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S O C R. (State of the City Report) HON. JESSE M. ROBREDO City Mayor. August 12, 2002 Naga City Youth Center. Challenging the Future. Making Lives Better for the Poor. “An Maogmang Lugar”– Vision of a Livable City. Naga as a progressive and peaceful community…

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S o c r


(State of the City Report)


City Mayor

August 12, 2002

Naga City Youth Center

Challenging the future

Challenging the Future

Making Lives Better for the Poor

An maogmang lugar vision of a livable city
“An Maogmang Lugar”– Vision of a Livable City

Naga as a progressive and

peaceful community…

  • considered a center of people-focused education, development and governance

  • with a sustained, clean and healthy environment, and

  • an economy that provides livelihood opportunities for all, ensuring equitable distribution of wealth and proper utilization of resources.

Elements of a livable city
Elements of a Livable City

Competitive urban basic services

Partnerships-driven community

Good urban governance

Elements of a livable city1
Elements of a Livable City

  • Livability indicators

  • Good governance

    • Partnership driven community

    • Customer-focused bureaucracy

  • Incomeand productivity

    • Economic vitality

    • Urban infrastructure

    • Health

    • Education

    • Housing and shelter

    • Peace and order

    • Environment

A partnerships driven community
A Partnerships-Driven Community

  • Home to strong partner institutions that have been working with the city government in implementing mutually beneficial undertakings

  • These institutional partners have played a key role in implementing groundbreaking initiatives.

Customer focused bureaucracy
Customer-focused bureaucracy

  • Service-driven local bureaucracy that has been transformed through the following initiatives

    • The Productivity Improvement Program (PIP) that enabled city hall “to do more with less”

    • The Quality Service Improvement and the Public Service Excellence Programs (QSIP/PSEP) that imbued city workers with stronger quality service orientation, and

    • The i-Governance Program (Naga City Citizens Charter and www.naga.gov.ph) which seeks to empower the ordinary citizen by making service delivery transparent and more accountable

  • LPPMS rating highest among cities

Model of good governance
Model of Good Governance

  • On the strength of consistently effective performance over the last 14 years:

    • Naga has been chosen as the model of good urban governance by the League of Cities of the Philippines, the national association of Philippine cities

    • According to UN-Habitat officials, Naga is among the 15 inclusive cities in the world in line with the United Nation’s International Campaign for Good Urban Governance



Income and productivity
Income and Productivity

Latest ADB estimates: income of Naga City residents compare favorably with the rest of the country

Urban infrastructure
Urban Infrastructure

  • An extensive 177-km road network,

    • Resulting to a 2.1 km/km2 road density which is way above Iriga’s 1.6, Legazpi’s 1.25 and Camarines Sur’s

    • 151 kms or 85% are concreted surface, more than double Legazpi’s 61 kms (second best in the region)

  • A 1:2 telephone-to-household density, the highest in Bicol and higher than the national target of 1:3

Urban infrastructure1
Urban Infrastructure

  • An 84-km drainage network has minimized the flooding in the city

  • 80% of household population are served by MNWD in 25 out of 27 barangays

  • Internet connection is growing at 91% a year

  • Cable TV serviced by three cable companies

  • 95% of households energized


  • As regional center of education, Naga has three of the leading universities in Bicol

  • Our public schools are comparable to the best private schools

    • In the last NSAT, Naga City Science High School topped the region in academic performance

    • Our central elementary schools are comparable to their private counterparts

  • Government provides access from pre-school to tertiary education

Education ratios
Education Ratios

Our public education ratios are well within national standards. But we will focus on further improvement of quality of public education services.

Health ratios
Health Ratios

Our health ratios not only exceed WHO standards but are also one of the country’s highest

Cases of major illnesses are down





Cases of Major Illnesses Are Down



Cases of major illnesses are down1





Cases of Major Illnesses Are Down



Health and nutrition
Health and Nutrition

  • City-owned primary hospital, whose facilities and services (like x-ray, laboratory and blood bank) are of secondary hospital caliber

  • City nutrition program is acclaimed Hall of Famer by the National Nutrition Committee. Eliminated almost all cases of 3rd degree malnutrition.

