CredoGov VDI Introduction

1. CredoGovVDI Introduction James Gunn 619.752.3752 JGunn@CredoGov.com

2. Introduction • The real value in transitioning to a virtual desktop environment is realized when a variety of seemingly conflicting requirements are met • End users are happy • Organizational needs for Security and Compliance are met • G6/CIO has the control needed without adding costly resources • Overall system performance and cost of ownership are improved

3. Definition • Virtual desktop infrastructure (VDI) is the practice of hosting a desktop operating system within a virtual machine (VM) running on a centralized server. VDI is a variation on the client/server computing model, sometimes referred to as server-based computing. The term was coined by VMware Inc. but now tends to be used as a generic term for desktop virtualization, not a particular vendor. • Technically, VDI is the infrastructure (hardware and software) that makes desktop virtualization possible.

4. VDI basic differences with RDP, Remote FX, Terminal Services • VDI • Individual Virtual Machine for each user • More tailored/customized user desktop experience • Fewer issues with application compatibility • Remote Desktop Protocol (RDP, RemoteFX) • One Windows Server Operating System and a set of applications that are shared with multiple users • Possible application issues that may not be easily dealt with • Users cannot freely tailor/customize their desktop

5. Benefits • Security – Better (Gartner) • Data is secure in the data center typically with enterprise backup, disaster recovery and High Availability solutions • If the virtual desktop/endpoint is lost or stolen, data is in the data center • Manageability - Better (Gartner) • Centralizes management of the endpoint to the data center • Flexible and Consistent access to desktop, not constrained to your local office and desk • Endpoint refresh cycle can be longer (Gartner) • Quickly provision new virtual desktops • Savings in reduced support costs including reduced help desk calls • Power savings based on lower Power Consumption (Gartner) • Access to virtual desktop from various endpoints including mobile devices • Thin and Zero clients as PC replacements can provide lower cost (Gartner)

6. Considerations • Requirements Analysis, Proper Design and implementation • Ensure proper performance for all user classes, eliminate or mitigate single points of failure, etc. • Communication to properly set user expectations • Virtualization does not work well with all applications • Must assess all applications and mitigate potential issues • Many organizations have extended the useful lifetimes of their desktop PCs leading, in some cases, to capital savings. However, this strategy has simply raised operational expenses and user downtime (Gartner).

7. Dell Virtualization Roadmap MethodologyInformation driven decisions through an established, repeatableprocess DiscoveryWorkshop Implement Feasibility BlueprintAssessment Design & Propose Operate Understand the potential Capture thevalue Is the solution right for your customer? Make informed decisions Lay the path for success Manage, monitor and maintain Find the rightusers DefineROI Design the rightsolution Manage thesolution Understand your current environment and identify the best user devices to virtualize Dell’s Economic Impact Analysis Tool defines potential savings and costs With a full understanding of your needs, together we’ll choose the best-of-breed solution Dell can deliverongoing management of your Desktop Virtualization Solution

8. Spectrum of Access Devices MobileDevices Notebooks &Ultrabooks Thin andZero Clients RepurposedExistingDevices Third PartyDevices Enterprise-class tablets and smart phones make virtual access more pervasive than ever. Dell Ultrabooks & Notebooks integrate virtual clients enabling new levels of mobility, security and manageability Dell Wyse offers a full array of clients from economical access devices to higher performance computing clients Immediately gain benefits of desktop virtualization by leveraging investments in existing devices. Today’s workers expect to bring their own devices of choice to work and expect IT to enable access

9. Dell Desktop Virtualization Portfolio Smaller, Entry Level Larger, Enterprise DVS Enterprise Active Infrastructure DVS Enterprise vWorkspace (Quest) DVS Enterprise Citrix, VMware DVS Enterprise Windows 2012 DVS Simplified Appliance DVS 10 seat Robust Scalable Simple Easy Try it Desktop-as-a-Service Offers Simplified experience delivering on-demand access to business class computing through Dell infrastructure from Dell datacenter DaaS Proof of Concept DaaS

10. Conclusions– Next Steps • Our team is vendor “agnostic” and highly skilled in providing and supporting comprehensive VDI solutions from our partners, including Citrix, VMware, Microsoft, etc • Dell has Validated VDI Reference Architecture Solutions • Dell has an entire Best of Breed portfolio of VDI products, Servers, Storage, Networking, Thin and Zero Clients, Mobile devices, Thin Notebooks, etc. as well as the ability to integrate with your solutions already in place • Thank you for your time and consideration, we would appreciate the opportunity to discuss VDI in more detail with you and your organization!!