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What’s Required in Knowledge Technologies – A Practical View

What’s Required in Knowledge Technologies – A Practical View. Reid Smith Vice President, Knowledge Management Schlumberger Limited. Knowledge Management. … Improving organizational capability. Create a new working environment where knowledge and experience can easily be shared

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What’s Required in Knowledge Technologies – A Practical View

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  1. What’s Required inKnowledge Technologies– A Practical View Reid Smith Vice President, Knowledge Management Schlumberger Limited

  2. Knowledge Management … Improving organizational capability Create a new working environment where knowledge and experience can easily be shared Enable information and knowledge to emerge and flow to the right people at the right time so they can act more efficiently and effectively

  3. Apply everywhere what you learn anywhere

  4. Connecting People to Information People to Business People to People People to Communities Collaborating Apply everywhere what you learn anywhere • Make better decisions • Make faster decisions • Do more with less • Speed up learning • Improve motivation

  5. Knowledge Technologies – Present and Future

  6. First Wave KM • Technology • Portals, Collaboration, • Document Management, • Little Integration • Process • Best Practices, Validation • People • Communities of Practice

  7. Enterprise Information Portal All important information from both inside and outside the company delivered to the desktop • unstructured & structured data • thin client →web browser • Search & Browsing • Services • Presentation – Visualization• Subscription – Notification • Collaboration• Personalization • Publishing & Distribution • Data Feeds • Data Feeds • Security • Trends • Finding → Doing • Multi-Purpose Information

  8. Infrastructure • e-business • XML • Wireless Devices

  9. Knowledge Representation • Transparent Interfaces • Workflow Capture • Expertise • Incomplete, Ephemeral Knowledge • Integration • Standards

  10. One-Stop Search / • Case-Based Reasoning • Speed, Precision, Recall • Natural Language • Integration / Interaction • Multilanguage • Multiple Media

  11. JIT Knowledge Delivery • Agents • Help Wizards • e-learning

  12. Knowledge Powered Enterprise • Real-Time Knowledge Management • – Everyone Contributes • – KM Embedded in Workflow • Seamless Information Space • Integrated Simulation / Decision Support • Data Mining / Knowledge Discovery

  13. Decisions … in Real Time OilCo Well Engineer: We're planning to sidetrack well B23 in the Fifties field and are hoping you’ll buy in. For $10 million you can become a full 1-percent partner. A 96-hour shut-in test ended a few minutes ago. It indicates additional reserves of 750,000 barrels of oil and an initial sand-free production rate of 4,300 barrels per day…. We could do this tomorrow. Investor, consulting his Knowledge Hub: I see that a sidetrack can double my rate of return, with a payback time of 30 days for 1-percent interest.… Count me in.

  14. Knowledge Creation / Innovation • Continuous Learning

  15. JIT Knowledge Delivery • Agents • Help Wizards • e-learning • One-Stop Search / • Case-Based Reasoning • Speed, Precision, Recall • Natural Language • Integration / Interaction • Multilanguage • Multimedia • First Wave KM • Technology • Portals, Collaboration, Document Management, • Little Integration • Process • Best Practices, Validation • People • Communities of Practice • Knowledge Powered Enterprise • Real-Time Knowledge Management • Everyone Contributes • KM Embedded in Workflow • Seamless Information Space • Integrated Simulation / Decision Support • Data Mining / Knowledge Discovery • Knowledge Representation • Transparent Interfaces • Workflow Capture • Expertise • Incomplete, Ephemeral Knowledge • Integration • Standards • Infrastructure • e-business • XML • Wireless Devices • Knowledge Creation / Innovation • Continuous Learning Today Long Term

  16. The End

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