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THE VIRTUAL ASSISTANT INDUSTRY

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  1. THE VIRTUAL ASSISTANT INDUSTRY Taking care of business no matter where you are in the world!

  2. What is a VA? A Virtual Assistant is an independent consultant who provides a range of services remotely from their own office. They use fax, email, instant messaging, mobile, internet telephony, web conference rooms and chat servers to communicate with clients. Also known as Virtual Business Service Providers, Virtual Business Operators, Teleworkers & Telecommuters. “Professional Virtual Assistance for the 21st Century Professional!” ©2009 Executive Stress Office Support. All Rights Reserved.

  3. Who would use a VA? • Small business owners • International businessmen/women • Consultants • Company & non-executive Directors • Professionals • Coaches • Authors • Speakers • Students • Large organisations • Other VAs “Professional Virtual Assistance for the 21st Century Professional!” ©2009 Executive Stress Office Support. All Rights Reserved.

  4. What’s in it for me? • Pay only for time on task • No need to supply equipment, office space or training • No sick leave, holiday loading, workers’ compensation, superannuation and other statutory payroll requirements • A VA is available when you need them • You are valued as a client – the VA has a vested interest in your success “Professional Virtual Assistance for the 21st Century Professional!” ©2009 Executive Stress Office Support. All Rights Reserved.

  5. Services Provided • Telephone answering • Internet research • Bookkeeping • Travel Arrangements • DTP • Bill payments • Computer training • Transcription services • Assistance in times of staff shortage or overload • General Administration • Executive Assistant Support • Database design and maintenance • Website development and maintenance • Graphic design • Sales support • Event planning • Presentation preparation “Professional Virtual Assistance for the 21st Century Professional!” ©2009 Executive Stress Office Support. All Rights Reserved.

  6. Confidentiality? • Contracts – containing confidentiality clauses • VAs work alone in their own home-based office • Look for accredited/certified VAs: • VACertification.com • Accredited Secretary OnLine (ASO) • Certified Australian Virtual Business (CAVB) • EthicsChecked VA • Virtual Assistance University “Professional Virtual Assistance for the 21st Century Professional!” ©2009 Executive Stress Office Support. All Rights Reserved.

  7. Getting the Work Done! • Email • Fax • Telephone (shorthand services) • Digital Transcription • Instant Messaging Services – eg ICQ, MSN Messenger, Skype • Postal services/couriers • Online Collaborative Sites – eg Premiere Conferencing, eProject, Webex • Web conferencing rooms “Professional Virtual Assistance for the 21st Century Professional!” ©2009 Executive Stress Office Support. All Rights Reserved.

  8. Drawbacks • A VA can take a holiday at any time • A VA can turn down work if they get overloaded However, by planning your activities and working in partnership with your VA, these drawbacks can be eliminated. “Professional Virtual Assistance for the 21st Century Professional!” ©2009 Executive Stress Office Support. All Rights Reserved.

  9. Our Memberships • A Claytons Secretary - Aust • A Virtual Solution – US • Australian Small Business Network – Aust • Australian Women Online - Aust • IAVOA - US • Lawbby – International • LinkedIn – International • Virtual Business Alliance – US • Virtual Professionals – US/Australia • Virtually Yours – Aust “Professional Virtual Assistance for the 21st Century Professional!” ©2009 Executive Stress Office Support. All Rights Reserved.

  10. Executive Stress Office Support • Offering a range of services - but specialising in digital transcription, document production, internet-related marketing activities, and executive personal assistant services - Executive Stress Office Support (eSOS) provides clients with high quality, confidential secretarial and Virtual Assistant support by utilising today's latest technologies. • Giving the gift of time by providing professional virtual assistance to the 21st Century professional! “Professional Virtual Assistance for the 21st Century Professional!” ©2009 Executive Stress Office Support. All Rights Reserved.

  11. Contact Details • Mngr: Lyn Prowse-Bishop, MVA ASO CAVB • Tel/Fax: 07-4667-1807 • Mobile: 0417-648172 • Email: lyn@execstress.com • Web: www.execstress.com • Skype: execstress • Mail: PO Box 1200, Warwick, Qld, 4370 Australia “Professional Virtual Assistance for the 21st Century Professional!” ©2009 Executive Stress Office Support. All Rights Reserved.