration between Host/Storage Admin is beneficial • Tools are lacking to provide this • Companies responding by creating merged Host/Storage Team • Responsible from Array to Application • Analysts believes that true SRM efficiencies will not be met until • “dedicated storage management teams are fully responsible for storage capacity at the host and array levels”

15. System Admin • User administration • System monitoring • File system mgmt • Volume mgmt • User administration • System monitoring • File system mgmt. • Volume mgmt. • Array Management • Switch Management • Device status • Backup/restore Storage Admin • Array Management • Switch Management • Backup/restore Storage Management Org IssuesCurrent Limitations & Future Benefits System Admin • End to End Visibility • No More Lost Storage • Decreased Problem Resolution Time = Increase Availability • Single Point of Administration, Reporting, Training • Enable End to End Automation • Lost Storage • Poor problem resolution Finger Pointing • Incomplete End to End Automation • Many tools to master Unified Storage Admin Gartner

16. Alignment, Transparency, ManagementBusiness  Host  SAN  Array • Business Manager: Senior IT or LOB staff focused on creation and delivery of business services • Technology Administrator: Sys Admins and DBA’s. Focused on host availability and performance management • Storage Manager: Responsible for large Storage Networks, Multi-Domain. Focused on provisioning, availability and performance delivery. • Three functional groups are responsible for managing different aspects of IT – they need alignment CommandCentral Service Service Level DefinitionService Delivery WorkflowService Cost AnalysisService Reporting SF Management Server Centralized VM/FS/DBED/VVR Reporting, ManagementAutomated Services CommandCentral Storage Centralized Storage Ops.Policy-Based ManagementPerf. and Capacity Mgmt.End-to-End Provisioning

17. Host-SAN-Array Visibility and Control Unified Storage Management Trend Transparent Host-through-Storage administration Sys/DB + Storage Admin SF Management Server SolutionsData MigrationDMP ManagementConnectivity ServiceDynamic Storage Tiering SF Management Server Centralized VM/FS/DBED/VVR Monitoring, Reporting, Active Management Health Monitoring Consolidated ReportingMulti Host ManagementData Services Discovery and VisualizationActive Health MonitoringConsolidate Reporting and Management CommandCentral Storage Centralized Storage Ops.Policy-Based ManagementPerf. and Capacity Mgmt.Array and Switch Provisioning

18. The Data Center is Changing…. so are we • Unified Storage Management is getting legs • Most Companies are either consolidating or considering how to consolidate their host and storage teams • Befits are clear: No lost Storage, no finger pointing, better collaboration = increase application availability • Symantec is in a unique position to capitalize here • Need to leverage our host foot print though Storage Foundations • Creating SF Management Server (5.0 RT) • SFMS and CCStorage enable Unified Storage Management • Transparent Host through Storage administration • Allows you to sell a product and a strategy to your customers • HP is trying, they are not even close

19. CC Storage SF Mgmt Server CC Service SF Solutions CommandCentral Family is Modular Grows to support your needs for tomorrow Building Blocks for theData Center • Central Management of VERITAS Foundations products • Single Point of Control and Reporting • Central Management of SRM/SAN • Capacity Management • Storage Provisioning & Device Management • Solutions • Data Migration, DMP, Connectivity Service, DST • Service Level Management • Monitor, Report on SLA’s • Consolidate Views by Geo/Department

20. CommandCentral Storage +Storage Foundation Management Server Roadmap SF Management Server/Habanero 5.0 Central Management of DBED/VVR/VM/FS Reporting, Monitoring, ManagementSolutions Data Migration, DMP, Connectivity Planning, DST SFMS 5.0 CAP UxRT WxRT 2Q06 3Q06 4Q06 1Q07 2Q07 CC Storage/SFMSIntegrated Host, SAN, SRM ManagementAutomated Solutions Data Migration, DMP, Connectivity Planning, Tiered Snapshot CC Storage 5.0Extended Hardware/Software coverageScalability Enhancements CCStorage 5.0 CAP

21. Questions & Answers