Solitaire Ceramics

1. Solitaire Ceramics Solitaire Ceramics coats put the pride feeling in your ride..!! WWW.SOLITAIRECARCARE.COM

2. Solitaire Ceramics Solitaire Ceramics coats put the pride feeling in your ride..!!

3. Partnership Proposal Confidence Self-Believe Futuristic Energetic You and Solitaire go ahead as business associates . Its is a premium vertical of Liv India Management Private Limited with prime focus on Auto- Detailing.

4. 4 Who We are About Liv India Group Liv India group started with its first brand Speed Car Wash in April 2011 with only one unit and with 5 employees. Liv India Group and speed car wash brand got exceptionally good results and people invited our concept of Car Beauty Salons and within 3 months of its opening, group reached to approx. 70% of capacity utilization. This growth bounded to take Liv India Group to go for more units and we opted franchisee route for the expansion and now opening 50 to 60 units every year. We are aiming to make mechanized car cleaning concept as successful as ATMs are for Banks We worked aggressively to add other business in the umbrella like setting up an insurance desk, developing wide range of car care and detailing line and April 2015,. Solitaire Nano Ceramics was born to rewrite how car owners should maintain the appearance of their vehicles. To most people, and especially car enthusiasts, there is nothing like the feeling of picking up a new car; the excitement, the sense of occasion and the feeling of pride. Contact Details: +91 11 4232 3232 +91 9667377449 Info @livindiagroup.com Corporate Ooffice: LivIndia Management Pvt. Ltd. A-13, MayapuriPhase-1, Delhi-110064. Company Details : Founded: 2010 CIN : U74999DL2010PTC205200

5. Welcome Note Dear Entrepreneur, We are pleased to learn about your interest in Solitaire Ceramics. An already matured and evolved business in the USA, Europe and Australia, this is known as “CAR DETAILING”. After extensive market research that started in 2011, Solitaire Ceramics is confident that “Car Detailing” is the next big thing to happen in automotive space in India Give us a chance to venture back for a minute and think - have we not regularly wished our auto upholstery and insides could look and feel new once more. Or on the other hand possibly get those hard-headed scratches on the auto surface expelled and auto body made to resemble to new once more. Indeed, we as a whole have eventually of time suspected that way.. & all the more regularly when somebody we esteem sits in our auto. Nonetheless, we infrequently locate a genuine place for getting our auto mind needs tended to. Specifying Solitaire considers this to be a major open door in the consistently developing Indian auto advertise. Entrepreneurship is a path, a lifestyle and ultimately a journey. Entrepreneur's journey is very challenging, fulfilling, rewarding and fastest means of unleashing your dreams and goals. We are glad that you have selected the car detailing field that is flourishing and developing. Best Regards, Jasmeet Singh Gulati Director - LivIndia Group

6. CORPORATE PHILOSOPHY We Know the Art & Science of car Detailing We have made “Our Passion - Our Profession" In an increasingly competitive world, in which the pace of change continues to accelerate, the Liv India Group must endeavour for continuous improvement. Each and every employee will rise to the challenge of creating new value amid changes in the management environment, technology, society and the marketplace. With a spirit of challenge, we are committed to the continuous creation of new value. A corporate culture that places great value on the pursuit of new possibilities previously unimagined and brings them to fruition has been the foundation of the Liv India Group's success since its inception. Whether preparing customer vehicles or advising them for purchases of products and accessories in our online shop, our daily motivation is the same; satisfy our customer and franchisee! The constant pursuit of innovation is in the DNA of Liv India Group.

7. For Investors Global Perspective Society & Environment Profit & Growth In all our actions, we protect the environment and contribute to society. We seek to continuously increase our corporate value We strive to meet the expectations of customers, employees and shareholders. We think and act from a global perspective

8. What We value Technology & Quality Associates & Franchisees Employees & Customers We Know the Art & Science of car Detailing We build mutually beneficial relationships with our Associates & Franchisee We seek to create new value through innovation. We enhance the reputation of our customers and the reliability of social infrastructure.. We respect diversity and support individual growth. We seek to be valued and trusted partner of our customer

9. Our Head Honchos NiteshSarna Business Head PushpinderSingh Director & Co-Founder JasmeetSingh Director & Founder A Retail professional with deep understanding of launching new business, and making them profitable. .Passion for sales and business development . Here he is sharing his views on Car Detailing Business and opportunity Jasmeet - "the commercials and the business" of Liv India Group & Solitaire Ceramics. He is "the voice and the writer" of the company! Pushpinder - the "technical bible" of Liv India Group & Solitaire Ceramics. He is the goldsmith of Detailing, who performs the most advanced and complex services on your vehicles. • pushpinder.s@livindiagroup.com • nitesh@solitairecarcare.com • jasmeet.s@livindiagroup.com

