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Atlanta Extended Office Network. Extended Office Network - Pilot Project Overview. Michael Shear POCKETS Distributed Workplace Alternative, Inc. Description.

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Atlanta extended office network
AtlantaExtended Office Network


Extended office network pilot project overview

Extended Office Network - Pilot Project Overview

Michael Shear

POCKETS Distributed Workplace Alternative, Inc.


Description
Description

Extended Office Networking is the combined use of a broad range of information technologies and strategic use of real estate for economic and social advantage.


Federal employment objectives
Federal Employment Objectives

  • Equitable, safe and secure support of federal employees

  • Establish comprehensive COOP support

  • Improve attraction and retention

  • Improve work-life balance


Federal services objectives
Federal Services Objectives

  • Reduce congestion / VMT

  • Reduce pollution

  • Move services closer to communities

  • Stimulate rural economies

  • Develop ICT integration strategy

  • Reduce vulnerability of single locations

  • Strengthen First Responder capabilities


Project goals
Project Goals

  • Demonstrate value of the distributed workplace technology model

  • Implement at least one 5 site metropolitan pilot - 1200 person

  • Reach pilot capacity within 24 months


Extended office network proof of concept

State & Local

Government

Extended Office Network Proof of Concept

Pilot Parameters

Federal

Government

Enterprise

Tenant

4-5 Locations

5-8 TeleSuites/ Location

20-40 People /TeleSuite

25-30 Seat Distributed Call Center/location

Broadband LAN/WAN Voice/Data/Video Connectivity

End User Systems & Software Support

$6,500 – $7,500 Investment/person

Tech Center

&

Education

Web Enabled Call Center


Enterprise tenant proof of concept
Enterprise Tenant Proof of Concept

TeleSuites are networked throughout a major metropolitan or statewide area


Progressive analysis
Progressive Analysis

  • Discovery Processes

    • Employee Demographics Distribution

    • Current Technologies

    • Current Uses of Collaboration

    • Facilities and Real Estate


Progressive implementation
Progressive Implementation

  • Scaled over 24 months

  • Focused on 6 – 10 agencies and companies (1000 – 1500)

  • “Bridge” existing technologies and services

  • Layer enhanced collaboration and interactive video services

  • Deliver client specific training


Pilot s first 50 people
Pilot’s first 50 people

  • Phase 1 - Discovery processes

  • Phase 2 - Pre-Implementation planning

  • Phase 3 - Implementation - (1200 - over 24 months)

Phase 1 - Discovery

Phase 2–Pre-Implementation

Phase 3-Initial 50 people

Jan

Feb

Mar

Apr

May

June

July

Aug

Sep

Oct

Nov

Dec


Atlanta extended office network

Government Employees in Pilot

People

140

120

60

100

80

60

100

30

60

60

40

40

25

30

60

30

41

20

10

25

22

19

18

10

10

10

0

1

2

3

4

5

6

7

8

9

Quarter

Gov - 1

Gov - 2

Gov - 3

Gov - 4


Progressive technology
Progressive Technology

  • Extend existing voice and data technologies

  • Support new technology requirements consistent with Federal Enterprise Architecture Reference Models

  • Plan, implement and train users on enhanced collaboration and video communication tools

  • Secure multi-purpose service integrations


Atlanta extended office network1
Atlanta Extended Office Network

EON leverages combined use of dedicated and IP network connectivity


Networking model proposal
Networking Model - Proposal

  • EON Main Metro Data/Networking Center

    • MAN/LAN Network topology to suit

  • Inter-network Client/Partner locations

  • Inter-Networking

    • MAN & WAN links

    • VPN and IP-Networking

    • Wireless and LOS

  • Multi-service management and administration


Integration standards
Integration Standards

  • Development within E-Gov Enterprise Architecture Guidance

  • Designs support:

    • Privacy and Security to NIST and other industry standards

    • Integration for legacy and current Systems and Distributed Applications

    • User and Protocol Performance requirements

    • Service management to track and deliver administration request

  • Authentication and Access-Controls

  • IDS in multi-use networks

  • Logging and Reporting systems


Atlanta extended office network

Extended Office Network Concept

Metro-Area Topology

EON Site

:

EON will engineer and coordinate connectivity from Partners and

Office and mixed-use facilities

Clients to POCKETS Main

-

Office or other POCKETS locations.

