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THE WORLD BANK

Learn about creating quality through policy and institutional frameworks, collaboration of governments, donors, and consultants for quality and capacity building, and enhancing professional economy organization quality. Discover the importance of coherent macro and micro-policy frameworks, government advisory councils, lessons learned in quality awareness, and guidelines for consultants.

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THE WORLD BANK

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  1. THE WORLD BANK Sustainable Quality Framework for a Developing Professional Economy Gian E. Casartelli – Consulting Services Advisor- Vice Presidency for Operational Policies

  2. Presentation Highlights Creating quality requires sound policy and institutional frameworks, organizational structures, client demand quality What can governments, executing agencies, donors and consultants contribute to Quality and Capacity Building? Organization Quality Building in a Professional Economy

  3. Coherent Macro-Policy Framework State Council for the Professional Economy Under President or Prime Minister Office On the Demand Side: • Technical Ministries • Public Sector Executing Agencies • Regional, Provincial, Municipal Authorities • Civil Society and the Public

  4. Legal & Regulatory Framework Coherent with State Policy • Legislation reflecting professional best practices • Legislation reflecting market signals • Legislation reflecting priority of capacity building • Legislation enabling formation of national independent professional capacity • Procurement Regulation Consistent with above objectives

  5. Quality Building Framework in a Professional Economy 10 1 11 Government Advisory Council: Ministries of Science & Technology, Planning, Education Culture of Capacity Professionalism & Knowledge Capital Lessons Learned Quality Awareness and Capacity Built 12 2 Dialogue on CB between Government Professional Associations Consultant Policy Framework Increased GPN 9 3 13 Improved Investments Legislation reflecting professional practices calibrated on natl. policy goals Consultant and Client Increased Capacity Experience & Qualifications 8 14 Executing Agencies generate TOR and RFP, including Specifications for Quality, CB 15 Quality Attributes: Innovativeness, Efficiency, Impartiality, Sustainability Transparency Independence 4 Client capacity Increases Demand for Quality Services Professional capacity increases Quality of Consulting Services 6 7 5 Enhanced Quality & K through Innovative Proposals Professional Consulting Services Consultants

  6. Coherent Micro-Policy Framework Government Organizations Role: • Restructure the way functions are performed and services delivered consistent with national policies • Formulate Strategic Outsourcing • Plan Execute Procurement diligently • Demand Professional Services consistent with Outsourcing Strategy • Expand/deepen Role of National Consultant

  7. Coherent Micro-Policy Framework Consultant Association Role: • Dialogue with Government on Quality and Capacity policy • Assist Gov formulate Outsourcing Strategy and Procurement Regulation • Dialogue with Donors • Assist members on technical/integrity

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