10. About Us Solitaire Ceramics Solitaire Ceramics was born to rewrite how car owners should maintain the appearance of their vehicles. To most people, and especially car enthusiasts, there is nothing like the feeling of picking up a new car; the excitement, the sense of occasion and the feeling of pride. Unfortunately, cars are not like paintings in a museum, which serve their purpose in a controlled safe environment. They are subjected to all sorts of abuse including pollution, bug splatter, bird droppings and UV rays. Additionally, incorrect washing techniques using harmful materials damages the paint and removes the shine it once had. Facts About Solitaire Ceramics • Solitaire Ceramics exists in order to trigger positive emotions through unparalleled automotive preparation, enhancement and protection, to recreate car presentation results that will satisfy even the most discerning clients.. • Solitaire Ceramics use the most modern & internationally approved techniques & materials, the best equipment available and combine that with our wealth of experience to produce the best results for Car and Bike Lovers. We dedicate all of our time, to ensure that Car and Bike Lovers receive exceptional detailing service, value for money, and a team they can trust every time they send their dear cars for detailing at our centres Models Models

11. Industry Powder acidic in nature when stick with a painted surface takes it's glow. You cannot hide your car from bird dropping and they are acidic in nature. When to take your car under a tree for a land tree gums having tendency to damage it's paint. Bird Dropping UV & Sunshine Tree Gum Damages the vibrant colour of the car painted surface and makes it dull.. Acid rain is the most common reason of damaging the paint surface by making white spots on it... Weather Erosion UV & Sunshine Acid Rain Dust Particles and toxic air damages the paint surface by make micro scratches on it.

12. SOLITAIRE DETAILING SERVICES We offer unrivalled world class services for top end luxury, sports and classic cars. At Solitaire Ceramics, we offer a total car care solution package, incorporating everything from enhancement and protection through to maintenance.

13. Our Services Mr. BSD Baby Shango Detailing Mr. ROE Royale Detailing Mr. REE Rejuvenation Detailing Mr. EDD External Detailing Mr. PSD Papa Shango Detailing Mr IDD Internal Detailing

14. Solitaire Business Association • This relationship could be described as a business marriage in which both companies work in close collaboration supporting each other but at the same time legally and financially independent. You have full access to Solitaire Ceramics comprehensive business format (including brand, assortment and Outlet concept) according to which he/she must operate. We could make dexterous partners! What is Certification followed by business opportunity & How does it works ? Some key facts that point to the growth of the Franchising/Business Association sector in India are as follows: • There are over 4000 active franchisors in the country. • There are over 2,00,000 franchisees (across sectors) in India today. • The total investments put in by these franchisees in setting up their individual franchised businesses is over Rs.2,50,000 crores. • The total annual turnover achieved by franchised businesses in India is in the region of Rs.1,00000-20,0000 crores. • The total manpower directly employed by these franchised businesses is around 20,00,000.

15. Business Facts “Solitaire Ceramics”- We Know the Art & Science of Detailing Research Done Start-ups with Brands Expert Experience Higher Success Rate The idea is that there is no need of reinventing the things which are being already invented by us. If wheel is invented take from us and focus yourself on making a car. Statistics reveal that more than 80% of SELF start-ups close down within 5 years, whereas 80% associated with Brands are still successful after 5 years. Brand Association as a business model has witnessed high success rate globally. A new start-up opens every 8 minutes of each business day. Success stories show that start-ups that adhere to the franchise system and standards rarely fail.

16. Benefits for Solitaire Business Association You enjoy a number of advantage by starting a Solitaire business than starting an independent business. Some of the advantages of starting are: Independence Expertise Higher chance of Success Access to Capital Solitaire business offers the business owner a chance to operate an independent business while enjoying many of the benefits of a big business.. To start and manage a business, the promoter do not need any experience or expertise. Company will provide the training and expertise to successfully operate the business. We typically have a number of tie-ups with banks to provide loans for setting up a business. Therefore, you can have easier access to bank loan through us. Solitaire business usually have a higher rate of success than independent business due to a number of reasons. We have well experience professionals backing the business, lower branding cost, higher brand reputation, etc

17. The Business Opportunity in Detailing Industry A Market untapped by the organizedplayers till… now ! In a dynamic world where things are changing very fast so are the opportunities for business. New avenues and different unconventional opportunities are opening up.

