Managed Security Services In people we trust

1. Managed Security ServicesIn people we trust CharaVassiliadou InfoSec Specialist hvas@space.gr Classification ISO 27001: Public

2. SPACE HELLAS at a glance

3. Agenda • Why • We should • Trust • People • More Than Technology some times • Space Hellas: at your managed security services The End

4. Why There are only two types of companies those that have been hacked and those that will be." Robert Mueller, Director, FBI, keynote speech at the RSA conference, 1 March 2012 FBI Hacked While Congress Ponders Cybersecurity Legislation February 6, 2012

5. Don’tkeep asking why We DO accept your orders Greek speaking: παραγγελιές

6. We should… Sony says Greece music site security breached affecting 8,500 users Sony said it discovered a security breach affecting 8,500 user accounts in a music entertainment website in Greece that comes on the heels of a hacker attack which forced its flagship gaming site offline. The Associated Press The company Monday said it spent 14 billion yen ($170 million) to cover costs that included identity theft insurance for customers, improvements to network security, free access to content, customer support and an investigation into the hacking The average organizational cost of a data breach increased to $7.2 million and cost companies an average of $214 per compromised record, markedly higher when compared to $204 in 2009* Ponemon Institute and Symantec

7. Shall We… Countries in which a Breach was confirmed * 2012 Data breach Investigations Report- Verizon We are here

8. Trust Threat agents over time by percent of breaches • * 2012 Data breach Investigations Report- Verizon

9. People • Out of office • Mobile phones • Tablets • Laptops • Working everywhere • BYOD - Bring your own device • Facebook, Twitter, LinkedIn, Google+ and plenty more to make you a social person • Complexity of infrastructure, procedures, services, business (…) • Cultural Trends • Techno Generation • Avatar Generation

10. More than… 79% of victims were targeted of opportunity 96% of attacks were not highly difficult 94% of all data compromised involved servers 85% of breaches took weeks or more to discover 92% of incidents were discovered by a third party 97% of breaches were avoidable through simple or intermediate controls *Verizon, 2012 Data Breaches

11. Technology • And the List goes on and on and on and on and on and on

12. …Some times • Managed Services can be the solution • Building trust is always in a solution No one can tell you WHO to trust

13. Space Hellas: What ?

14. Space Hellas: Why? • Why managed services in general (a lot of reasons, but let’s focus on the following) • Tailor made services • There is NO CAPEX • Increase your productivity • Consolidate your defense mechanisms • Why Space Hellas Security managed services: Because we…

15. Space Hellas: At your managed service • Because we can… • More than 26 years of operation and growth • More than 210 specialized employees • More than 200 Certifications for the Engineers • Security Aware Company • ISO 27001 Certified for ALL company’s processes, ADAE, NATO Secret (…) • We know what technical expertise means • 63% of our employees is TECHNICAL/ENGINEERING FORCE • Providing Technical (Basic & Advanced) Services • Providing Value Added Services • Providing Managed Services • Providing Professional Services The managed services part… is the natural thing to do

16. The End is in the Beginning and yet you go onSamuel Beckett • You must trust your people • You may trust Space Hellas • Because … we are NOT in the clouds… We are all over the Greek Territory but also abroad: • Support of thousands of locations in Greece and globally • Compliance to strict Service Level Agreements • 24-hours Service Desk operations • 24x7x365 on site support nationwide • 2-hours REPAIR time

17. CharaVassiliadou InfoSec Specialist hvas@space.gr www.space.gr Tel: +30 210 6504220