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bLoyal Omnichannel Loyalty for Retailers

bLoyal Omnichannel Loyalty for Retailers. Attract, Engage, Reward, Everywhere. Harness the Power Omnichannel Loyalty. Loyalty Program Benefits Increase revenue by converting casual buyers into repeat customers.

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bLoyal Omnichannel Loyalty for Retailers

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  1. bLoyal Omnichannel Loyalty for Retailers Attract, Engage, Reward, Everywhere

  2. Harness the Power Omnichannel Loyalty • Loyalty Program Benefits • Increase revenue by converting casual buyers into repeat customers. • Loyal customers spend up to 80% more per transaction and buy up to 3x more often. • What is Omnichannel Loyalty?

  3. Seamless Loyalty Across Channels • In-Store, online, even when using their tablet, mobile phone, or social media.

  4. Bring customers into your programs • Grow your customer base with sign up across all channels • Sign up in store at the POS • At special events with QuickLink • Sign up on your website • Sign up through a Facebook or other social media page • Sign up using mobile phone, tablet or iPad • Offer bonus benefits for joining and completing profile • Bonus loyalty points • Bonus loyalty dollars • Awarded coupons

  5. Welcome emails and marketing • Automated welcome emails when joining • Provide more detail about your program • Provide a link to online account and balance checks • Include special coupons to encourage them to shop again • Entice customers to provide more information • Personalized marketing emails, surveys and events invitations • Promotional offers • Newsletters • Events and surveys • Personalize with customer name, balances and more.

  6. Loyalty for Sales Order Totals & Visits • Rewards on total amount of the sale • Loyalty points or dollars (1 point per $1) • Flexible % or $ off • Spend $100 – Get $5 off • Reach 500 points – Get 10$ off • Trackable Coupons • Provide standard coupons, such as 15% off for seniors • Award eCoupons when members reach a goal • Spend a certain amount • Reach a pre-point balance • Electronic Punchcards • Track and reward frequently purchased products or visits • Great for Coffee shops, book stores, and service based retail, such as spas, salons, fitness, classes, events and recreation.

  7. Loyalty for Products & Frequent Buyers • Rewards specific products • $ or % off specific departments or categories • Product Mix-N-Match offers and Buy-One-Get-One promotions • Traditional “On-Sale” pricing by product • Frequent Buyer programs • Buy 3 – Get one Free (today) • Buy 10 over time and get one free • Volume Discounts • Buy a Case – Get a discount • Point or Dollar accrual on specific products • Apparel Department accrues double points on Mondays • No points on certain products

  8. Additional Features • Extend your Program to an Integrated Web Store • Integrate with NitroSell, bLoyal, or other custom web store for loyalty online. • Gift Card Processing Enabled • Sell and redeem gift cards across locations. • Customer Insight • 360 degree view of the customer in your account • Sales reporting dashboard with over 70+ standard reports • Global customer view at every store and register • Web Based Administration of your Account • Web based, easy to use, and available 24 x 7. • Manage and administer your account.

  9. Additional Features • Customer Merge Tool • Keep your customer database clear of duplicates, with bLoyal, you can easily merge customers based on duplicate email, phone number, and more…. • Digital Receipts from the POS • Offer customers the convenience of having their receipt emailed to them.

  10. Additional Features • Turn-key Activation • One-time fixed scope & fixed price activation package includes everything that’s typically needed setup and to make the most of your bLoyal solution. • Includes installation, loyalty program setup, branded sign ups and email template and training. • Data import available for existing program balances.

  11. Essentials & Advanced Editions Omnichannel Loyalty for Retailers bLoyal Omnichannel Loyalty Editions offer powerful ways to attract, engage, and reward your customers with easy to understand and administer programs. Essentials Edition: Loyalty On Sales Order Totals Advanced Edition: Loyalty on Sales Order Totals and on specific Products. If you are interested in a more advanced program that extends your reach with order processing, with additional features, such as multi-store inventory checks, returns, and drop shipping/pickup orders, take the Omnichannel Professional Edition Tour. Email: info@bloyal.com Learn more at www.bloyal.com

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