18. Comparison- Self Started v/s Brand Association A Study – one of the top 5 consulting company of the world KPMG Start Up Franchise A Comparative study between a self owned self finance business ( Start Up and a Franchisor supported Franchise business Model on various parameter

19. Industry Statistics Gross Turnover of Automobile Manufacturer in India The industry produced a total 29,075,605 vehicles including Passenger Vehicles, Commercial Vehicles, Three Wheelers, Two Wheelers and Quadric cycle in April-March 2018 as against 25,330,967 in April-March 2017, registering a growth of 14.78 percent over the same period last year. The sale of Passenger Vehicles grew by 7.89 percent in April-March 2018 over the same period last year. Within the Passenger Vehicles, Passenger Cars, Utility Vehicle and Vans grew by 3.33 percent, 20.97 percent and 5.78 percent respectively in April-March 2018 over the same period last year

20. Luxury Car Statistics-India Indian Luxury car Market Scenario The Indian luxury car market witnessed growth in 2015 and the three German players Mercedes Benz, Audi and BMW dominated the market, posting combined sales of approximately 31,000 units. In 2015, the Indian luxury car market sold 35,300 units and it is expected that sales will grow to 87,300 units by 2020. The sector is expected to grow at a rate of 15% per annum in the period 2015-2018 Growth in the sector has been boosted by a number of new product launches across price points coupled with enhanced dealer network beyond the metropolitan areas in India. Other growth drivers include availability of robust financing options and a focus on localization of parts. .

21. We know the Art & Science of Car Detailing Solitaire Ceramics- Concept We Works with you meridian As a Solitaire Ceramics you are in business for yourself, but never by yourself. Solitaire Ceramics will support you throughout your career as a our business associate. We will assist you in every step of the way: First, we help you find the location for your new outlet and then we prepare the site for service. Then we help you design and install the store with technical fittings, install equipment, fixtures & merchandising. Finally, you open the outlet and start operating the business and we provide the ongoing support.

22. Business Formats Affluence Model Investment: 21+ Lac Luxuriance Model Investment: 30+ Lac Cornucopia Model Investment: 27+ Lac Bays : 2 Manpower : 4 to 5 Revenue Streams: 1. Car Detailing. (Basic + Solitaire) 2. Car Products. Bays : 4 (3 Cars + 1 Bike) Manpower : 6 to 7 Revenue Streams: 1. Car Detailing. (Basic + Solitaire) 2. Bike Detailing. 3. Car Products. Bays : 3 Manpower : 5 to 6 Revenue Streams: 1. Car Detailing. (Basic + Solitaire) 2. Car Products. 1 2 3

23. What we want from our Business Associate Experience the best of both worlds Strong Financial or Credit Position Strong Ethics Regard for Business Process People Orientation Business or Retail Experience We as an organisation believe in our values which we share with our Associates to implement always Trainings and Technology updates have been shared twice every year to improve productivity Solitaire Detailing provides you an Strong financial stability and motivation to do more. We ensure customer gets the world class experience and delight after every visit Systematic implementation of processes bring rewards in form of repeat customers

24. Why Choose Solitaire Ceramics? Experience the best of both worlds When you join the Solitaire Ceramics Family, you'll get world-class bolster appropriate from the begin, before you even open your entryways, and proceeding with long subsequent to giving your first auto repair benefit. As a Solitaire Ceramics , you'll experience your fantasy of vocation freedom with the assets and the quality of a brand with the capacity to improve. You get unparalleled showcasing, diversifying, and operational help... A Solitaire Ceramics establishment offers you the best of the two universes – a business of your own in a quickly developing business sector sponsored by an association committed to empowering your prosperity.

25. Steps for Business Association We respect your wise decision taken to get associated with Solitaire , below is the process of long & Successful business tie-up Due Diligence Approval Meeting Agreement Agreement Discuss in detail Business plan and first Agreement sign and begin site selection Survey of the business location ,if suitable signed the leased terms Solitaire Team go through the application and then call /mail for further discussion. Application showing Interest in our business model submitted to team Solitaire. After Signing RTM Document, we arrange an formal meeting

26. Moving Forward Process to be Solitaire Ceramics Franchise Business Agreement Technical Visit Invoicing Delivery Inauguration Inauguration , Demo will be given by the trainer and franchise Manager will be there for support Machine & Equipment Safety& Branding material Training Installation& System checks Machine & Equipment Payment 3 weeks before Inauguration Sr. Mgr will come to see the space & if all terms & condition are met will give temporary floor plan and sign the Agreement & receive Licence fees Technical visit by Service engineer to inform about the connections to Franchisee contractor

