the haven n.
Download
Skip this Video
Loading SlideShow in 5 Seconds..
The Haven PowerPoint Presentation
Download Presentation
The Haven

Loading in 2 Seconds...

play fullscreen
1 / 33

The Haven - PowerPoint PPT Presentation


  • 116 Views
  • Uploaded on

The Haven. Innovative Service User Led Research. Reasons for the Research. Growing number of disaffected clients a Personality Disorder diagnosis Debbie Tallis - Guardian Article - Feb. 1997 Dr. Ooi - Guardian Article - July 1997 Lesley Allen ’ s letter

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

The Haven


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
the haven

The Haven

Innovative Service User Led Research

reasons for the research
Reasons for the Research
  • Growing number of disaffected clients a

Personality Disorder diagnosis

  • Debbie Tallis - Guardian Article - Feb. 1997
  • Dr. Ooi - Guardian Article - July 1997
  • Lesley Allen’s letter
  • Views of a major stakeholder not included
the method
The Method
  • Emancipatory (Freire 1970)
  • Narrative (Brown & Harris 1989)
  • Qualitative
  • Quantitative
profile
Profile
  • 20 men and 30 women
  • Age range 18 to 74 years
  • 86% between 25 and 54 years
  • 88% on long- term benefits
  • 66% living alone
  • 86% single/divorced/separated
percentage analysis of abuse
Percentage Analysis of Abuse

TOTAL ABUSE88%

CHILDHOOD ABUSE80%

personality disorder diagnoses
Personality Disorder Diagnoses

Total Female Male

Borderline Personality Disorder 29 23 6

Dissocial Personality Disorder 14 3 11

Unspecified Personality Disorder 7 4 3

service user views
Service User Views

We need more communication – no-one talks to you.

The response is too slow.

We don’t want to be told we’re not ill.

We need acceptance and staff who understand.

We need a relaxed atmosphere where we are respecting one another and we have peer support.

The day hospital isn’t always the right place for us, and nor is the acute ward.

Some of us need substance abuse help and they don’t understand it here.

service user views1
Service User Views

“We need help in a crisis.”

“We need a Crisis House and crisis support.”

“We need help to prevent suicide attempts.”

“We can feel very unsupported and need help earlier.”

“We need mentoring/buddying:

A befriending service

One to ones

Groups can be too deep for us”

“We need groups when we are ready:

Talking groups

Writing groups

Craft groups

Some service user led groups”

service user views2
Service User Views

“We need education:

Positive thinking

Coping strategies

Anger management”

“We need practical help:

Advocacy

Benefits

Housing

Child protection issues

Legal/Criminal justice support”

“We like the idea of alternative therapies:

Massage

Acupuncture

Reflexology”

service user views3
Service User Views

“Don’t forget gay and lesbian support”

“We need the right kind of therapies to be available:

CBT

CAT

DBT

Counselling and psychotherapy”

“We need all services to be working together:

Medication if we need it

CPA

A strong link to statutory services”

service user views4
Service User Views

“We need a safe base where we are understood and where we can help each other, where we can get help in a crisis 24/7, and where we can get and give ongoing support.”

a multi agency group
Colchester MIND;

North Essex Mental Health Partnership NHS Trust (NEMHPT);

Local Service Users of the North Essex Personality Disorder Support Group;

CHUMS - self advocacy group;

NEST - service user empowerment network;

Phoenix Group Homes;

Uttlesford PCT Lead Commissioners for Mental Health;

Colchester & Tendring PCT's, & Witham, Braintree & Halstead Care Trust;

Colchester Night Shelter;

The A&E Department - Colchester General Hospital;

Colchester Borough Council;

Essex Police.

A Multi-Agency Group
slide25

Catchment Area

Geographical Area

The Haven Project is located in the Colchester, Essex area and has a geographical catchment of Tendring and Colchester PCT areas, plus the north-eastern part of the Witham, Braintree & Halstead PCT area (20 mile radius). This area has a population of approximately 334,000.

day services a tiered approach
Tier1.

