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Repairing the Quality Chasm: Health Centers Lead The Way

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  1. Repairing the Quality Chasm: Health Centers Lead The Way Health Disparities Collaboratives Bureau of Primary Health Care Health Resources & Services Administration Grantmakers in Health May 6, 2004

  2. About HRSA Mission: To improve and expand access to quality health care for all Goal: Moving toward 100% access to health care and 0 health disparities for all Americans

  3. BPHC Primary Care Programs >850 Health Centers >3500 sites Serve 11.3 million people All in HPSAs - Safety Net Owned by Community Governed by Community Board

  4. Source: Uniform Data System (UDS) 2002 Contact:NCAMPBELL@SHRS.GOV

  5. Source: Uniform Data System (UDS) 2002 Contact:NCAMPBELL@SHRS.GOV

  6. Source: Uniform Data System (UDS) 2002 Contact:NCAMPBELL@SHRS.GOV

  7. Division of Clinical Quality Health Disparities Collaboratives 500 participating ~56% grantees External Accreditation FY02 – 285 JCAHOaccredited Risk Management ~80% FTCA deemed Health Centers Quality: Where We are Going

  8. Total N= 500

  9. HDC2003 Health Disparities Collaborative Progress Total of 134 teams: 21 cancer, 26 CVD, 24 depression, 63 diabetes. Patient impact NOW in combination with other Collaboratives 179,400 HDC2002 Total of 135 teams: 16 asthma, 20 CVD, 37 depression, 62 diabetes. Patient lives impacted by end of year, inclusive of all collaboratives = 141,319 HDC2001-Asthma 21 teams. Patient lives impacted, inclusive of other collabs = 96,148 HDC2001 Total of 97 teams: 62 diabetes/34 CVD participating. Patient lives impacted at end of year, inclusive of previous 3 collaboratives = 77,401 IHI BTS 2000 23 Asthma and 17 Depression teams. Patient lives impacted at end of Phase 1, inclusive of HDC1999,2000 = 42,889 HDC2000 125 diabetes teams participating. Patient lives at end of Phase 1, inclusive of HDC1999 = 37,007 HDC1999 5 teams participated in the IHI Chronic Conditions I Collaborative, immediately serving as the lead teams for the HDC1999 with 88 diabetes teams participating. Infrastructure included cluster directors and there was an identified need for IS Specialists. Patient lives impacted = 13,387  1999 2000 2001 2002 2003 Current as of 5-4-04chupke@nibcomp.com

  10. Model for Improvement What are we trying to accomplish? How will we know that a change is an improvement? What change can we make that will result in improvement? Act Plan Study Do Three Models….

  11. Key Attributes of a Quality Care System • Safe • Effective* • Patient/ Family Centered • Timely • Efficient • Equitable* Source: Institutes of Medicine (IOM) study Crossing the Quality Chasm: A New Health System for the 21st Century * Care resulting in optimal health for all

  12. Shared vision/mission and common national measures inform practice Data on more than 180,000 patient records in CIS Timely access to information on progress Improved tools for data collection/analysis, web-based reporting Collaborative learning model generates results faster than individual consultation model Create the will to implement change: HP2010 and DHHS efforts to eliminate racial and ethnic disparities IOM report “Crossing the Quality Chasm” BPHC HDC: What we are learning..

  13. Collaborative Success “With federally funded health centers having fully embraced the (Health Disparities Collaborative) model…this has become arguably the largest, most important health care quality improvement initiative in the country. It’s exactly what the health care system needs right now - a demonstration that it is possible both to improve care dramatically and even reduce health care costs.” Tracy Orleans, Ph.D., senior scientist at the Robert Wood Johnson Foundation Advances Online, Robert Wood Johnson Foundation Newsletter, October 2002

  14. Conference call with Depression teams addressing mechanisms to improve self management approaches Slides prepared by Cindy Hupke chupke@nibcomp.com from data submitted on April 20th, 2004

  15. Cancer: 1,948 CVD: 143 Depression: 107 Diabetes: 177 Cancer: 21 teams with 31,171 total patients CVD: 26 teams with 3,582 total patients Depression: 26 teams with 2,566 total patients Diabetes: 62 teams with 9,592 total patients Slides prepared by Cindy Hupke chupke@nibcomp.com from data submitted on April 20th, 2004

  16. Clinical Outcomes: Cancer 31,171 total patients in Diabetes registries at this time Team range: 8% - 88% 76% of Cancer teams reporting this measure in April General US Population = 71% Low Income Population = 50% Slides prepared by Cindy Hupke chupke@nibcomp.com from data submitted on April 20th, 2004

  17. Clinical Outcomes: Diabetes 9,592 patients in registries at this time, with average registry size continuing to grow Team range: 6.2 – 8.7 87% of Diabetes teams reporting this measure in April Slides prepared by Cindy Hupke chupke@nibcomp.com from data submitted on April 20th, 2004

  18. Clinical Outcomes: Depression 1,745 patients with CSD (Clinically Significant Depression) in registries at this time Depression team range: 3% - 61% 81% of Depression teams reporting this measure in April Slides prepared by Cindy Hupke chupke@nibcomp.com from data submitted on April 20th, 2004

  19. Clinical Outcomes: Cardiovascular 3,165 Patients with Hypertension in registries at this time CVD Team range: 21% - 63% 93% of teams reporting this measure in April Non-Collaborative national level = 34% Slides prepared by Cindy Hupke chupke@nibcomp.com from data submitted on April 20th, 2004

  20. Based on data reported as of 10-31-03 Cindy Hupke chupke@nibcomp.com

  21. Based on data reported as of 10-31-03 Cindy Hupke chupke@nibcomp.com

  22. Not a National measure until March 2000 Based on data reported as of 10-31-03 Cindy Hupke chupke@nibcomp.com

  23. Based on data reported as of 10-31-03 Cindy Hupke chupke@nibcomp.com

  24. Based on data reported as of 10-31-03 Cindy Hupke chupke@nibcomp.com

  25. Diabetes Prevention Pilot Prevention Pilot healthy weight, tobacco use, blood pressure, cholesterol, immunizations, lead screening, oral health, includes all lifecycles Redesign/Finance (RedeFin) Pilot LS#3 Apr 04 Perinatal/Risk Management Expert Panel and planning 2004 Building for Future:HDC Pilots

  26. Moving from the best kept secret in health care to center stage as being at the cutting edge Cited by IOM as one of the breakthrough initiatives in health care Accrediting Agencies adopting our measures Large System Change lessons helping a worldwide health care community Architects for the health system of the future…