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Ways to exceed expectations in customer service

Ways to Exceed Expectations in Customer Service

Presented By,



Customer services
Customer Services

  • Customer’s are the one who plays a vital role for every business.

  • Every business in the world need customer. Without customer you can’t run a successful business.

  • Providing customer service for a business, will get into higher level.

  • A good customer service is positively correlated with company’s financial performance.

Customer services quotes
Customer Services Quotes

  • “A Customer is the most important visitors, on our premises.

  • He is not dependent on us.

  • We are dependent on him.

  • He is not an interruption on work.

  • He is the purpose of it.

  • He is not an outsider to our business.

  • He is part of it.

  • We are not doing him a favour by serving him….

  • He is doing us a favour by giving us the opportunity to do it……”

Ways to exceed expectations in customer service1
Ways to Exceed Expectations in Customer Service

  • Be a good listener

  • Identify and anticipate needs

  • Make customers feel important and appreciated.

  • Be clear

  • Understand the power of yes,

  • Say you’re sorry

  • Go above and beyond the basis

  • Get regular feedback from your customers

  • Always be polite and appreciative

  • Treat your staff well.

Grow customer satisfaction
Grow Customer Satisfaction

  • Grow customer satisfaction by doing all the requirements.

  • Bangalore Web Design Company is provide 100% customer services by providing good web development services.

  • “Customer Satisfaction is worthless. Customer loyalty is priceless.”

Final thoughts
Final Thoughts

  • Outstanding customer service means creating good feelings and solving problems in ways that exceed expectations.

  • People make the difference, if the customer hasn’t got a smile-give them one of yours.

  • It’s not what you do….it’s the way you do it!