What is Business Continuity Management?

1. What is Business Continuity Management? The Official Version: “A holistic management process that identifiespotential impacts that threaten an organisation and provides a framework for building resilience with the capability for an effective response that safeguards the interests of its key stakeholders, reputation, brand and value creating activities” Business Continuity Institute 2002

2. Business Continuity Planning Disruption Recovery In simpler terms…… My Version: Business Continuity is the bridge between a disruption affecting service delivery and restoration to normal working

3. And it is….. • A Flexible Framework to help you continue operating in the event of a disruption • Measure of how quickly you will be able to recover from a disruption

4. Why is Business Continuity Management important? • Key element of the Civil Contingencies Act 2004 “Category 1 responders should maintain plans to ensure that they can continue to perform their functions so far as is reasonably practicable” Plans should be maintained to ensure we can: - Continue to exercise our emergency response arrangements - Continue to perform our ordinary functions

5. Why is Business Continuity Management important cont…. • Good Management Practice • Stakeholder expectation that you will continue to deliver your services whatever you are faced with! • Gives you confidence that you will continue to deliver your services if and when a disruption occurs

6. The strategy in Rotherham Step 1. Business Continuity Management – An initial Assessment • Is to be completed by individual sections led by the M3 Manager. This will help you: • Identify Risks and Hazards that may be faced • -Help you Understand your Business (Business Impact Analysis)

7. The Initial Assessment includes:The risk Analysis TableRisks eg loss of staff, utilities, premises, supply chain failure, loss of incomeLikelihood of OccurrenceImpact or ConsequenceRisk RatingStrategy to Adopt eg ensure suppliers have BC plansAny action to be taken in advance eg Staff training

8. Business Impact Analysis Function Location Justification for reinstatement Acceptable level of service delivery during the disruption Current Staffing level Minimum office / equipment requirements during the disruption Key Roles / Alternative working arrangements The Initial Assessment Includes:

9. Business Impact Analysis Cont: Specific IT requirements eg Swift Time Scale for reinstatement of service eg within 24 hours, 3 days, 30 days etc Internal and External dependencies Alternatives and how effective they would be Cost implications Impact of non reinstatement. The Initial Assessment Includes:

10. Information from the initial assessments informs the Directors Business Continuity Plan. The Initial Assessment:

11. The strategy in Rotherham cont… Step 2. Department Business Continuity Plan is produced • All involved are working from the same document • Pre planned model that is easily transferable to a variety of situations • Avoids the headless chicken scenario

12. Director establishes Business Continuity Group and call out arrangements Critical / essential Services are identified Support from less critical services is identified (no of staff available) Priority fuel users and those to receive flu vaccinations are identified During an incident all decisions made by the Department Business Continuity group are logged. Department Business Continuity Plan

13. The strategy in Rotherham cont… Step 3. Maintain and Exercise Plans should be reviewed, maintained, tested by exercise and audited

14. The strategy in Rotherham cont… Step 4. A Business Continuity Culture A business continuity culture should be embedded throughout the Department through normal day to day activities (Team Meetings etc)

15. Any Questions ?

16. Initial Assessment and Business Continuity plan templates available from RMBC Intranet and RGFL. Reference