Connectivity integrates with clients main

Partner Company Offices

leased

-

line, Frame Relay or other Wide Area

with

Network strategy. MAN and LAN options include

EON client services

Wireless , Ethernet or Optical links.

PBX

PSTN

Internet

Integrated VoIP

EON

Local Metro Main Office

Partner Company

Offices

EON Site

Design for LAN/MAN/WAN

Multi-Office Building

connections include traffic

-

engineering to allow for

Data, integrated Voice (VoIP)

and Video Conferencing

Capability. These will be as

Connectivity to other Intra- and Inter-state

extensions of client’s services

EON Communities

into POCKETS sites as remote

office locations for clients.


Emerging standards
Emerging Standards

  • IP Voice solutions

    • Integrating POTS

  • Central application management

    • Citrix

    • VMware

  • IPSEC network tunneling

  • Single sign-on and Web-based Portals

  • Content filtering and distribution management


Current status
Current Status

Effort is dependent upon Federal, State and Local Governments’ participation

  • Needs are clearly identified

  • Uneven allocation of resources

  • Growing sense of urgency

  • Strong interest by many segments

  • Looking for a starting point

  • Need a low risk, high reward plan


Federal government participation
Federal Government Participation

  • DOT, DHS and GSA/PBS support discovery phase reviews for certain designated federal and state agencies in one or several selected metropolitan locations

  • GSA workplace guidance and support working with individual agencies


Proposed joint venture
Proposed Joint Venture

Preparation Phase – Months 0 to 6

  • Form Atlanta JVI staff (3-8 individuals)

  • Identify prospective initial tenants

  • Establish a planning group consisting of key Atlanta businesses, organizations, and individuals

  • Develop a comprehensive pilot business plan for the Atlanta area with support from stakeholders

  • Apply for appropriate grant programs

  • Define necessary feasibility reviews

  • Add members as appropriate to the Atlanta JVI


Proposed joint venture1
Proposed Joint Venture

Months 7 to 12 –

  • Identify first tenants and target specific remote workers

  • Complete initial feasibility reviews and identify technology, connectivity, and real estate requirements

  • Create ICT test and review processes (lab) for distributed workplace technologies evaluation

  • Develop workscape options with first tenants

  • Develop human resources and technology migration plan for initial tenant's

  • Select first real estate locations and begin phased build out



Advantages of extended office network
Advantages of Extended Office Network

  • Access-

    • more equitable access to employees providing a standards based platform to accelerate the adoption of emerging data, voice, video and collaboration tools.

    • improves management oversight, security and the converged use of proven technologies than telework

  • Transportation-

    • more predictable traffic demand management tool due to permanent use

  • Environment-

    • provides greater environmental impact with greater reduction of vehicle miles

  • Employment and Economic Development-

    • designed to create new jobs for technical, support and training staff at each location

    • provides additional opportunity for employers to hire employees from more communities

  • Economics-

    • greater reduction of employees’ time, fuel, tolls, auto maintenance & insurance rates

    • eliminates the diseconomies of the last mile by establishing local facilities

    • benefits of distributed workplace are 3 to 5 times greater than teleworking

  • It is a plan-

    • Distributed Workplace is scalable and deployed based upon a methodical, analytical and proactive plan


Atlanta extended office network

Work Location/Method Benefit Comparison


Prospective tenants
Prospective Tenants

  • State Employees

  • Federal Agencies & Departments

  • Commercial Enterprise Companies

  • Call Center Services Organizations


Potential business partners
Potential Business Partners

  • BellSouth

  • Cisco

  • Sun Microsystems

  • Hewlett Packard

  • Intel

  • DEGW

  • CH2MHill


Team resources
Team/Resources

  • Core Team – consists of founders with specific business, technology and academic expertise

  • Management Team – In Formation

  • Strategic Partners – In discussions with several significant commercial firms


Related documents
Related Documents

  • Abbreviated Business Plan

  • Appendix A – Current Supportive Documents

  • Pilot Personal Savings Calculator

  • FAQ Brochure

  • Transitions Presentation