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Evidence Based Management. This is how we do it. Government of Flanders. Who am I?. The Dream. All decisions concerning HR & OD in the government of Flanders are grounded on the best available evidence.

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this is how we do it
EvidenceBased ManagementThis is how we do it

AOM 2014 – session 308

Evidence-Based Management in Action

the dream
The Dream

Alldecisionsconcerning HR & OD in the government of Flanders are grounded on

the best availableevidence.

slide5

It's a matter of professional integrity! No girl wants to marry a doctor who can't tell if a man's dead or not!

Scherlock Holmes, 2009

becoming an evidence based organisation
Becominganevidencebasedorganisation
  • It starts withyour mind
  • Everydaypracticeandlearning
  • Integratingevidencebasedpractice in the organisation

Rousseau, D.M. and Barends, E.G.R. (2011) ‘Becoming an evidence-based HR practitioner’. Human Resource Management Journal 21: 3, 221–235.

becoming an evidence based organisation1
Becominganevidencebasedorganisation
  • Our plan:
    • Developcompetencies
    • Applying the methodology
      • How do we implementit?
      • Is itfeasible?
    • Communication/ Marketing
      • Convincing the organisation
      • Blog, presentations, factcheck,…

-> Support from CEBMA

developing competencies
Developingcompetencies
  • Trained 12 colleaguesduring 5 halve days
    • Content:
      • Developing awareness
      • formulating explicit questions
      • lookingforevidence
      • appraisingevidence
      • HR-analytics (I-nostix)

-> the 1+6 A’s

(awareness + ask, acquire, appraise, aggregate, apply, assess)

  • Goal:
    • providing basic competencies
    • Providing a common language

-> It starts withyourmind - Awareness

developing competencies1
Developingcompetencies

Whatwe'velearned

  • Involve corporate HR & OD + the oneswhoimplementit
  • We created basic knowledge of EBM
  • We createdawarenes
    • understandingof the addedvalueand even necessity of EBM
    • Inspiredcolleagueswith new possibilitiesandideas
developing competencies2
Developingcompetencies

Whatwe'velearned

  • But howtoimplement, how wil we do it?
    • Searchingforscientificevidence= challengeingforsomecolleagues
    • Whataboutexternal partners
    • Whatwill we expectfrom partners?
    • Whataboutexpectations of ourclients?
    • ….
  • 5 sessions, toomuch?
    • Depends on background
    • Someexpressed a preferencefor a shorter but more intensive training
applying the methodology
Applying the methodology
  • Try-out in alreadyplannedprojects:
    • Burn-out, high potential program, new ways of working, autonomous teams andorganisationalvalues
  • Goal
    • Building a portfolio of cases
    • Learnabouthowdifficult/ easy it is in reality
    • Practicing the competenties

-> Everydaypracticeandlearning

applying the methodology1
Applying the methodology

Whatwe'velearned

  • Difficulttoimplement in ongoingprojects
    • Threatningtointernal consultant andclient
    • Difficulttoquestionalready made choices
  • integrate the methodology in new projectsfrom the beginning
  • Implementitstep by step
applying the methodology2
Applying the methodology

Whatwe'velearned

  • Evidencebasedworkingchallengesexternal partners
    • Evidencebasedworkingasksdifficultquestionstowardsproposed tools & methodologies
  • Communicatewithexternal providers
  • Whenwriting a commisiondemandfor EB proposals
  • Externalpartners are ableandwillingto follow the EB logic
  • Acquiredknowledgecannotbeneglected
applying the methodology3
Applying the methodology
  • Evidencebasedworkingchallengesourbeliefs
    • Externalcomments are sometimes right
  • Question ourownposition
  • Criticalyexploringourownchoicesmakesourpoliciesbetter
applying the methodology4
Applying the methodology
  • Evidencebasedworking is possible
    • Exploring the 4 sources of evidencemightseemtime-consuming
  • Does every HR-professional need the skillto consult scientificevidence?
  • In the beginning focus on projectswith big and/or long-term impact
  • Thereis a learning curve
communication
Communication
  • Infographic
    • Communicating in anattractiveandpositive fashion
  • Blog
    • Sharingourexperiences
  • Factchecker
    • Showing the potential of EvidenceBasedworking
  • Involvedecision-makers
    • Iftheyexpect ‘evidencebased’ propositions, we will take a hugeleap forward

-> It starts with your mind

the future
The future
  • Realising the dream step by step
    • First focus: Important projectswithpotential big impact and/or long term consequences
      • Toolboxes
      • New corporate policies
    • Next challenge: integratingEvidenceBasedworking in ourprocesses
    • Involvingourexternal partners
    • Building a solidknowledge base= long term project
the future1
The future
  • Providing a competence pool
    • Making a pool of experts in evidencebasedworkingavailablefor the organisation
  • Marketing evidencebasedworking in the organisation
  • A whatworkscentrefor management in Flanders?
slide22

Maxime Loose

Internal consultant – government of Flanders

Maxime.Loose@Bz.vlaanderen.be

Twitter: @maximeloose

Slideshare: http://www.slideshare.net/maximeloose/evidence-based-management-how-we-do-it