World’s Top 10 Gen AI Voice Bot Providers for Banking Sector

1. World’s Top 10 Gen AI Voice Bot Providers for Banking Sector Ikontel is among the world’s top 10 Gen AI voice solution providers for the banking sector The rapid development of AI is a working simply to reshape the financial landscape, and Ikontel is proud to be counted among world’s Top 10 gen AI voice bot providers for banking sector. At a time when customers want things done fast with smart personalization, voice bots now play a big role. These clever bots have now become the heart of digital transformation strategies for banks worldwide, shaping how banking institutions interact with their customers.

2. Why Banks are using Gen AI Voice Bots Long wait times, inconsistent responses, and little working time are just the few things traditional call centers face. Gen AI voice bots enter the arena to not necessarily automate tasks but to engage. Through NLP, machine learning, and deep learning models,voice bots can understand context, sentiment, or grasp intent. This is an especially relevant application for the banking sector. Whether to have the balance inquiry, block cards, request information about a loan, or understand a very complex portfolio of investments, Gen AI voice bots provide financial institutions with efficiency, scalability, and 24-hoursupport. Ikontel: Powering the Future of Banking Communication At Ikontel, we do not build mere bots — we engineer intelligent banking assistants. These Gen AI voice bot solutions have assisted financial institutions in reducing their customer service budgets by more than 40%, while the customer satisfaction ratings have improved in every instance. It integrates with the customer’s corebanking system, CRM, and third-party APIs in real-time, responding to the customer based on their own unique customer profile. Being the world’s best gen ai voice bot provider, Ikontel works hard to remain ahead of market trends. Our technology supports switching between languages, contextual awareness, fraud

3. detection alerts, and KYC automation, to name a few, including early-stage financial advisory delivered in human-like conversations. Features that Set Ikontel Apart NLU: Our bots grasp regional dialects and accents, and also local bank jargon. They do it with consummate ease. Omnichannel Integration: Since what is beyond voice is omnichannel integration, AI connects with WhatsApp, SMS, web chats, and mobile apps. Real-Time Analytics: Customer banks get in-depth analysis of customer behavior, sentiment analysis, and intent detection. High Scalability: Our systems never stall nor ever reduce the performance pace, even while managing thousands of conversations in parallel. Security-First Architecture: Complete data protection is upheld by our security-first nature, and on the other hand, we comply with GDPR, PCI DSS, and RBI guidelines. With these features, the Ikontel top-of-the-line standing in India is assured, and it is, to date, fighting seriously to become the world’s best gen AI voice bot company.

4. Use Cases: Real-World Impact in Banking Some applications for which banks are employing Ikontel’svoice bots include: Customer Onboarding: Through these voice bots, the system automates the verification process and guides the users through the creation of a digital account. Loan Processing: Through AI-enabled voice conversations, candidates are qualified, educated, and guided. Fraud Alerts: Potentially suspicious transactions may be communicated to the customer, and the customer may react accordingly through voice commands. Wealth Management: Contractor advisory services that aid customers in managing and growing their own investments. With every deployment, we enable banks to reduce operational costs while significantly improving customer engagement. Global Recognition and Growth Ikontel’sclient landscape includes major banks from Asia, the Middle East, and Europe at large. Tier-1 banks entrusted our AI voice bots with several millions of customer interactions daily. This global presence has enabled Ikontel to be recognized repeatedly as

5. the world’s best gen ai voice bot company, securing numerous awards and accolades from global fintech forums. Voice AI solutions might be common, yet few boast end-to-end implementation-from conversational design to training the models on actual banking data; it is this uniqueness at Ikontel. Conversational Future Banking will not be apps and forms in the future-it will be conversations. As generation AI models evolve further, voice will be the main interface. Ikontel is building the underlying infrastructure for such a future. Our dream is to become the world’s best gen ai voice bot provider by enabling banks of all sizes to provide great customer experiences-from rural banking access, having to do with complex wealth management tasks, these AI voice bots are making banking smarter, safer, and simpler for all. Conclusion To foster a frictionless domain, customer engagement, and provide service perfection through digital channels, an alliance with Ikontel is also an option to consider. Ikontel is considered one of the world’s top 10 gen ai voice bot providers for banking sector. Thus, we

6. provide the best knowledge and tech custom made for the financial atmosphere.