Peace and order
Peace and Order

  • Leads the Bicol region in protecting public safety. Naga City has the lowest crime rate and the highest crime solution efficiency in the region.

  • Substantially reduced the supply and demand for illicit drugs in the city.

  • Substantially improved traffic management along major thoroughfares.


  • Naga City Wastershed Project is model for Mt. Isarog

  • Improved air quality reading: from fair to satisfactory

  • Regular garbage collection in 25 of 27 barangays

  • Garbage collection efficiency of 85%

  • Improved management of Balatas dumpsite

Housing and tenure
Housing and tenure

  • Glut of housing space: to date, there are 38 private subdivisions

  • Kaantabay sa Kauswagsan has provided security of tenure for 6,171 urban poor families in 16 resettlement sites and on-site development projects

Affirmation of naga as model city
Affirmation of Naga as Model City

  • Naga has been chosen to pilot trailblazing innovations on governance

    • The Local Development Performance Measurement project of the Philippine-Australia Governance Facility

    • The Benchmarking and Cities Data Book projects of the Asian Development Bank

    • The Solid Waste Management Project of the Japan Bank for International Cooperation

    • The Anti-Red Tape Program of the Department of the Interior and Local Government, and

    • The Good Urban Governance Initiative of the United Nations Development Program (UNDP), and

    • Model for Procurement by the World Bank

Affirmation of naga as model city1
Affirmation of Naga as Model City

  • We have also moved towards becoming a resource provider to visiting study teams

    • Last June, two deputy-governors from Phnom Penh, Cambodia, 14 other Cambodian delegates and two Japanese scholars came to Naga and stayed for four days

    • Countless decision makers, NGO workers and local leaders from other cities in the country, including our neighboring Bicol cities and provinces, also came to share and learn from us

  • We have also shared our expertise and experience on governance in various international fora

    • Vietnam: Citynet’s conference on poverty alleviation and environment

Affirmation of naga as model city2
Affirmation of Naga as Model City

  • Singapore: World Bank’s conference on Urban Poverty Learning

  • Indonesia: The Urban Poor Consortium and the Asian Coalition of Housing Rights’ fact-finding mission

  • Japan: The UNCRD Conference on Human Security and Regional Development;

  • Cambodia:Seminar on Local Autonomy, Decentralization and City-Sharing Partnership

  • United States: Asian Society’s Forum on “Asian Pathmakers, Global Bridgebuilders”

  • Thailand: Asian Development Bank’s 4th Asian Mayor’s Forum

  • India: UN Habitat’s Global Launch for Good Urban Governance

  • Korea: CityNet’s Private-Public Sector Partnerships

The past 6 months



Fiscal management

2001 (Jan-Jun)

Deficit of P 52M

Income of P 157M

Expenditures of P 209M

Collections and Obligations

44% of estimated income collected

59% of budgeted expenditures obligated

2002 (Jan-Jun)

Surplus of P 40M

Income of 169M (16% increase)

Expenditures of P 129M (38% decrease)

Collections and Obligations

51% of estimated income collected

39% of budgeted expenditures obligated

Fiscal Management

Fiscal management1
Fiscal Management

  • Management of economic enterprises

    • Naga City Public Market posted a 20% increase in revenue from P7.27 M first half of last year to P9.09 M last year

    • Abattoir generated an income of P2.49 M during the same period

  • Cost effective service delivery

    • Abattoir butchering cost: down to P117 per kilo

    • Dumpsite operating cost: down to P186 per ton

Fiscal management2
Fiscal Management

  • Cost effective service delivery

    • Streetlights maintenance cost: Down to P333 per streetlight

    • Street cleaning cost: P0.05 per sq.m.