Support

Advocacy and mediation practical help with benefits, housing, relationships

Companionship

Friendship Groups

Pampering sessions

Health and Fitness and Nutrition Groups

Activity groups such as Arts and Crafts and Gardening

Complementary therapies such as reflexology and head massage

in a non-judgmental but safe environment.

Tier 2.

Life Skills training focusing on

dailyliving

Creative Writing Group

Support Group

Chaplaincy Group

Formal Counselling

Dialectical Behaviour Therapy Group

Study and Work Support

Day Services - A Tiered Approach
crisis services a 24 hour response
Crisis Services - A 24 Hour Response

1. A 24 hour crisis phone line and mobile to text in times of crisis.

2. A non-residential Safe Centre environment providing daytime and night crisis support for up to six people at any time.

3. A short stay residential facility provides a calm, quiet location where people benefit from time away from their usual environment for up to four people.

for who
For Who?
  • The capacity of the day service is 25 per day.
  • Capacity of the Crisis Centre is up to 6 people at any one time at the Safe Centre and 4 per day in the residential facility.
  • The Haven Project is able to support 100 to 110 registered clients at any one time. Registration is subject to annual renewal.
fundamental concepts
Fundamental Concepts
  • Haven Community Advisory Group
  • Acceptable behaviour & boundaries
  • Recovery and Transitional Recovery
client focus group questions
Client Focus Group Questions
  • QUESTION 1: DO YOU FEEL THE HAVEN HELPS YOU PERSONALLY? IF YES, HOW? IF NO, WHAT WOULD YOU LIKE THE HAVEN TO DO FOR YOU?
  • QUESTION 2: CAN YOU SAY SOMETHING ABOUT THE KINDS OF RESPONSES YOU HAVE RECEIVED FROM THE HAVEN WHEN YOU HAVE BEEN FEELING VULNERABLE OR IN CRISIS?
  • QUESTION 3: WHAT HAS BEEN YOUR EXPERIENCE OF SOME OF THE GROUPS, ACTIVITIES AND ONE TO ONES AND OTHER THERAPIES AT THE HAVEN THAT YOU HAVE PARTICIPATED IN?
  • QUESTION 4: COULD YOU SAY SOMETHING ABOUT THE HAVEN AS A COMMUNITY AND WHAT THIS MEANS TO YOU?
  • QUESTION 5: ARE YOU LEARNING ANY NEW SKILLS AT THE HAVEN? IF SO, WHAT DO YOU GAIN FROM THESE NEW SKILLS?
  • QUESTION 6: COULD YOU SAY SOMETHING ABOUT THE KINDS OF COPING STRATEGIES YOU HAVE USED BEFORE COMING TO THE HAVEN AND WHETHER THESE HAVE CHANGED?
  • QUESTION 7: SINCE COMING TO THE HAVEN DO YOU FEEL YOU SPEND LESS TIME DISLIKING YOURSELF?
  • QUESTION 8: IN WHAT WAYS, IF ANY, DO YOU FEEL YOU HAVE CHANGED AS A PERSON SINCE ATTENDING THE HAVEN?
  • QUESTION 9: HOW WOULD YOU DEFINE RECOVERY?
  • QUESTION 10: DO YOU THINK RECOVERY IS FRIGHTENING?
  • QUESTION 11: CAN YOU SAY SOMETHING ABOUT HOPES, DREAMS AND GOALS FOR THE FUTURE, AND WHETHER YOUR VISION OF THIS HAS CHANGED SINCE COMING TO THE HAVEN?
  • QUESTION 12: WHAT ELSE DO YOU FEEL THE HAVEN COULD DO TO SUPPORT YOU IN RECOVERY?
  • HAVE YOU GOT ANYTHING MORE TO ADD?
contact details
Contact Details
  • Tel/Fax: 01206 28 73 16
  • Email: heather.castillo@thehavenproject.org.uk