27. Equipment we Provide Cleaning Advanced equipment for car cooling system Rotary Sander Endoscopic-AC Treatment Single & Dual Rotary Polisher Steam Injection & Extraction Its used for Stock removal and ultra smooth sanding. Used for Interior & Exterior Steaming Most of the detailers just use 1 , we have 6 different polishers

28. WE Work with You We set the expectation Benchmark Identification to Evaluation for better understanding so you are a right fit for this business to go ahead. After the confliction we help you with selection of right property to make the business unit profitable. Training the staff with professional skills and outlet Display and visual merchandising to increase the customer and brand loyalty. . Building Customer Base Guide you through out the processes The Site Selection Setting Up Outlet Application Stage Staff Training We provide the best Schemes and offers throughout the calendar year for increasing .customer walk-ins Team of qualified Interior support and guide you with cost effective racks and fixtures to increase the store overall presentation . .

29. Our support Solitaire Ceramics offers the Following Support Areas Marketing Materials Knowledge Sharing Operation Support We develop marketing Vehicles & communication channel s encompassing all consumer touch points We have Experienced Operation managers who will visit & give you idea to improve operations We arrange meeting & conferences where we share our Industry knowledge Training POS Material & Uniform Our Training concept offers a wide range of training tools and Module designed to ensure quality service To ensure our customer get holistic experience branded Uniform & Material

30. Operational Support Solitaire Nano Ceramics offers the Following Support Areas: We have a competent team of experienced Operation Managers, who will visit your Outlet to give you ideas for how to improve your retail operation. Pre & Post Operation support The Operation Manager is your sparring partner. He/she will visit your Outlet, challenge you and help you set achievable goals. Supply Chain and Inventory Support When you are faced with budget deviations or staff issues, he/she is your go-to person, ready to assist you with creating staff plans and budgets, in short, helping you to ensure a smooth operation. Technical & Maintenance Support

31. Training Support With our car detailing training, you will feel the difference in the way you used to detail your car before. Since you are going to set up your business in car detailing you will be able to attend more customers, thus saving your time and make most of it. We are here to give you in-depth knowledge of using each machine and tool with compatible products which work best with them in order to achieve best results of coating, paint care and cleaning of interior and exterior of cars without leaving a mark of imperfection. Training Support Solitaire Ceramics offers the Following Support Areas: Show Them

32. Store Improvement Solitaire Ceramics offers the Following Support Areas Studio overall setup for Customer Delight Implementation Right way He/she will visit your Outlet, challenge you and help you set achievable goals. We develop window displays, props, in store materials (e.g. shelf talkers, logos, busts, pillows, and presentation trays) and packaging (e.g. branded bags, boxes and cloths) to ensure that our customers get a holistic experience when shopping in our stores. We have also developed a selection of "gift with purchase" (GWP) products, which can be offered to customers within certain circumstances in the store: Articles for brand Recall We have a competent team of experienced Operation Managers, who will visit your Outlet to give you ideas for how to improve your retail operation. The Operation Manager is your sparring partner. The materials range from pens and umbrellas to large clocks. Finally, we have designed a full uniform assortment for washers , Coaters , Assistant & Formal shirts, Blazer for Store Managers

33. Knowledge Sharing & Marketing Solitaire Ceramics offers the Following Support Areas To provide our franchisees with up-to date information about Solitaire Nano Ceramics, product developments, trends and Auto & Car Care Industry , we arrange meetings and conferences, where you can meet your colleagues. Here, we also often celebrate the best performing outlet managers, best detailers and share best practices. Solitaire Ceramics will assist you in developing a budget for your local marketing program. In addition Solitaire Ceramics provides its franchise owners with ongoing marketing support through our Active Marketing Program (AMP). AMP is a program implemented by the Solitaire Ceramics home office once you complete the initial training program.

34. 34 Marketing Material • Marketing at Solitaire Ceramics is all about creating awareness, building brand equity, influencing sales and obtaining loyalty by defining and understanding our target consumer and their consumption habits and motivation. Based on this knowledge we develop marketing vehicles and communication channels encompassing all consumer touch points via: • Marketing campaigns • Digital communication • Social media • CRM • Brand analysis Solitaire Ceramics offers the Following Support Areas

35. 35 Thanks