  • Cost effective revenue collection

    • It costs the city 1 centavo to collect each peso of business tax

    • It costs the city 3 centavos to collect each peso of real property tax

  • Reduction in procurement cost

    • Substantial savings was generated through a more transparent and competitive procurement process resulting in lower unit cost of medicines, equipment and supplies.

Fiscal Management

Reduction in procurement cost - medicine

Fiscal Management

Reduction in procurement cost - medicine

Investments and employment
Investments and Employment


  • Notwithstanding the continuing downturn in global and national economy, the city sustained its economic performance.

    • highest number of registered business establishment in Bicol at 4,898 of which 547 are new (1,700 in Legaspi, next highest)

    • Highest fastfood chain-to-population ratio

    • Construction of 47 new commercial and institutional buildings

  • For the 1st half of 2002, investments reached P524 million, compared to P777 million for the entire 2001

Investments and employment1
Investments and Employment


  • 1,188 new jobs generated January to June as against 1,290 last year

  • Grant of loans to 277 individuals and 175 cooperative members (1,385 individuals)

  • Livelihood training extended to 149 individuals, skills training for 57 OSY

  • Placement assistance to 3,202 applicants of which 1,403 were hired

  • Referred 775 overseas applicants to licensed recruiters

  • Hired 384 under SPES program

  • DOLE cited city for contributing more than 50% of job placement in the region

  • TESDA accredited city as 1 of the first 3 One-Stop-Shop for the a Informal Sector Workers in the country


  • Project Intranet

    • Circumferential Roads:

      • Concreting of Pacol (PASCA) – Cararayan Centro Road

      • Concreting of Carolina – Nursery – San Isidro Road

      • Opening of Queborac – Abella Road

      • Concreting & bridge construction of San Felipe -Balatas Road

    • Arterial Road:

      • Opening of Pacol (Urban Poor) – Langon,Cararayan Road

      • Completed Concreting of CBD II – St. Louise Center Road

    • Road widening:

      • Liboton – Jacob extension

      • M. Castro - Misericordia


  • Flood control and drainage

    • Naga River Revetment – Sabang section

    • Naga River Revetment – Peñafrancia section

    • Completion of Panganiban Storm Drainage Project

    • Implementation of Calauag-San Felipe Storm Drainage

    • Construction additional lateral drainage lines

  • Project Intronet

    • Baras, Canaman – Vilmar, Calauag Road

    • Sta. Lucia, Magarao – Zone 5, San Felipe

    • Carangcang, Magarao – Pacol

Urban poor program
Urban Poor Program

Land tenure – Full payment

Urban poor program1
Urban Poor Program

Land tenure – Partial payment

Urban poor program2
Urban Poor Program

Land tenure – Under negotiation

Urban poor program3
Urban Poor Program

Land tenure – Landswap

Urban poor program4
Urban Poor Program

Land tenure – Under litigation

Urban poor
Urban Poor

  • Implemented Bayadnihan Ordinance

  • Provision of shelter through:

    • Four 5-storey medium-rise housing: National Housing Authority, P112 million

    • Row-house type subdivision, P18-million for poor families within the CBD II area

  • Provision of facilities:

    • MNWD water supply to 1,000 families in Cararayan and Del Rosario

    • MNWD water supply to Pacol

    • More than 200 Level I water supply provided by Task Force Tubig

    • Full energization of Spukoi, Sabang, CLUPA, Calauag and Yabo, Carolina



    • Opened new schools:

      • Tinago campus of the Camarines Sur National High School

      • Caromatig extension class of the Carolina Elementary School

      • Pacol High School (next year)

    • Construction of administration building at Naga City Science High School

    • Stengthened Balik-Adal Program

    • Iskolar kan Ciudad program providing scholarship to 291 deserving students



    • Project ACCESS (“Accessible Computer Education for Secondary Schools”) providing computer equipment and internet access to all public secondary schools

    • Public Schools Facilities Upgrading Program (PUSH IV) for 29 public elementary and high schools

    • Attainment of 1:1 book-to-pupil ratio

    • first-ever localized performance testing for public elementary and secondary schools

    • Hiring of 12 additional locally-funded teachers to address the need of increased enrolment in the secondary school system



    • Bicol Science and Technology Centrum (BSTC)

      • The only LGU-managed educational facility of its kind in the entire country

      • Secured P3 million grant for additional equipment

    • New Naga City Library

      • A new P10-million facility at the City Hall complex is currently under construction

Health and nutrition1
Health and Nutrition


    • Accredited as Sentrong Sigla by DOH

    • Surpassed target in anti-polio campaign vaccinating 25,795 children

    • Vitamin A supplementation to 17,292 children and dewormed 8,900 children sarpassing DOH targets

    • Supplied Vitamin A supplementation for about 14,890 lactating mothers


    • Served 24,842 patients from January to June and served 90% of 35,855 prescriptions

    • Equipped with X-ray, ECG, blood and drug testing equipment


    • Responded to 156 calls in addition to 52 referrals from other hospitals

Health and nutrition2
Health and Nutrition


    • Eliminated 3rd degree malnutrition, with only 6 cases remaining as of June 2002 and brought down cases of moderate malnutrition from 931 in 2001 to only 310 as of June 2002

    • Del Rosario BNS cited as most outstanding BNS in the region


    • Hosted 20th anniversary of Operation Smile, treated 80 patients


    • Hosted Operation Smile which treated 80 patients coming from Bicol

    • Hosted medical missions by South Star, Mercury Drugstore and Unilab treating 2400 patients




    • Air ambient quality rating improved to satisfactory in the 2nd quarter from fair in the 1st quarter

    • City’s anti-smoke belching task force apprehended a total of 428 fume-emitting diesel-fed vehicles


    • Naga River Patrol revived and is now cleaning and greening the riverbanks and monitoring of the Naga River

    • Development Watch project of DILG and the Australian Agency for International Development (AusAID) identified Naga as pilot city for Region 5



    • City Environment Office collected approximately 26,640 cubic meters of solid waste during the period January to June, 2002 representing 85% of total garbage

    • Expanded garbage collection coverage and increased frequency to 25 of 27 barangays of the city

    • Reduced foul smell at the Balatas dumpsite, secured ECC for conversion to controlled landfill

    • Completed feasibility study for the Materials Recovery Facility

    • Metro Naga chosen as pilot for JBIC sanitary landfill


  • Improved parks and plazas

    • Continuing improvement and development of Ecopark

    • Beautification of plazas and greenbelts

  • Clean air

    • Sustained implementation of anti-smoke belching ordinance esulting in improved air quality reading

  • Regular and expanded garbage collection

  • Improved management of Balatas dumpsite

Social welfare
Social Welfare


    • In partnership with Wheels for Humanity, provided assistive devices to 106 beneficiaries


    • Assisted close to 200 indigent patients requiring tertiary medical care


    • Expanded program by 48% benefitting 2,487 street and urban working children with a budgetaty allocation of P1.3 M for rice and school supplies

    • Provided livelihoos assistance for 25 patient beneficiaries

    • Trained 3,643 on responsible parenthood

Social welfare1
Social Welfare


    • Opened 5 new day care centers

    • Increased enrolment from 2,109 last year to 2,454 this year


    • Provided emergency assistance to 1,322 indigents

    • Rescue 26 streetchildren who were returned to their families

    • Handled 25 cases of women victims of violence


  • Rice yield at 3,012 MT is 10.78% higher than same period last year, vegetable production increased by 28%

  • From 82 to 180 growers in Pacol-Carolina-Panicuason engaged in small-scale ornamental and cutflower production

  • Intensified extension services to livestock growers

  • Replication of demo farms technology (138 cavans per hectare) by upland farmers

Peace and order1
Peace and Order

  • War against crime

    • Reduced crime volume from previous year by 19 cases and crime solution efficiency improved to 86% during the 1st half of 2002

    • Reduced crime rate from 8.5% to 6.2% for the same period last year.

    • 42 arrests were made against operators of illegal gambling, particularly jueteng, during the same period

    • NCPOC chosen as best CPOC in the region, NCPD chosen as most outstanding police station in the region

Peace and order2
Peace and Order

  • War against drugs

    • Covered 3,700 households in eight (8) barangays under anti-drug stickering campaign

    • Apprehended 21 drug pushers, including suspected big-time suppliers, who are now facing charges in court

    • Seized 138.8 grams of shabu and 2,797.20 grams of marijuana during the 6-month period of relentless campaign

    • Sustains the substantial reduction in supply of and demand for illegal drugs last year where the city netted 33 suspected drug pushers

Peace and order3


    • Creation of the TTMO, and deployment of 30 traffic enforcers

    • Rationalized traffic routes and regulations of terminal facilities

    • Rationalized use of sidewalk thru sidewalk vending ordinance


    • Widening of chokepoints – completed: Liboton Extension entrance, and M. Castro-Misericordia intersection

    • Widening of chokepoints - within the year: Colgante Bridge entrance, Sta. Cruz to P. Santos Avenue, Manga Road to Ateneo Avenue, and Delfin Rosales Bridge approach

Competitiveness enhancement
Competitiveness Enhancement

  • GOAL

    • Enhance Naga City’s competitiveness as Bicol’s premier city and as an investment haven in South Luzon


    • Cost competitiveness

    • Urban Infrastructure

    • Marketing: Sell Naga

    • Responsive governance

Cost competitiveness
Cost Competitiveness

  • Business taxes

Cost competitiveness1
Cost Competitiveness

  • Property taxes

Cost competitiveness2
Cost Competitiveness

  • Property taxes

Urban infrastructure2
Urban Infrastructure


    • Completion of infrastructure (roads, street lighting, drainage)

    • Opening and completion of roads linking Panganiban-Diversion

    • Consolidation of properties

    • Incentive for establishment of anchor projects

  • Almeda/DMCI Highway

    • 4.5-km by-pass road linking Roxas Ave. to Brgy. Del Rosario

  • Improvement of the Maharlika Highway

    • Asphalting of the whole Naga section of the Maharlika Highway from Mabulo to the Pili boundary

Urban infrastructure3
Urban Infrastructure

  • East Highland Development Project

    • Housing, recreational and institutional facilities in Bgys. San Felipe, Pacol, Carolina, Cararayan, San Isidro and Panicuason

    • Completion of circumferential and arterial road networks connection Bgys. San Felipe, Pacol, Carolina, Cararayan, San Isidro and Panicuason

    • Completion of Intranet components

    • Provision of utilities (telephone, water supply, power, cable television)

Urban infrastructure4
Urban Infrastructure

  • Enhancing access through new road links

Baras-Calauag Road

Sta. Cruz-Queborac Road

San Isidro-Carolina Road

Carangcang-Sitio Langon-Cararayan Road

Pacol-Cararayan Access Roads

Balatas-San Felipe-Sta. Lucia

Almeda/DMCI Highway

Marketing sell naga
Marketing: Sell Naga

  • Sell Naga as a Convention, Sports and Tourism Hub

    • Creation of the Naga City Visitor’s Center to enhance tourism promotion and design packages

    • Partnership efforts with the Partido Development Authority, the Ateneo de Naga Institute of Tourism and individual tour operators

    • Surpass initial goal of hosting at least one regional or national event every quarter

Marketing sell naga1
Marketing: Sell Naga

Accomplishments: Total number of invited visitors, January-June, 2002: 9,529

Responsive governance

A Guidebook On Key

City Government Services

Ani-Governance Project of the City Government of Naga








Responsive Governance

  • I-Governance Program

    • A program for involving individual citizens in the governance process

    • Components:

      • Citizens’ Charter

      • Naga Website